Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,560 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 20th May 2025

Farrar & Tanner 5 star review on 26th April 2025

Karen

506

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

Helpful Report

Posted 1 year ago

“Excellent service - my beautiful glasses arrived the next day after ordering - thank you!”

Helpful Report

Posted 1 day ago

“Very efficient. Arrived three days after ordering.”

Helpful Report

Posted 1 day ago

“Very prompt delivery, very impressive good quality wooden box. Can't comment on the wine though as it's a gift - yrt to be opened , fingers crossed on the quality of that🤞”

Helpful Report

Posted 1 day ago

“Very happy with the service received. Parcel arrived quickly and the belt was just as described.”

Helpful Report

Posted 3 days ago

“Incredible service with top quality products. I ordered a pair of secateurs specially engraved for my mum’s 70th and they literally arrived the following day. I didn’t pay any additional amount for next day delivery. Clearly a very efficient service, thank you”

Helpful Report

(Cheltenham) - Posted 4 days ago

“Great variety of gifts at reasonable price I brought a globe for my brothers birthday and retirement to remind him of all the places he may be able to visit now he has retired.”

Helpful Report

Posted 5 days ago

“great product and first class service. Website is a dream to navigate and communication is extremely accurate”

Helpful Report

Posted 6 days ago

“What a fantastic service ordered online delivery excellent and product very well packaged and great quality”

Helpful Report

Posted 6 days ago

“I purchased a leather backgammon board from Farrar & Tanner and I didn't have any problems with the process. I received the item in six days, with everything nicely and safely packed. The item I received is exactly what's described and displayed on the website.”

Helpful Report

Posted 6 days ago

“Lovely, quality item with personalisation as requested. Arrived sooner than expected date of delivery”

Helpful Report

Posted 1 week ago

“Ordered a small pocket knife as yet again I have lost mine out in the field somewhere ! Arrived quickly, good price point compared to other online stores.”

Helpful Report

Posted 1 week ago

“Just everything that was on the tin was delivered...”

Helpful Report

(Cheltenham) - Posted 1 week ago

“Lovely design on the tumblers, and they arrived very quickly. Would buy again from here.”

Helpful Report

Posted 1 week ago

“very happy with my puchase”

Helpful Report

Posted 1 week ago

“Good communication and confirmation of delivery date. Product packaged well. Very happy with purchase.”

Helpful Report

(Cheltenham) - Posted 1 week ago

“Received the pewter tankard very promptly. Beautiful tankard.”

Helpful Report

Posted 1 week ago

“We were looking for a Mah Jong set for a 50th birthday gift. Your sales person knew all the details. The set was delivered within a few days, exactly what we wanted. We are very pleased with our purchase.”

Helpful Report

Posted 1 week ago

“Last minute order and really didn't think the opinel would arrive in time - absolutely shocked to see it arrive well before time, well packaged!”

Helpful Report

(Cheltenham) - Posted 1 week ago

“Very happy with first experience of purchasing from this company. Special glasses arrived very carefully packed to survive the journey!”

Helpful Report

Posted 1 week ago

“Excellent product and service”

Helpful Report

Posted 1 week ago

Farrar & Tanner is rated 4.8 based on 6,560 reviews