Farrar & Tanner Reviews

4.79 Rating 831 Reviews
96% of reviewers recommend Farrar & Tanner

About Farrar & Tanner: Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts for men. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"Hi Matt, Tks for your email. I am happy and satisfy of your services. A quick and reliable delivery indeed. I will introduce your company to my friends and, of course, i will keep on visiting your web and see any other good stuff. Have a nice day. Louis Chui."
Posted 8 hours ago
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"Very good product and quick supply"
Posted 1 day ago
"I bought the Sabatier Classic Edgekeeper Knife set with th Acacia Woodblock and had wanted to engrave each knife, instead of the standardized option of engraving solely the woodblock, with the name of our head chef for her birthday. She has never had a personalized set of knives and I wanted something really special. The Farrah & Tanner customer service team did a superb job customizing my order and delivering an incredible, elegant product! Even though I had selected standard shipping, they engraved and dispatched it the day of the order, and it arrived at my doorstep in less than 24hrs! Very impressed! Also Jude in the customer service team is brilliant beyond words - incredibly patient and detail oriented."
Posted 1 day ago
"Excellent response from telephone conversation pre order , lady I spoke with answered my query promptly giving me the confidence to purchase this gift for my son's special birthday , arrived within 2 days , superb quality , would not hesitate to purchase further products from your company .. many thanks ."
Posted 4 days ago
"Brilliant. Very helpful. Service is excellent"
Posted 4 days ago
"very fast delivery,item's very well packed.The items are beautiful and excellent quality.I will certainly be buying from here again."
Posted 4 days ago
"very pleased with both service & quality. liked the simple design."
Posted 6 days ago
"Penknife was a present and delightfully received. Beautifully boxed and the personalisation made it extra special. Thank you."
Posted 1 week ago
"100% delighted with the service and pocket watch I purchased for my son's 30th Birthday."
Posted 1 week ago
"Lovely product, excellent price, delivered quickly. Perfect!"
Posted 1 week ago
"I bought 4 hip flasks for my groomsmen. Arrived on time and were very well received, thank you."
Posted 1 week ago
"Very impressed with the gift for my brother!"
Posted 1 week ago
"Excellent customer service and a brilliant product. Could not recommend them enough!"
Posted 1 week ago
"Exqusisity quality product with speedy delivery."
Posted 1 week ago
"Quality backgammon set, for a special birthday gift. Speedy delivery. Nicely packed. Excellent service, thank you."
Posted 2 weeks ago
"Staff member went to warehouse on two occasions and measured several parts of the item for me; a shooting stick. Top service and an excellent product at a very reasonable price."
Posted 2 weeks ago
"Excellent service from start to finish. I wanted a good quality engraved cufflinks for a special gift. I don’t shop online much so was a bit worried. The product arrived in good time and is of excellent quality. I would definitely buy from this company again and would recommend to friends. Provided exactly what I needed in a professional way."
Posted 2 weeks ago
"Over the moon with my mondaine pocket watch it’s perfect and a good price delivery was quick too will definatley buy from you again x"
Posted 2 weeks ago
"Fantastic service, timely delivery and the quality was suburb. The gift was for a milestone birthday for a colleague who was really touched Thank you, I’ll certainly use your services again! Steph"
Posted 2 weeks ago
"The product was lovely and looked better than I expected. Their customer service was superb and they couldn’t have been more helpful. I would not hesitate ordering from them again. Laura Pawley"
Posted 2 weeks ago
Farrar & Tanner is rated 4.79 based on 831 reviews

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