Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,324 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What would this have cost in a restaurant. Roasted for 1 hour at 200 degrees our Rump of beef was literally melt in the mouth. A real centrepiece celebration meal with no real effort. Arrived in the window selected and unwrapped to warm up and air. A slice would have been £30 at least if you were out on a Sunday for lunch. Wagyu is almost as good.”

Farmison & Co 5 star review on 14th December 2024

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Posted 1 year ago

“Half of my order did not arrive for a planned dinner party, necessitating a trip to the local butcher to replace the missing items. I have contacted customer service to request a refund for the items that were not delivered, but I have yet to receive a response. The items that did arrive where of great quality, its just a shame it was only half the order.”

Helpful Report

Posted 1 week ago

“Quality of meat: 5 star (repeat customer of several years) Order: 2 star (part of order not dispatched; no explanation or pre warning) Customer service: 5 star (Nicky was brilliant; personable but professional and took the time to explain and apologise)”

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Posted 1 week ago

“On time Excellent meat”

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Posted 1 week ago

“My order of pork chops & loin Pork joint arrived today. Excellent quality as always! Thank you. HOWEVER, there was no explanation as to why I received two loin joints rather than what I had ordered, which was the larger option of loin. Thank you for the refund, but I am guessing why this was? It would be nice to be told why things have been done this way. Regards, Rob Driscoll.”

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Posted 1 week ago

“Meat excellent. Delivery service useless. Three days late. Zero communication from FedEx even when the meat had been delivered. Found it in our woodshed by chance. No recompense for poor service. Even on this review you don’t allow for communication from Farmison’s - 1-5 days!!”

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Posted 2 weeks ago

“We have been a customer of Farmison for years and have always been impressed with the quality of produce, delivery and customer service. We placed our order for Christmas 2025 in the October and selected a delivery date for which my husband took a days holiday from work. Once it had got to late afternoon we phoned Farmison customer services who told us our delivery was not coming until the following day. They also advised that we wouldn't be receiving all of our products. I asked for a refund of the missing (Christmas meal item!) and also for the delivery charge, which I have just received this week, mid- January. If I had been advised prior to me calling Farmison that my delivery would not be arriving on the day we had booked, and that I would not be receiving all of my order I wouldn't of exactly been filled with Christmas spirit, but it would have been a far more professional way to deal with the situation. I can't trust Farmison now and so they've lost a customer.”

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Posted 1 month ago

“A real shame to have to be writing this review as we have used Farmison & Co now for the last 4 years for our Christmas order and have always been pleased with their service. However, it seems that customer care and honestly, quality of options, have taken a huge nose dive. Items we ordered in October for Christmas we were told no longer were available, no offer of a replacement, we had to phone up and request on (good luck getting through). Then as Christmas delivery turned up, items were missing. Tried to call, lines were deliberately off - no options to talk to anyone. This company is no longer what it used to be. We will not be using them again after 4 years of loyal customer service. Read the latest Trustpilot reviews and you will witness the literal collapse of what was once a good customer focused, affordable and quality business.”

Helpful Report

Posted 1 month ago

“Sadly this is not a good review. We have given the company ample time to respond and this is not a knee jerk reaction to that failure to communicate with us. Part of our Christmas order, which was placed in October, was left out and despite me explaining the whole issue, with details of the missing item, we received an email asking what was missing. Our order was delivered on the 23rd Dec and despite my expedient email we have since had no resolution. We had guests and were unable to source the rest of our meat menu in time for Christmas Day.”

Helpful Report

Posted 1 month ago

“Very good”

Helpful Report

Posted 3 months ago

“I’ve been ordering Farmison’s grass-fed beef mince every week, and it’s genuinely the best I’ve found anywhere. The quality is exceptional — rich flavour, great texture, and noticeably fresher than supermarket alternatives. You can really taste the difference that proper grass-fed, ethically raised meat makes. DPD delivery is always quick and reliable, and the packaging keeps everything perfectly chilled and well presented. I also really value Farmison’s commitment to traditional British farming and traceable sourcing — it gives real confidence in what you’re eating. It’s become a staple in my weekly shop now. Whether for burgers, bolognese, or simple pan-fried mince, it cooks beautifully every time with minimal water and no compromise on taste. Highly recommend to anyone who values top-quality, responsibly sourced meat and great service.”

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Posted 3 months ago

“Fabulous Produce and Flawless Service. The Brisket is always the centre piece of my barbecues!”

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Posted 5 months ago

“Easy ordering. Prompt delivery. Excellent meat. And, we can support Bristsh Farmers! What's not to like? Thank you Farmisson.”

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Posted 5 months ago

“Beautiful piece of beef”

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Posted 5 months ago

“Pleased with my order which was delivered as planned.Always love the diced steak and the mince bundlleswhicj H are all very tasty with minimum fat. Will order again”

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Posted 5 months ago

“Fantastic piece of brisket smoked on the bbq for 6 hrs using the rub sold on the web site the meat was soft and succulent and melt in the mouth. Will definitely be buying more”

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Posted 5 months ago

“Their meats are always excellent. Not had a thing to complain about. The delivery system and packaging are also fine. I recommend them highly.”

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Posted 5 months ago

“Great service, beautifully wrapped box and amazing quality meat. Highly recommended”

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Posted 5 months ago

“Tried the sweet pepper rubbed Boston Butt. Cooked at minimum possible temp for 6 hours and the flavour was excellent. Enough for 6 meals here.”

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Posted 5 months ago

“Really annoying that you have to use a QR code for the cooking instructions just to drive traffic to the website. The QR code didn’t work. So came on the website and the FAQ links won’t open- frustrating.”

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Posted 6 months ago

“Incredible service from Farmison in reissuing an order after DPD rescheduled delivery which meant the meat was not fresh. The quality of all the products is always fantastic and I will be continuing to order from them.”

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Posted 7 months ago

Farmison & Co is rated 4.8 based on 30,324 reviews