Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 7,898 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th December 2025

Anonymous

Farrar & Tanner 5 star review on 11th December 2025

Cristian

Farrar & Tanner 5 star review on 10th December 2025

Thomas

Farrar & Tanner 5 star review on 6th December 2025

Jon

548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality product”

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Posted 1 week ago

“Easy ordering and the item arrived well packed.”

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Posted 1 week ago

“The product is good and the customer service was helpful.”

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Posted 1 week ago

“I ordered a lovely walnut chess board from Farrar & Tanner as a Christmas gift for my son. Unfortunately, upon arrival, there was some slight damage to the board. I contacted customer services and they were kindly able to promptly send a no fuss replacement. Excelllent work! Thank you very much!”

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Posted 1 week ago

“Item is a present. Looks great but not tried. Customer service was good and kept informed. Merry Christmas”

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Posted 1 week ago

“Excellent service & prompt delivery”

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Posted 1 week ago

“Very positive first experience. Excellent products and fast delivery.”

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Posted 1 week ago

“What a rude company, they have the cheek to say on their pre call information that they expect to be treated with respect and don’t tolerate any rudeness etc and yet the agent I spoke to thought it was ok to be rude to me and then hang up when I pointed out the engraving charges could’ve highlighted better”

Helpful Report

Posted 1 week ago

Hi Mark, Your call was terminated as you were being very rude to the agent who was trying to assist. We do not tolerate any disrespect or rudeness, and our staff are allowed to end calls if they feel uncomfortable with the way they are being spoken to. The engraving charges are advertised on the website clearly, and we have not had any complaints regarding this before. Best wishes, Stacey

Posted 1 week ago

“Item ordered arrived ahead of time, in perfect condition. No complaints whatsoever regarding product or service.”

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Posted 1 week ago

“Beautiful and great quality.”

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Posted 1 week ago

“Very pleased with the shooting sock which are a christmas present, thank you.”

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Posted 1 week ago

“A beautiful glass and a pleasure to drink out of. Many thanks.”

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Posted 1 week ago

“A lovely board game and well made”

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Posted 1 week ago

“Great shopping experience. Very impressed. Easy to order and such quick delivery.”

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Posted 1 week ago

“Quick shipping smooth business. Well done!”

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Posted 1 week ago

“Can’t fault the speed of delivery however having received the product it’s very poor quality. Probably never going to buy from you again”

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Posted 1 week ago

Hi Peter, I'm sorry to see that you aren't happy with the product. I can see that you haven't contacted us regarding this. You are welcome to return this for store credit using our free returns link below: https://www.royalmail.com/track-my-return#/details/6633 Kind Regards, Farrar and Tanner

Posted 1 week ago

“Fabulous company & fabulous merchandise. Found just what I was looking for .”

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Posted 1 week ago

“Very pleased with the service and hope my Grandson who is a keen traveller will be equally pleased with his 21st birthday present BHL”

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Posted 1 week ago

“Great products that will suit the whole family and more!”

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Posted 1 week ago

“Ordered with ease online and arrived quickly and well packaged. Nice leather and good quality knee pad. Font was a little smaller than expected but is still a nice touch.”

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Posted 1 week ago

Farrar & Tanner is rated 4.8 based on 7,898 reviews