Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,560 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 20th May 2025

Farrar & Tanner 5 star review on 26th April 2025

Karen

506

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

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Posted 1 year ago

“Excellent service - my beautiful glasses arrived the next day after ordering - thank you!”

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Posted 8 hours ago

“Very efficient. Arrived three days after ordering.”

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Posted 9 hours ago

“Very prompt delivery, very impressive good quality wooden box. Can't comment on the wine though as it's a gift - yrt to be opened , fingers crossed on the quality of that🤞”

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Posted 17 hours ago

“Very happy with the service received. Parcel arrived quickly and the belt was just as described.”

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Posted 2 days ago

“Incredible service with top quality products. I ordered a pair of secateurs specially engraved for my mum’s 70th and they literally arrived the following day. I didn’t pay any additional amount for next day delivery. Clearly a very efficient service, thank you”

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(Cheltenham) - Posted 3 days ago

“Great variety of gifts at reasonable price I brought a globe for my brothers birthday and retirement to remind him of all the places he may be able to visit now he has retired.”

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Posted 4 days ago

“great product and first class service. Website is a dream to navigate and communication is extremely accurate”

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Posted 5 days ago

“What a fantastic service ordered online delivery excellent and product very well packaged and great quality”

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Posted 5 days ago

“I purchased a leather backgammon board from Farrar & Tanner and I didn't have any problems with the process. I received the item in six days, with everything nicely and safely packed. The item I received is exactly what's described and displayed on the website.”

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Posted 5 days ago

“Lovely, quality item with personalisation as requested. Arrived sooner than expected date of delivery”

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Posted 6 days ago

“Ordered a small pocket knife as yet again I have lost mine out in the field somewhere ! Arrived quickly, good price point compared to other online stores.”

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Posted 1 week ago

“Just everything that was on the tin was delivered...”

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(Cheltenham) - Posted 1 week ago

“Lovely design on the tumblers, and they arrived very quickly. Would buy again from here.”

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Posted 1 week ago

“very happy with my puchase”

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Posted 1 week ago

“Good communication and confirmation of delivery date. Product packaged well. Very happy with purchase.”

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(Cheltenham) - Posted 1 week ago

“Received the pewter tankard very promptly. Beautiful tankard.”

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Posted 1 week ago

“We were looking for a Mah Jong set for a 50th birthday gift. Your sales person knew all the details. The set was delivered within a few days, exactly what we wanted. We are very pleased with our purchase.”

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Posted 1 week ago

“Last minute order and really didn't think the opinel would arrive in time - absolutely shocked to see it arrive well before time, well packaged!”

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(Cheltenham) - Posted 1 week ago

“Very happy with first experience of purchasing from this company. Special glasses arrived very carefully packed to survive the journey!”

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Posted 1 week ago

“Excellent product and service”

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Posted 1 week ago

Farrar & Tanner is rated 4.8 based on 6,560 reviews