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Farrar & Tanner Reviews

4.8 Rating 6,514 Reviews
95 %
of reviewers recommend Farrar & Tanner
Company Reviews Product Reviews
10,296
 Metrics Info
4.8
Based on 6,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farrar & Tanner Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Chris
Verified Buyer
“Excellent on line facility to personalise my gift Produced without error High quality professionally constructed presentation box Prompt delivery Very pleased with my purchase”
Helpful Report
(Cheltenham) - Posted 2 months ago
Simon
Verified Buyer
“Great communication, itemarrived well packaged and exactly as hoped for...perfect. Great gift and well inscribed. Overall very satisfied thank you.”
Helpful Report
Posted 2 months ago
ROSALIND
Verified Buyer
“Beautiful wooden Backgammon set which I'm sure our friend will love. Farrar & Tanner's website has many unusual and good quality gifts - I will be back again! Very efficient service and I was kept well informed of my order's progress throughout.”
Helpful Report
Posted 2 months ago
Lynne
Verified Buyer
“Board dreadfully damaged on arrival. Being dealt with by customer service.”
Helpful Report
(Cheltenham) - Posted 2 months ago
Mrs
Verified Buyer
“My husband was very pleased with his wallet. It fits in his pocket and although it's slightly tight to get the cards out he believes it will loosen with time. Really smart.”
Helpful Report
(Cheltenham) - Posted 2 months ago
William
Verified Buyer
“Opinel gift arrived in good time and the etching was excellent”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The flask I ordered is beautiful and just what I had in mind. The funnel that comes with it to fill the flask is made of cheap plastic, a stainless stell funnel would have been nice. Lastly, the captive top on the flask came off its hinge when I rinsed the flask before the first use. That said, customer service was very quick to respond and resolve the matter by offering me a refund or replacement.”
Helpful Report
(Cheltenham) - Posted 2 months ago
Jackie
Verified Buyer
“Very happy top quality only the best for my son.”
Helpful Report
Posted 2 months ago
Kayla
Verified Buyer
“Very nice item, delivered promptly”
Helpful Report
(Cheltenham) - Posted 2 months ago
Anonymous
Verified Buyer
“The glass heart paperweight is a fantastic product, my girlfriend was over the moon!! Would thoroughly recommend!!”
Helpful Report
Posted 2 months ago
Kay
Verified Buyer
“Really beautiful weekend bag for our son-in-law who was thrilled with it. Stylish and practical - would totally recommend”
Helpful Report
Posted 2 months ago
DEREK BLOWERS
Verified Buyer
“Very pleased with the service and quality would buy again”
Helpful Report
Posted 2 months ago
RAYMOND
Verified Buyer
“great service”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I have been using a Letts diary yearly for the past 50 years. I’m so enjoying my red Verona 2025 diary. Thank you for making the ordering process so easy and fun. Best wishes!”
Helpful Report
(Cheltenham) - Posted 2 months ago
CHRISTINE
Verified Buyer
“Very happy with the order process and the item delivered which was well packaged and arrived very quickly.”
Helpful Report
Posted 2 months ago
Gregory
Verified Buyer
“fabulous quality, great presentation box”
Helpful Report
Posted 2 months ago
Catherine
Verified Buyer
“Really impressed with both the website and amazing service. Beautiful wrapped and delivered quickly! Thank you!”
Helpful Report
Posted 2 months ago
Dorothy
Verified Buyer
“I was impressed with the prompt delivery of the product which I ordered. However, unfortunately the presentation box had been damaged in transit. I contacted the services department and they acted immediately, replying swiftly to all communications. A replacement box is now being ordered , so I am entirely satisfied with the prompt action and the courtesy shown by the team.”
Helpful Report
Posted 3 months ago
Gary
Verified Buyer
“The crystal beer mug I purchased is fantastic. It’s heavy and keeps the beer cold. I am more than happy with the purchase. It’s a pity I couldn’t get engraved”
Helpful Report
(Cheltenham) - Posted 3 months ago
Susan
Verified Buyer
“This is the second Barbour belt from Farrar and Tanner - well-finished, good leather and made to last.”
Helpful Report
Posted 3 months ago
Farrar & Tanner is rated 4.8 based on 6,514 reviews
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