Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Farrar & Tanner Reviews

4.8 Rating 4,124 Reviews

96 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 4,124 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts for men. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 18th May 2022

Farrar & Tanner 5 star review on 16th May 2022

Farrar & Tanner 2 star review on 6th May 2022

Johanna Taylor Taylor

Farrar & Tanner 5 star review on 25th April 2022

Farrar & Tanner 5 star review on 21st April 2022

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a number of gifts from Farrar and Tanner and each one has been lovely. The glasses are a quality product and the engraving is very good. I've always been very pleased and I would recommend them. Thankyou. H”

Helpful Report

Posted 4 months ago

“The product was fantastic quality. Fast delivery. It was the perfect gift”

Posted 16 hours ago

“Writing too small to read.”

Posted 1 day ago

“Solid products, advertised perfectly so that I was not left disappointed and a speedy service...only good things to say about the whole experience”

Posted 1 day ago

“Many thanks once again for your fabulous attentive, professional service and prompt delivery of our beautiful wrapped gift ! A perfect present gratefully received !!!”

Posted 1 day ago

“Many thanks to your excellent Customer Service staff to whom I award 5 stars . Once again UPS have failed me.”

Posted 1 day ago

“Bought as a 30th present, absolutely over the moon great quality and a beautiful piece of work, highly recommend”

Farrar & Tanner 5 star review on 18th May 2022

Posted 2 days ago

“Absolutely fantastic service 5 stars”

Posted 2 days ago

“Great service ordered chess set looks amazing.”

Posted 2 days ago

“They make good things and it’s very smart. Good service - no complaints”

Farrar & Tanner 5 star review on 18th May 2022

Posted 2 days ago

“Very pleased with the service I received. Excellent product and prompt delivery as promised”

Posted 2 days ago

“Quite literally the most beautiful wedding gift for my brother and wife. We love it and they love it too. Fast service and excellent communication and already recommended to friends. Thank you!”

Farrar & Tanner 5 star review on 18th May 2022

Posted 2 days ago

“Kept your promise on prompt delivery!”

Posted 3 days ago

“Excellent service and good prices”

Posted 3 days ago

“Disappointed with quality of cuff link’s, silver was very scratched.”

Posted 3 days ago

Hi Joanne, Many thanks for taking the time to review your purchase. I am so sorry to hear there is an issue with your cufflinks. I will contact you directly to help resolve the issue. Best wishes Rachel

Posted 2 days ago

“Farrar & Tanner we’re quick to get back to me and settle some issues I had with a purchase. The representative took the time to explain where I had gone wrong and even though it was my mistake, they offered me some store credit and great advice for my next purchase. I’m left feeling much better about my purchase and will certainly consider using the company again.”

Posted 3 days ago

Hi Philip, Many thanks for taking the time to review your purchase. I am so sorry to hear of the issues with your chess set. It's really important to us that our customers are happy with their purchases and overall shopping experience. I am going to contact you directly to hopefully help resolve this for you. Best wishes Rachel

Posted 3 days ago

“Truly horrible Cookies policy; you simply cannot opt out of them inflicting cookies on your computer. Unless they get some push-back they will continue with this unwelcome enforced invasion of privacy.”

Posted 4 days ago

Thank you for your feedback, we have taken this on board and we are updating our cookies policy. There are essential cookies that must be agreed to for a sales transaction to complete and we are working on separating out those to offer a 'opt in to essential cookies only' choice. It is a change that we will be making in the forthcoming weeks.

Posted 3 days ago

“Excellent product - bought sabatier knife block as a gift for my daughter’s birthday. Engraved beautifully and she loves love loves them ! Arrived promptly a couple of days after ordering online. Thanks 🙏🏽”

Posted 5 days ago

“A really helpful and charming girl when I telephoned to correct a mistake i had made ordereding on line. The product was great too.”

Posted 5 days ago

“Unfortunately, there was a bit of a mess-up over my order, & I somehow managed to tick the billing address the same as the delivery address - it was a gift for my nephew. To cut a long story short, the person I spoke to in Customer Service was more than helpful, offering to send out a new order to be received the following day! Luckily this turned out not to be necessary. My nephew was delighted with his gift & I will use this company again for original gifts!”

Posted 5 days ago

“Great product, beautiful engraving, on time delivery”

Posted 5 days ago

«
1
2
3
4
5
»

Farrar & Tanner is rated 4.83 based on 4,124 reviews