Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,560 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 20th May 2025

Farrar & Tanner 5 star review on 26th April 2025

Karen

506

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products, something for everyone! I’ve really enjoyed using the selection of personal gifts i’ve purchased including cafetières, pocket knives and even wallets! The customer service department are also at hand with any enquiries you may have regarding your future purchases. Happy shopping!”

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Posted 2 months ago

“Great product and great service”

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(Cheltenham) - Posted 2 months ago

“Well pleased with my chess set and boaerd. good quality and resonable price. Will reccommend this product to my friends and family.”

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(Cheltenham) - Posted 2 months ago

“Just when I thought Customer Service was a thing of the past Farrar & Turner have changed my opinion, Customer Service is alive and well at Farrar & Turner”

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Posted 2 months ago

“Delighted with my purchase. Most prompt & efficient service and product. Is very stylish.”

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Posted 2 months ago

“We bought the beautiful customizable wine opener for a freinds 15 year wedding anniversary. Arrived in a timely manner before thier event. The quality of the opener exceded my expectations, and our friends loved it!”

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(Cheltenham) - Posted 2 months ago

“The purchasing and personalisation process was super straight forward and the pocket watch arrived within 2 days of placing the order. It is perfect! Exactly what I wanted and the engraving makes it a super personal gift! I cannot wait to give this to my (almost) husband in less than 2 months!!”

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Posted 2 months ago

“Excellent product and swift delivery.”

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(Cheltenham) - Posted 2 months ago

“Speedy delivery, the cufflinks were nicely packed & the personalisation perfect.”

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Posted 2 months ago

“Great experience with Farrar & Tanner - buying personalised gifts online hasn't been easier. I was so reassured by the team at Farrar & Tanner and their customer service has been excellent: very communicative via phone and email, quick to respond and quick to ship the item - big thank you to Caitlyn who was on-hand throughout my order. Would definitely buy again and recommend.”

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Posted 2 months ago

“In my recent search to find a 40th birthday present for a good friend, I happened upon the Farrer and Tanner website. Wow! Its crammed full of amazing gifts and inspiration for men and women alike - most, if not all, of which can be personalised. In the end I purchased a classy brass and pewter tankard and opted for it to be gift wrapped -all part of an excellent service. The tankard was despatched within hours of ordering and arrived promptly and safely; thank you. I will not hesitate to use Farrar and Tanner for future gift ideas and can thoroughly recommend them to others.”

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Posted 2 months ago

“Very happy with purchase. Great communication, would definitely buy from again.”

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Posted 2 months ago

“Amazing place for gifts, looking forward to shop there again”

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Posted 2 months ago

“Very satisfied with transaction.”

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(Cheltenham) - Posted 2 months ago

“Very Good item !!!”

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(Cheltenham) - Posted 2 months ago

“We had a problem with the item we ordered, however, it was dealt with efficiently and we are very pleased with the outcome. Would certainly use your company again.”

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Posted 2 months ago

“Nice product and nicely wrapped. I expected the card to be printed not hand written. This isn’t a problem but may be worth making this clear as for certain occasions a message written in someone else’s hand doesn’t seem appropriate. Thank you”

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Posted 2 months ago

“Love the brand”

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Posted 2 months ago

“Excellent musta little disappointed the initials weren't easy to see”

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(Cheltenham) - Posted 2 months ago

“I ordered a silver bracelet for a friend's birthday & it's really beautiful. I was so pleased with it. The delivery was quick too, it arrived sooner than expected. Overall, a really good service.”

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Posted 2 months ago

Farrar & Tanner is rated 4.8 based on 6,560 reviews