Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,484 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 20th April 2025

499

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good but i payed for gift wrapping and didn’t get it”

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Posted 1 month ago

“Great product and the glove fits my hand perfectly. Lovely green colour.”

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Posted 1 month ago

“Got some lovely gifts. Postage was quick and I was very happy!”

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(Cheltenham) - Posted 1 month ago

“Thankyou for an excellent service, the champagne flutes which were Ingraved for my granddaughters christening were beautiful. Packing and delivery was also very good.Well done Farrar & Tanner”

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Posted 1 month ago

“Beautiful product in lovely box and arrived very promptly”

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(Cheltenham) - Posted 1 month ago

“Glass was delivered in time and my brother was pleased with it. I can't give a higher score because I have not seen the product in person.”

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Posted 1 month ago

“Very pleased with this beautiful bag, classical and practical, all at once .”

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Posted 1 month ago

“Very quick service and delivery. Products are excellent and easy to set up and use.”

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Posted 1 month ago

“Quality as expected”

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Posted 1 month ago

“Excellent gift for our grandson and super quick delivery.”

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Posted 1 month ago

“Good product and service.”

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Posted 1 month ago

“Very good service. Excellent quality product (wine coaster)”

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(Cheltenham) - Posted 1 month ago

“I Was very pleased to get a replacement Bamix. This my 4th one in 62 years. My only disappointment was to find it had a black lead cable,plug and resting stand in Black! I have an all white kitchen so black does not fit at all. My previous Bamix's have all had these items in white! I now have bad arthritis in my hands and arms and back so other heavier items on the market would not suit. So glad the someone took over the Swiss company when they went out of business!!😄”

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(Cheltenham) - Posted 1 month ago

“The reason I gave four stars is because I paid extra for next day delivery. I ordered after 2:00 so I expected it to be the day after next day but it still took 48 hrs.”

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(Cheltenham) - Posted 1 month ago

Hi John, Thank you for your review, My apologies for any confusion, but our same day dispatch cut off time for Next day delivery is before 2pm, not after. I can see from the tracking that your order arrived within the adverised time frame, as the order was dispatched the following day. Kind Regards Farrar and Tanner Customer Service

Posted 1 month ago

“Delighted with wine in presentation box It’s a gift for my accountant who is retiring this month”

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(Cheltenham) - Posted 1 month ago

“Very pleased with the napkin ring, also needed to use customer services who couldn't have been more helpful Thank you”

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Posted 1 month ago

“Excellent”

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(Cheltenham) - Posted 1 month ago

“Product is well made. Sent quickly I was very satisfied with excellent service”

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Posted 1 month ago

“the product was not of a quality i expected and im finding it impossible to return, i feel a little bit conned here.”

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Posted 1 month ago

Dear Sean, We're sorry to hear that the product didn’t meet your expectations and that you’ve had difficulty returning it. We emailed you yesterday with details on how to use our free returns service, including booking a collection from your address or dropping it off at your nearest post office. If you’re still experiencing issues, please don’t hesitate to reply to our email or call us on 0344 567 8365, and we’ll be happy to assist you further. Kind Regards, Farrar and Tanner Customer Service

Posted 1 month ago

“Arrived extremely promptly and well packed Product is fantastic”

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(Cheltenham) - Posted 1 month ago

Farrar & Tanner is rated 4.8 based on 6,484 reviews