Farmison & Co Reviews

Name: Farmison & Co
Address: Bondgate Green, Ripon, North Yorkshire, Bondgate Green, Ripon, North Yorkshire, North Yorkshire
Rating: 4.80

4.8 Rating 30,299 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Farmison & Co 5 star review on 5th January 2025

1588

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed, half the weight was fat, won't buy again”

Helpful Report

Posted 6 years ago

Hello there, thank you for leaving a review. Would it be possible for us to contact you directly so we can discuss the issue further? Please do either give us a call (01765 824050) or email care@farmison.com and let us know if that would be ok. Many thanks and we do hope we can speak with you soon Best wishes Karen

Posted 6 years ago

“Bronze Turkey.Easy and straight forward ordering service. However we did not think the flavour of the bird was anything special and certainly not worth the premium price (£125 for 5kg bird).”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that the flavour of the Turkey was nothing special. We would love to be able to put this right for you and so if you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and we can look into this further for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Usually, the meat is very good but unfortunately this time the rib eye steak was very poor. Also, they sent us 6 packs of sausages which all went off on Christmas Day after paying extra to have them delivered on the 22nd. They did however rectify this.”

Helpful Report

Posted 6 years ago

We take all feedback extremely seriously and we sincerely apologise that this order was not right for you. However we are really pleased we could speak to you and get this rectified for you. We hope to hear from you again in the future. Have a lovely day. Steph. Customer Service Administrator

Posted 6 years ago

“The boned stuffed goose was disappointing. I followed the cooking time and the instructions to the letter and it was way over cooked. I wouldn't order it again.”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the Boneless Goose was disappointing. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Disappointed with ham that had a huge bone so little meat !”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the Ham was disappointing. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Service good but more stuffing than duck so shall not buy again”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the Boneless Stuffed Goose was disappointing. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Very disappointed with the rack of venison The picture shows a beautiful rack of French trimmed meat but in reality you get something completely different It tasted nice but the picture that we expected was completely different to the nest we received Don't bother complaining as they cover up their mistake”

Farmison & Co 3 star review on 26th December 2018

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologies that you did not have a good experience with Farmison & Co over Christmas. We really do hope we can put this right for you and restore your faith in us. Please do let us know if you place another order with us as we would love to do something for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Ordered boned stuffed duck for Christmas. Duck meat good but far too much stuffing, overpowering duck meat. Disappointing.”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the Boneless Duck had too much stuffing. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Steaks were good but gotnmybFathers order wrong he is still waiting for some of it to turn up. Sadly it was as a Christmas present as well :-(”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that your father's order was not correct. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“To be honest I found it to be an acquired fast, and I'm not sure that I've acquired it. Quality looked amazing tho!”

Helpful Report

Posted 6 years ago

Thank you for your feedback and we really do hope you enjoy what you have ordered. We understand that some of the items we provide are not to everyone's taste but that comes with the beauty of the products we supply. We hope to hear from you again soon. Steph, Customer Service Administrator

Posted 6 years ago

“well packed and delivery great, but joint was very fatty,@ 40% and not great value at£90. for a premium supplier they should checked the quality of what was sent out.”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the joint you received had more fat in it than you would have liked. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“We received our Christmas delivery today, the meat was packaged well and cold. We ate the pork belly for dinner which was truly outstanding and I've no doubt the rest of our order will be equally as good. We will order again due to the sheer quality of the products.... however.... The delivery process was awful, 24 hours late and stressful due to this being our first order. Apparently we could have guaranteed delivery on our chosen day for a supplement, didn't see this at checkout? Won't make the same mistake again.”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the delivery process was not straight forward for you and caused stress. We shall certainly be looking into this. We are however really pleased that you have enjoyed your delivery and if there is anything else we can do to help in the future then please do let us know. Steph, Customer Service Administrator

Posted 6 years ago

“Haven't used the product yet, but was slightly disappointed with the delivery. The package was simply left outside the front door. Despite leaving instructions as to where to deliver the package. The top of the package was also badly cracked which shows a lack of care during the distribution process”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that the delivery was not correct for you, the instructions not adhered to and the box damaged, we shall be raising this with our courier. We really do hope you enjoy the order and if there is anything we can do to help in the future then please do let us know. Steph, Customer Service Administrator

Posted 6 years ago

“First meat box I have ordered sorry very average”

Helpful Report

Posted 6 years ago

Thank you for your feedback and our sincere apologise that you found the order to be average. We really do hope we can put this right for you and restore your faith in us. If you have not already done so contact Customer Care on care@farmison.com or 01765 601226 so we can look into this for you. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Only just placed my Christmas order. Tried to complete my order online but was not able to. Telephoned and spoke to Emma, a trainee. She apologised for not being totally trained, but did her best. She telephoned me back and the transaction was completed over the telephone. For the amount of money I was spending I expected a better service both on line and over the phone but Emma was helpful as far as able and in the end the order was accepted.”

Helpful Report

Posted 6 years ago

Thank you Barbara for you review and our sincere apologies that placing your Christmas order was not a pleasant experience for you. We have just upgraded our website which has caused a few technical glitches and we are employing new members of staff as the business continues to grow and get busier. We are trying to make this a smooth transition and so we really do apologise to any of our customers who has experience any difficulties. We hope you enjoy your Christmas order when it arrives and if you come back to shop with us again we can make it a pleasant experience this time. Steph, Customer Service Administrator

Posted 6 years ago

“I really don’t ant to write a poor review but the order as delayed by two days, which was acceptable, we ordered fillet steak, a roasting joint and two racks of lamb. We had one of the racks yesterday but despite it looking so good, we were very disappointed in taste which was totally absent. Very bland and sadly the worst rack of lamb we have ever had. We roasted it on rosemary.So surprised. Cannot comment on rest of order it is still in freezer. Hoping the beef will be better. Certainly won’t order lamb again.”

Helpful Report

Posted 6 years ago

Thank you for your review. We do apologise that you were unable to enjoy the Rack of Lamb. We take all feedback extremely seriously and would love to be able to put this right for you. If you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com so one of our Team can talk to you about this. We do hope you enjoy the rest of your order and we look forward to hearing from you. Steph, Customer Service Adviser

Posted 6 years ago

“The louisanna pork ribs were amazing unfortunately the salt brisket arrived lean, last time it was amazing..this time it didn't smoke well due to lack of fat..I won't be ordering brisket again as too much inconsistency.”

Helpful Report

Posted 6 years ago

Thank you for your review. We do apologise that the Brisket you received was not up to standard. We take all feedback extremely seriously and would love to be able to put this right for you. If you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com so one of our Team can talk to you about this. We look forward to hearing from you. Steph, Customer Service Adviser

Posted 6 years ago

“The tomahawk mutton chops were fantastic. We used the recipe on the website too which worked really well. The quality of the Angus fillet steak was not quite what I was expecting for the price however. The sausages were ok but again not as I was hoping for the price. I will use again and I’ve recommended to friends and family as I think overall it’s a great option if you don’t have a good local butcher (or just can’t be bothered with the hassle!)”

Helpful Report

Posted 6 years ago

Thank you for your review and for helping to spread the Farmison & Co word. We do apologise that the filet steaks and sausages did not live up to expectations. We take all feedback extremely seriously and would love to be able to put this right for you. If you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com so one of our Team can talk to you about this. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Lamb was very fatty, Pichana beef was fantastic. Delivered on time, in cool box..”

Helpful Report

Posted 6 years ago

Thank you for your review. We do apologise that the lamb you received was very fatty. We take all feedback extremely seriously and would love to be able to put this right for you. If you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com so one of our Team can talk to you about this. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

“Framison fine but Indian Game Hen was a big disappointment - stay clear its overblown!.”

Helpful Report

Posted 6 years ago

Thank you for bringing this to our attention Paul and we sincerely apologise that the Indian Game Chicken was disappointing, we of course want to make sure our customers are 100% satisfied with the produce they receive from Farmison & Co. If you have not already done so, please contact Customer Care on 01765 601226 or care@farmison.com and one of our Team can speak to you about this and look at putting this right for you and restoring you faith in the product and Farmison & Co. We look forward to hearing from you. Steph, Customer Service Administrator

Posted 6 years ago

Farmison & Co is rated 4.8 based on 30,299 reviews