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Farrar & Tanner Reviews

4.8 Rating 4,133 Reviews

96 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 4,133 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts for men. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham

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Farrar & Tanner 5 star review on 24th May 2022

Farrar & Tanner 5 star review on 24th May 2022

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 16th May 2022

Farrar & Tanner 2 star review on 6th May 2022

Johanna Taylor Taylor

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a number of gifts from Farrar and Tanner and each one has been lovely. The glasses are a quality product and the engraving is very good. I've always been very pleased and I would recommend them. Thankyou. H”

Helpful Report

Posted 4 months ago

“Super quick, especially for a personalised gift and beautiful quality. It was a wedding gift to my husband and it received very well, he loves it!”

Posted 1 hour ago

“The brass paperweight looks amazing, very modern and chic, particularly if engraved. It was a gift for my nephew who loved it”

Posted 1 day ago

“I Bought the ‘cycle etched glass tumbler’ for a gift and it was very pleased with it . Very nice quality . Would purchase again from Farrar and Tanner”

Posted 1 day ago

“Hip flasks are superb. Slight wrinkle on delivery which Stacey responded to and resolved immediately. Great customer service. Many thanks.”

Posted 1 day ago

“Absolutely made up with the engraved knife block. It is beautiful and the recipient will be very happy I'm sure. Thanks so much. I'll definitely be reordering.”

Posted 2 days ago

“Item was exactly as pictured, service was fast and efficient. I am delighted.”

Posted 2 days ago

“Ridiculously overpriced. Very small, not worth anywhere near what I paid for it.”

Posted 2 days ago

Hi Andrea, thank you for your feedback - the tools in this manicure set are handcrafted, and bear the Solingen world-renowned (in the metalwork arena) hallmark having been manufactured in Solingen, Germany. The tools are precision bladed and although the kit is put together by Taylor's of Old Bond Street, another well-respected company, known for their quality items, they specifically chose this metal for it's durabilty and this manufacturer for the skilled workmanship in the field. Considering the precision, heritage and the knowledge that you've got the best tools made by experts in their field, we are confident with the price this retails at. Despite this, we want you to be happy and we do offer a free returns service, we'd be happy to receive it back and give you a full refund. Please click here to arrange this https://www.farrar-tanner.co.uk/returns-warranties Best wishes, Jude Customer Service

Posted 2 days ago

“Service great. Product poor. Wooden chessboard was a laminate effect chessboard finish. Returned easily and refunded quickly. Shame re product.”

Posted 4 days ago

Hello, Many thanks for taking the time to review your purchase. Your feedback is very important. To clarify, the woods on the chessboard are real wood veneers with a special lacquer finish for the ease of movement of pieces as opposed to a laminate finish. I'm glad your returns process was smooth. If you need any further assistance with selecting the right chess board for you, or if there is anything more we can help with, please do not hesitate to get in touch. Best wishes. Rachel

Posted 2 days ago

“We ordered a personalised champagne bottle wooden gift box. It was beautifully packaged to protect it from damage in the post and the box looked wonderful. We were so pleased with it and so was the recipient. An excellent quality gift. Will use Farrar & Tanner again!”

Posted 4 days ago

“The product was fantastic quality. Fast delivery. It was the perfect gift”

Posted 5 days ago

“Writing too small to read.”

Posted 5 days ago

Hi Sylvia, we absolutely want you to be delighted with your purchase and as such, we'd be more than happy to replace or exchange this for you. I'll contact you directly to arrange and to see if we can get the engraving to the size you'd like. Best wishes, Jude

Posted 2 days ago

“Solid products, advertised perfectly so that I was not left disappointed and a speedy service...only good things to say about the whole experience”

Posted 6 days ago

“Many thanks once again for your fabulous attentive, professional service and prompt delivery of our beautiful wrapped gift ! A perfect present gratefully received !!!”

Posted 6 days ago

“Many thanks to your excellent Customer Service staff to whom I award 5 stars . Once again UPS have failed me.”

Posted 6 days ago

Hi Margaret, Thank you so much for taking the time to review your shopping experience with us. I'm sorry to hear UPS have let you down with delivery. If there is anything more we can help with on this, please do let us know and we will do what we can to help. Best wishes Rachel

Posted 2 days ago

“Bought as a 30th present, absolutely over the moon great quality and a beautiful piece of work, highly recommend”

Farrar & Tanner 5 star review on 18th May 2022

Posted 6 days ago

“Absolutely fantastic service 5 stars”

Posted 1 week ago

“Great service ordered chess set looks amazing.”

Posted 1 week ago

“They make good things and it’s very smart. Good service - no complaints”

Farrar & Tanner 5 star review on 18th May 2022

Posted 1 week ago

“Very pleased with the service I received. Excellent product and prompt delivery as promised”

Posted 1 week ago

“Quite literally the most beautiful wedding gift for my brother and wife. We love it and they love it too. Fast service and excellent communication and already recommended to friends. Thank you!”

Farrar & Tanner 5 star review on 18th May 2022

Posted 1 week ago

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Farrar & Tanner is rated 4.83 based on 4,133 reviews