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Farmison & Co Reviews

4.8 Rating 30,086 Reviews

95 %

of reviewers recommend Farmison & Co

Company Reviews

4.8

Based on 30,086 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Farmison & Co 5 star review on 15th May 2024

Farmison & Co 5 star review on 15th May 2024

Farmison & Co 5 star review on 14th May 2024

Farmison & Co 5 star review on 14th May 2024

Farmison & Co 5 star review on 14th May 2024

Farmison & Co 5 star review on 13th May 2024

Farmison & Co 5 star review on 13th May 2024

1586

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The meat is generally of the highest quality, but the availability of specific breeds is very limited. I was drawn to Farmison because of the animal welfare, and choice of breeds. For the last few months, however, I have been unable to purchase meat from my list of favourite breeds: nearly everything is Heritage. Customer service is excellent, with queries dealt with efficiently. Changes by Farmison to orders are not conveyed prior to delivery, which prevents my cancellation of the order (I am not prepared to pay for items I have not ordered). Surely you must ave some idea months in advance of which breeds are ready for sale. We are an ordinary family who are retired and severely disabled, on limited income. I get the impression , and understand why, priority is given to supplying restaurants, etc. but venture to suggest that individual customers sustain your business. Thank you for your efforts to encourage ethical farming of rare breeds. Regards David Willmer”

Posted 1 year ago

“My initial experience with Farmison was brilliant hence the repeat visit. However, I speak as I find and my last two experiences have not been good with damaged packaging ( Burgers ) that expired eairly due to poor packaging. This coupled with purchases that we not in stock but still invoiced and paid, I feel buying online has limitations ….”

Posted 1 year ago

Our sincerest apologies for the disappointment you received in your last 2 orders placed with us. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel- Customer Care

Posted 1 year ago

“Meat is amazing but quite regularly getting the order wrong now because the packers are busy.”

Posted 1 year ago

Hello Mike, thank you very much for taking the time to leave us a review; I am so pleased you are enjoying our meat. We are always looking into ways to improve our business. I can see you have been in touch with us and a replacement was sent out. Once again our sincerest apologies. If you would like to discuss this further, please give us a call on 01765 824050. Warmest regards, Rachel- Customer Care Team.

Posted 1 year ago

“Oh dear my delivery on Wednesday 29/6 from Farmison did not start off as usual due to the guy not ringing bell/using knocker, so parcel was left on my mat till I saw email message. Then tonight 30/6 we had the lamb madras curry, OMG what a huge disappointment, there was hardly any meat in it it was hard to see it and on serving it on the plates it looked like school dinners! Does not do the name & reputation of Farmison any good sadly. Not sure I want to cook the minced beef meal I also brought. I will stick to my normal chicken/beef/sausages in future.”

Posted 1 year ago

Hello, thank you for taking the time to leave us a review. My sincerest apologies you were disappointed with your order, if you haven't already done so please get in contact with our Customer care team. We are always happy to help please contact us via phone on 01765824050 or simply email us care@farmison.com. We would love to be able to rectify this for you and restore your faith in us. We look forward to hearing from you. Rachel Customer Care

Posted 1 year ago

“Nothing wrong with the product but no cooking instructions with the ready made Beef Wellington kit sent The website so complicated it kept showing me how to make a beef wellington Same applied to the pork pie sent”

Posted 1 year ago

Hello Anthony, thank you for taking the time to post a review. I am sorry you were not made aware of where to find out Cooking Instructions. I hope you enjoyed your produce and this has not put you off from ordering with us again. Warmest regards, Customer Care

Posted 1 year ago

“The products are generally very good quality, which is to be expected at a very high price point. Back end processes (customer services, recipes etc) tend to let the brand down.”

Posted 1 year ago

“I was so looking forward to receiving my box of grass fed goodies, but was disappointed with the pre made meals in a bag as there was not a great deal of meat but lots of gravy. I am still to use the cut steak I ordered and the T bones”

Posted 2 years ago

Hello Rhonda, our sincere apologies that you were unhappy with our Saucepan Ready Range. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Customer Care

Posted 1 year ago

“Unfortunately this time the standard fell a little short of what we have come to expect. I ordered a frozen chicken and some of it smelt a little strange. Not gamey, but we didn't want to eat it. There was a faint smell too. I have since ordered but fresh rather than frozen.”

Posted 2 years ago

Hello Amanda, thank you for taking the time to leave a review. I am sorry to hear that you were unhappy with your Chicken. If this is ever the case again, please get in touch with our Customer Care Team so we can put this right for you. Warmest regards from Ripon,

Posted 1 year ago

“I ordered saveloys, lamb sausages and chilli ribs. The sausages and ribs were very good but the saveloys were not at all nice and tasted nothing like a saveloys.”

Posted 2 years ago

Hello Dean, thank you for taking the time to leave a review. I am sorry to hear that our Saveloys were not to your taste. If you would like to discuss this further, please get in touch. Warmest regards from Ripon, Customer Care

Posted 1 year ago

“Really good quality meat, no doubt about it it's superior stuff. Even considering that though, the prices are a bit ridiculous to be totally honest but great for a treat I suppose. Have spent mental money with them!”

Posted 2 years ago

Hello Jack, thank you for taking the time to leave a review. We are pleased to hear you are enjoying everything you have bought from us, and your continued loyal custom is very important to us and our Farmers. Thank you again and we look forward to speaking to you soon.

Posted 2 years ago

“Just received my second Ham,very fatty not a good piece,won’t be ordering again”

Posted 2 years ago

Our sincere apologies that you found the Ham you ordered fatty. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Customer Care

Posted 2 years ago

“The quality of the meat varied, some was excellent eg the Pork chops. The beef mince was about the same quality as the mince we buy from the supermarkets. The beef joint (topside) was disappointing, chewy and gristly, The meat was more expensive than we usually buy and the amount of packaging used meant that we won’t be buying from you again. It was a useful experiment, but not to be repeated!”

Posted 2 years ago

“Disappointed in lamb……lot of uneatable gristle inspite of slow roasting. Good quality braising beef, but cut far too small. Do you sell whole steak that could be cut to size as preferred ?”

Posted 2 years ago

“I had very high expectations from Farmison and especially as they were recommended by Big Green Egg, I enjoyed the meat but I have also had better from the local warehouse and much cheaper. I liked the service and speed of service but its no it the best of the best.”

Posted 2 years ago

“Lovely friendly staff, but very hit and miss on the food itself. Great steaks, but I've not had good experiences with some of their other meat, which is a shame.”

Posted 2 years ago

“Sadly, we were massively underwhelmed by our joint of mutton. We slow cooked it according to the suggested recipe, but had to continue cooking for some time thereafter to render it edible. Can't say it was bad, it just did not meet our, admittedly high, expectations. Our chicken was fine, but, again, not as fabulous as the price would have led us to hope. We did want to be positive, unfortunately, disappointed and will not be using your company again.”

Posted 2 years ago

“You undoubtedly have good customer service, however, your products are not sufficiently superior to warrant the price”

Posted 2 years ago

“After having many deliveries from Farmison, all of which I have been highly satisfied with the great quality of the meat, I was disappointed with the service of my last order. I’ve since hesitated o order again.”

Posted 2 years ago

“Ordered Beef Wellington for 2. Very disappointing. Meat portion very small and both ends of Wellington packed with Mushroom not meat. For the price paid the quality was poor. Thankfully ordered two lots and served 3 people. Would not order again. Packaging very excessive and delivered by DPD”

Posted 2 years ago

“Was a regular customer and was extremely pleased with the products until we received pork chops with more fat than meat. My feedback was met with “I’m sure they will taste delicious!” Not ordered since.”

Posted 2 years ago

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Farmison & Co is rated 4.8 based on 30,086 reviews