Farmison & Co Reviews

Name: Farmison & Co
Address: Bondgate Green, Ripon, North Yorkshire, Bondgate Green, Ripon, North Yorkshire, North Yorkshire
Rating: 4.80

4.8 Rating 30,298 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Farmison & Co 5 star review on 5th January 2025

1588

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is not a lot better than Asda”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were disappointed with the quality of the produce. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“Deliveries always on time and quality v good too. Only disappointment was the pork belly could not be supplied with skin unscored, so dropped one star for this.”

Helpful Report

Posted 4 years ago

Our sincere apologies that we were unable to fulfill your request of unscored skin on the pork belly. Thank you for your kind words with regards to delivery and the quality of our produce. If you have any future queries please do not hesitate to contact Customer Care on 01765 824050 or email care@farmison.com Kind regards Becca, Customer Care

Posted 4 years ago

“Quality of the meat is excellent, but the butchery is hit and miss, which at these prices is disappointing. First the lamb chops. One pack had 2cm+ fat on 3 out of 4 chops, which is excessive in my book. I wouldn’t have accepted these over the counter from my local butcher (and he wouldn’t have tried to sell them to me). Just opened a couple of packs of the flat iron steaks. In one 2-pack we have one 92gm and one 186gm. That’s over twice as big. Again, not something my local butcher would have done.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the lamb chops in your order were not consistent with the same amount of fat. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“We had a guard of honour lamb for Easter but did not like the spicy rub which seemed at odds with the flavour of lamb. The cooking time suggested was no where near enough even bearing in mind that we like our meat pink.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were not happy with the Guard of Honour Lamb We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmiosn.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“Bit disappointed”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were not happy with your order. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“Ordered two TBone Steaks and a pack of bacon. The steaks tasted great and have no complaints. Unfortunately the bacon was so salty it was nearly inedible, left a burning sensation on my tongue. Expected premium quality for the amount paid for it, but all you could taste was the Sodium Nitrate.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the bacon in your order very salty. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“I have ordered three joints from Farmison but have only eaten the pork so far Is was juicy and the meat was tender. But I was hoping for more flavour but I didn’t get a rare breed unfortunately it was named as Yorkshire ? It all arrived well packed and with cool packs”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the Pork Joint lacked flavour. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“I enjoyed the lamb, thought the sausage meat was good but skin was too tough for my liking. I am put off by your very eco unfriendly packaging. If you sorted that I would buy regularly. Do you have any plans to improve this?”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the sausage meat in your order very tough. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmiosn.com as we would like to resolve this for you. We do understand that some of our packaging is not easily recyclable and it has been a project of ours for some time, to find an alternative to the polystyrene that will still perform as well at protecting the freshness of the meat. I am pleased to say that we are getting closer to an alternative and should be launching something later this year. Whilst we can not arrange collections of the boxes we do offer a 'return to us scheme' where you can send the poly box, cardboard box and the ice cells back to us and we will cover the cost of the postage (up to £6) per delivery which is reimbursed by way of a voucher for use on a future shop with us. More details of this and our packaging can be found in the link below. https://www.farmison.com/packaging We look forward to hearing from you. Becca, Customer Care

Posted 4 years ago

“Delivery service was excellent as usual . The lamb we ordered was lovely , very tender and well worth it. The sirloin steaks we ordered this time were very disappointing, too much gristle and I wouldn’t order them again”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the sirloin steaks in your order with too much gristle. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“The oxtail pieces, some where to big & I couldn’t make them smaller , haven’t tried the mutton yet, but the pieces are smaller .”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the oxtail pieces too big. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Disappointed at reduction in choice of breed particularly in beef. Previously choices were available from as many as 5 Heritage Breeds with indications of their provenance. Now cuts seem to be restricted to “heritage breed””

Helpful Report

Posted 4 years ago

Thank you for your review. Each week our breeds do change depending on stock levels and what we get from our farmers. If there is a specific breed you are after please do not hesitate to email us at care@farmison.com where we can let let you know when we have that breed due in. We are sorry for any inconvenience caused. Kind regards Becca, Customer Care

Posted 4 years ago

“I was not very happy about the delivery of my order & I think this reflects badly on you. Dpd did let me know when my order was arriving & I organised for someone to ge waiting. Then dpd just left the box on the doorstep & didn’t knock or ring the doorbell. I found it there on my return from work, sitting out & very visible. Your products look & taste great. I would be happy to use you again if the delivery issue is corrected.”

Helpful Report

Posted 4 years ago

I am sorry you have had a bad experience with DPD. Please could you contact us on 01765 824050 or email care@farmison.com so we can look into this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Tried the sausages but found the casing very hard would be better using natural casing”

Helpful Report

Posted 4 years ago

I am sorry that you were disappointed with the sausages you received. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Product was fantastic and tasty - only criticism was that the use by date was short which meant I had to freeze the product and therefore will have to use later after defrosting which is a bit of a faff..”

Helpful Report

Posted 4 years ago

I am sorry that you have received a product with a short use by date. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmsion.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Our 2nd order from Farmison included 3 packs of sausages. Sadly for us, all varieties were too tightly packed, thick skinned and lacking in flavour. Very rubbery, a real shame as everything else we got was as good as the first time.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the sausages lacking in flavour and thick skinned. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Just used one pack of venison chunks. Awful, all sinew and other bits that I spent ages sorting out. I would expect wild venison to be lean, as the steaks are, but obviously we are given the offcuts that, in my opinion, should have been discarded.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were disappointed with the Venison in your order. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“The flavour of the lamb was excellent, I ordered 6 racks, unfortunately 4 of them came from the shoulder end. Not as good as the other two.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were disappointed with the lamb you received. We would love to be able to rectify this for you. If you haven't already done so please contact Customer Care on 01765 824050 or email us at care@farmison.com . We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Not as good as pervious orders. The Pork Belly is lovely and tasty. The 32 day dry aged sirloin steak - Galloway was ok but not as good as the Aberdeen Angus Sirloin and the 14 day dry aged short ribs - heritage I will not be ordering again. It was tough even after being in the slow cooker for 7hrs. We haven't tried the pork loin yet. Disappointed with this order.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were disappointed in your order. We would love to be able to rectify this for you. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“I had expected that the steaks would have more flavour.”

Helpful Report

Posted 4 years ago

I am sorry that you found the steaks lacking in flavour. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Whole chicken delicious Lamb chops far too fatty. A third trimmed off. Tasty but too expensive and inconvenient. Shoulder of pork. Very ineptly butchered. Loose pieces of meat in a haphazardly tied parcel. 100g chunk of rind in a piece to remove. Struggle to re-tie with fresh string as such an awkward shape. Tasty but inconvenient and annoying. Not looking forward to the pork tomahawks to be honest. The farmers are doing a great job of supplying tasty meat. But your butchery is disrespectful to them and to your customers.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you were disappointed with the lamb chops and pork shoulder you received. We would love to be able to rectify this for you and restore your faith in the products. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

Farmison & Co is rated 4.8 based on 30,298 reviews