Farmison & Co Reviews

Name: Farmison & Co
Address: Bondgate Green, Ripon, North Yorkshire, Bondgate Green, Ripon, North Yorkshire, North Yorkshire
Rating: 4.80

4.8 Rating 30,299 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Farmison & Co 5 star review on 5th January 2025

1588

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the quality of the meat products I received in my latest order. However, very disappointed at the cooking instructions for the beef topside joint - I followed to the letter and cooked at 170c until core temp was 56c (measured with a probe) then rested for 20 minutes under foil, expecting it to be medium rare. Internal temp reached 66c by the end of that time, resulting in medium well. A real disappointment, given it was the centrepiece of a Sunday roast! Flavour still good but definitely not the right colour/texture/consistency.”

Helpful Report

Posted 6 years ago

Hi there thank you for leaving your review with us. We will contact you directly via email. We are very pleased to hear that you happy with the products you have received and always want our wonderful customers to be happy with everything they receive. We do look forward to speaking to you soon. Best wishes Karen, Customer Care Manager, Farmison & Co

Posted 6 years ago

“We recently ordered ready made chicken Kievs. The quality of the chicken was very good. The ingredients used for the filling very good. Unfortunately, the packaging for the 4 portions was very poor! Infact, all 4 kievs were stuck to one another. Therefore, effecting the breadcrumb coating. They should have been packaged separately! Not up to your usual high standards!!! An oversite, I'm sure???”

Helpful Report

Posted 6 years ago

Good Afternoon, thank you for your review. Thank you for your valuable feedback and we will pass your comments onto our Head of Despatch to investigate further. If its ok with yourself we will contact you directly via email to resolve the issue completely with you. We always want all of our customers to be happy with what they receive so we will be in contact shortly. With very best wishes Karen, Customer Care Manager

Posted 6 years ago

“We bought a rump joint, and a pair 60 day rump steaks, the rump joint was good but not as good as we expected from selected breeds, the steaks were for my parents unfortunately not very good at all they found them quite tough.”

Helpful Report

Posted 6 years ago

Good Afternoon thank you for your review. We are so sorry to hear that you were disappointed with the products you received and we will contact you directly to rectify this situation with you. Many thanks and look forward to speaking with you soon. Best wishes Karen, Farmison & Co

Posted 6 years ago

“Delivery was quick and the packaging was excellent, however the kievs could have been better covered with crumbs and that it came off too easily when handled. They would have been tastier with a lot more garlic and a lot lot less parsley in the butter.”

Helpful Report

Posted 6 years ago

Good Afternoon thank you for your review, we really do appreciate the feedback you have given us. We want all our customers to be happy with what they receive and we will contact you directly to rectify this situation for you. Many thanks, Karen Farmison & Co

Posted 6 years ago

“I purchased two pieces of beef, a 2kg Brisket and a piece of Chateaubriand. The items arrived exactly when I had asked them to arrive, the package was very well wrapped, the ice packs inside the polystyrene box were still frozen, so I'm sure it was a speedy delivery. Unfortunately, the brisket didn't live up to what I thought it should be. I didn't know this at the time of ordering (subsequently found out after research) but brisket comes in two varieties, Flat and point. I believe the joint I received was point brisket as it was a rolled piece of meat, with an awful lot of fat on both the outside and through the whole centre of the joint. Even slow cooking for 10 hours didn't melt these layers of fat and to be honest, the meat tasted more of fat than of beef. Unfortunately, we had to throw away the joint as none of the family could eat it. I'm not sure if there is a way to request the flat brisket with smaller amounts of fat? if so, then I would definitely do this next time. I've not cooked the other piece of meat yet, this will be done within the next couple of days. But it looks very good quality... so I'm sure it will be just fine.”

Helpful Report

Posted 6 years ago

“The website was very clear, and the service excellent. I really appreciated being able to choose between farmers in different locations. The heritage chicken was delicious and made the best stock ever. The rib eye steaks weren’t quite as good as I expected. They were rather tough, and tasted of stale blood. The gammon shank was mostly delicious, but a section near the bone tasted off, as if the cure was incomplete. So - top marks for concept and service, but the meat in my delivery was not uniformly excellent, unfortunately.”

Helpful Report

Posted 6 years ago

“Rack of lamb was really tough the beef was ok”

Helpful Report

Posted 6 years ago

“I thought that the pieces of meat would have been a bit larger than the ones i got ,as they said it would feed four people . Also for what i got i thought it was very expensive .”

Helpful Report

Posted 6 years ago

Hi there, thank you so much for your review. We have responded directly to you via email so we do hope that we can help you and look forward to hearing from you. Your comments are extremely important to us and we thank you for taking the time to feedback to us. Best wishes Karen

Posted 6 years ago

“Have had bad experience over the years with poor tasting / tough beef, have tried all the supermarkets and lots online, so ordered couple of cuts of beef + FIERCE HORSERADISH CREAM. Well sauce is definitely not fierce!! piece of rib was OK but still no knock out taste :( Hope topside will be better.”

Helpful Report

Posted 6 years ago

Good Afternoon, thank you for posting your review. We do take all feedback and comments very seriously indeed and we will contact you directly via email to resolve the issues for you. Many thanks again, Best wishes Karen

Posted 6 years ago

“The delivery and packaging was very good but slightly disappointed with the bacon and mutton chops. Both had excessive amounts of fat the bacon was approx 50% fat to meat I know you will get some fat but did not expect this much. The black pudding is delicious haven't tried the burgers yet.”

Helpful Report

Posted 6 years ago

“Bacon was very salty couldnt even eat it. Wagyu burgers were very avarge. Beef short ribs were not very trnder, even though I brased them for 4 hours. Also they were cut not equal, one was massive other two were small which wasnt good for portioning. Bone marrow canoes were delicious, but they were too small. And the best thing was the 60 day dry aged sirloin, really enjoyed that steak amzing flavour profile. Other than that quick delivery, great packaging.”

Helpful Report

Posted 6 years ago

“Having enjoyed meat from Farmison before, we were very disappointed with the rib of beef we got for Christmas, as for the money it was tiny. We’ve paid a lot less from other online free range butchers for a much bigger joint. The meat was also distinctly average. Not worth the large price tag. I’d probably just go back to the other online agents next time or go store bought for Christmas. That said Farmison products are good for everyday meat and we would use them again for that, but not for that important big day dinner.”

Helpful Report

Posted 6 years ago

Thank you Scott for your feedback, we do appreciate it and talk all feedback extremely seriously. If you have not already done so, please do contact Customer Care on 01765 601226 or care@farmison.com so we can look at putting this right for you and restore your faith in Farmison & Co for those special occasions. We look forward to hearing from you. Steph, Customer Care Administrator

Posted 6 years ago

“Ordered large smoked gammon for Christmas. Delivered on time in excellent packaging. Meat was good but not amazing as price paid promised. Overall just a little underwhelmed .....”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the Gammon was underwhelming. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“The dilivery was fine i guess cos when i got it notice it wss dilivered in a save place it was outside my door lucky i was at home no one even rang the door i think you should use diffrent dilivery service. The turkey was eh idk alot of yhe feather bits were still in the skin ans was inpisible to pull out so basically no one ate the skin meat was okay overal not too impressed”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that your order was not delivered correctly and you were unable to enjoy the skin on the Turkey. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“The duck was plenty big enough for the 5 of us,but unfortunately not enough duck and too much stuffing!! which was areal pity.”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the Duck was not correct for you. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“I ordered from you for the first time buying sausage meat, goose breasts and a 45 days aged piece of Wing Rib Beef for last night (New Year’s Eve). The sausage meat, part of Xmas Day lunch, was good. The goose breasts OK but we were disappointed with the Wing Rib last night! Certainly not worth the price you charged and I think the Tesco Forerib I had before Xmas, half price offer priced at £11.50 per kg, tasted better than yours last night - it was nice but nothing special which, to be honest, I was expecting so I’ll not be ordering this again. In all other aspects I found Farmison & Co to be very efficient from the confirming email of my order I received to the packing and delivery of my order. It was so excellent that I emailed your Customer Service Department to praise you for excellent service just a shame about the contents of the package!”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the Wing Rib was disappointing. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“I bought a goose for Christmas which was really good quality but Parcelforce were a nightmare; they didn't listen to instructions, were really hard to talk to and rude. Whilst the produce was amazing, I wouldn't use the service again whilst they still use Parcelforce as their courier”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the courier we use has let our service down. We shall be looking into the courier we use as we want to be able to provide the best service possible for our Customers. We look forward to hearing from you again in the future. Steph, Customer Service Administrator

Posted 6 years ago

“The box of meat arrived promptly on time and in good condition. The pork loin joint was delicious-flavoursome and tender. Unfortunately the geese breasts were very tough and tasteless even though I cooked them exactly as was suggested by you.A disappointment.”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the Goose Breasts were tough and tasteless. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“The meat is of a good quality but expensive, the trimmings are very average and probably not worth purchasing. Packaging good”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the trimmings were not up to expectation. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Farmison products are good, but their delivery system is third-rate. My Xmas order was delivered a day late and the explanation was that a driver had been taken off my route to help out on another. So there is a question of competence and trust.”

Helpful Report

Posted 6 years ago

Good Afternoon, thank you for your feedback and comments, we have responded directly to you via email. With very best wishes Karen

Posted 6 years ago

Farmison & Co is rated 4.8 based on 30,299 reviews