Farrar & Tanner Reviews - Read 2,950 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.95 out of 5

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts for men. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

07940242407

Email:

matt@outdoor365.co.uk

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Farrar & Tanner 5 star review on 9th April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The garden tools were personalised and dispatched very quickly and are exactly what I had hoped for. Excellent service - thank you!”

Posted 13 hours ago

“Exceptional service due to my having to change the order at short notice. Very speedy delivery.
Customer agents could not have been more helpful. My wife is tickled pink with her presents.”

Posted 1 day ago

“Delivered very quickly , made a lovely present.”

Posted 1 day ago

“Bought the leather wallet for my husband for our anniversary, it is a lovely wallet at a good price and I had his initials embossed on it. It came in a box all wrapped up and was super fast delivery.”

Posted 1 day ago

“fantastic pocket knife well made looks great lovely thing to own !!!”

Posted 1 day ago

“I am so impressed with the service I received. I needed to check the dimensions of a watch box I was ordering for my husband's birthday. The person I spoke to went to the trouble of going into the warehouse to check the sizes and phoned me back immediately. Despite being engraved with my husband's initials, it was despatched within 24 hours and arrived beautifully wrapped. I'm delighted with my purchase.”

Posted 1 day ago

“A beautiful whisky glass, very good quality delivered on time for a very special birthday.”

Posted 1 day ago

“I ordered a bottle of chateauneuf du pap in an personalised inscribed box. This was for a birthday present. The order was handled well, the product was excellent and the delivery was on time. Great service.”

Posted 1 day ago

“Colis expédié depuis 15 jours et toujours pas reçu ....”

Posted 2 days ago

Je suis désolé que le colis ne soit pas arrivé. Nous avons ouvert une enquête avec le courrier et vous tiendrons au courant. Meilleurs voeux, Jude

Posted 1 day ago

“Great set of knives. Stylish and very user friendly”

Posted 2 days ago

“Excellent service. If I was being critical I would say the personalised lettering was a bit weak and not bold enough but overall happy with the product and service.”

Posted 2 days ago

“The pocket watch was a wedding present to my partner. He was very pleased with it. Good quality and nicely packaged.”

Posted 2 days ago

“Products are high quality. Dispatched very quickly, and we would definitely use them again. Customer service quick and friendly.”

Posted 2 days ago

“Excellent Service, received the item as described and a very quick service to”

Posted 2 days ago

“Found just what I wanted at Farrar and Tanner , alongside some excellent ideas for gifts at a future date.
Would highly recommend the company to anyone looking for that special something.
Great variety, clear and easy website, good value, fast deliveru.”

Posted 2 days ago

“Excellent service also very pleased with my order and the boxed port is fantastic I can’t fault anything”

Posted 2 days ago

“Excellent service. Telephone manner first class. Goods arrived on time as stated. Well packaged. Person who received present very pleased to get such a great quality product. Thank you all. Have already recommended your company to others.”

Posted 2 days ago

“Excellent service and product- beautifully presented and the recipient was delighted with the gift.”

Posted 2 days ago

“Bought this as a birthday present for my partner, having grown up in France pretty much everyone in our region owned one of these.
Very good quality product & nice touch that it can be personalised.”

Posted 4 days ago

“Excellent service. Arrived safely and the packaging was put together very well. Would definitely use them again. Very pleased with the product.”

Posted 5 days ago

Farrar & Tanner is rated 4.82 based on 2,950 reviews