Farrar & Tanner Reviews - Read 2,800 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.95 out of 5

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts for men. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

07940242407

Email:

matt@outdoor365.co.uk

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Farrar & Tanner 5 star review on 17th January 2021

Anonymous

Anonymous // 01/01/2019

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“Ordered a backgammon set, exceeded expectations. A beautifully made and finished article.”

Posted 6 hours ago

“Speedy delivery well packaged for such a delicate object.”

Posted 1 day ago

“I bought the whisky decanter for my son. He loved it. Great service, fast delivery”

Posted 1 day ago

“Ordered a pruning knife-came in good time and delivered safely. Very good quality and also etched with my wife’s name to make it special. My only criticism is that I would have liked to know where the knife was made-there was no place of origin on either the knife or packaging. Being from Sheffield, we like to identify and buy local goods.”

Posted 1 day ago

“My sister was thrilled with her personalised Mah Jong set. It is a beautiful item. I will be back for more special gifts in future.”

Posted 1 day ago

“Excellent quality and presentation-lovely gift!”

Posted 1 day ago

“The trugs look good, I bought them as Christmas presents for gardening friends & family.
You sourced them from a good old-fashioned business.
Thank you.”

Posted 2 days ago

“Very happy with product and customer services. Having previously received a gift from the Farrar and Tanner I was keen to purchase for myself. The item arrived damaged which customer services resolved very promptly. Very happy with purchase and will defiantly use again.”

Posted 2 days ago

“Great item, great value and perfect gift”

Posted 3 days ago

“Can’t fault the quality of the gift I bought for my husband and the delivery service was great”

Posted 3 days ago

“Very easy website. Quick delivery and very happy with the product and the presentation - would defo recommend”

Posted 4 days ago

“The knife set was a gift for my son and his partner, they found it to be a fantastic product of very high quality.”

Posted 4 days ago

“I bought this chessboard for the chess set I made from stone resin in moulds and it is perfect. See photo attached”

Posted 4 days ago

“I made my first purchase of some rosewood chess pieces early last autumn. They sent a little catalogue which gave me some ideas for quality Christmas presents. I bought Regimental Port for my Brother. In a Wooden Box and Personalised. A Bottle of Proscecco for my Sister also boxed and personalised and a quality Wallet for my eldest grandson who is about to join the Royal Navy. This was embossed with his name.
Im about to make s similar purchase for my niece whos about to turn 18.
Farrar & Tanner Offer exceptional quality goods at reasonable prices and is my go to place for great gifts.”

Posted 4 days ago

“Really pleased with the hip flask I bought my son for his 18th Birthday. Loved the design with its clean look and curved edges. I had it engraved on the leather case which looked amazing. Service very professional, I will definitely use them again.”

Posted 4 days ago

“Absolutely fantastic service more than happy with the product and personalised engraving beautifully gift wrapped with a hand written message fast delivery would highly recommend and will definitely use again 👌👌👌”

Posted 5 days ago

“The chess was of great quality and we were very happy with it”

Posted 5 days ago

“This port was bought as a gift for a special birthday. Initially, the parcel was not delivered by Royal Mail, so I contacted Farrar & Tanner to explain. The customer service was excellent & they sent a replacement gift immediately, with a courier company! Our friend was delighted with his gift, so thank you.”

Posted 6 days ago

“Great service, very quick response and support from the team. Lovely products and all round I'm very pleased.”

Posted 1 week ago

“excellent product and quick despatch
thank you”

Posted 1 week ago

Farrar & Tanner is rated 4.82 based on 2,800 reviews