Farmison & Co Reviews

Name: Farmison & Co
Address: Bondgate Green, Ripon, North Yorkshire, Bondgate Green, Ripon, North Yorkshire, North Yorkshire
Rating: 4.80

4.8 Rating 30,298 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

Write Your review

Tell us how Farmison & Co made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farmison & Co 5 star review on 5th January 2025

1588

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the delivery driver left the box out side even thow the porges door was unlocked”

Helpful Report

Posted 4 years ago

We are so sorry that you have been disappointed with the delivery driver leaving your box outside and thank you so much for your feedback. We would love to be able to put this right for you. If you haven't already done so please contact us at care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“I was disappointed with the bacon was a bit fatty and rather tasteless. I have sent an email but have yet to receive a reply.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the bacon a bit fatty. We would love to be able to rectify this for you and restore your faith in the product. I am unable to find an email from you I'm afraid, please contact us on 01765 824050 or email care@farmison.com and we would love to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Il be honest here the bacon has lot of rind on it the burgers were very fatty and the marinated chicken drumsticks were divine very good”

Helpful Report

Posted 4 years ago

Our sincere apologies that there was a lot of rind on your bacon and that the burgers were very fatty. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 and we would love to resolve this for you. We look forward to hearing from you. Debbie, Customer Care .

Posted 4 years ago

“Sausage packets arrived damaged, sausages all wet and loose in the box.”

Helpful Report

Posted 4 years ago

Our sincere apologies that the Sausages arrived damaged and we would love to be able to rectify this for you. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Ben, Customer Care

Posted 4 years ago

“After 7 orders all seemed well and good quality meat, last order out of 8 steaks 2 were full of gristle, I spoke to Ben In customer service and he passes My comments back to the butchery, the butchery tried telling me it was marbling, after over 40 years of eating steak I was disgusted with the way they tried to fob me off, especially when paying a good price, unfortunately this has left me with doubts about recommending Farmison to friends. They replied that they are sure I would like it, I demanded a refund or replacement otherwise I will never buy again, Ben said he will replace, it’s a shame they didn’t say that strait away inserted of trying to make out I was a fool and didn’t now the differences between marbling and gristle”

Helpful Report

Posted 4 years ago

I am sorry that you were disappointed, I can see that you have been in touch and it has now been resolved. Debbie Customer Care

Posted 4 years ago

“The meat was really tasty. Only issue we had was a fair bit of gristle on the bone, it didn’t spoil the eating and the bones just fell out after a slow cook.”

Helpful Report

Posted 4 years ago

I am so sorry that you found the meat with gristle on the bone. We would love to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 or email care@farmison.com as we would like to resolve this for you. We look forward to hearing from you. Debbie, Customer Care

Posted 4 years ago

“Amazing online experience and delivery. A little disappointed with the cooking instructions on the product. We more than doubled the time on the advice and still had raw meat. Wish we were better at cooking it but used the card on the product page. The chips were delicious but I would say not quite a 2 person portion.”

Helpful Report

Posted 4 years ago

“Sorry to say the joint of beef we served to family was very tough. we cooked as directed, it looked delicious but sadly it was too tough for my grandchildren to eat. The bacon we ordered was delicious though..... also the gammon.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the joint of beef in your order very tough. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel, Customer Care

Posted 4 years ago

“Very nice meat, steaks cooked and tasted great, duck was very good. One comment, I can't see any way to buy steak/duck breasts etc wrapped singly for the freezer, everything is in packs of 2, although in some cases it was easy to break the pack in others if you froze a pack you'd never get a single out. The option to have them packed a singles would be appreciated (I don't mind still buying them in 2s, just pack them seperatly)”

Helpful Report

Posted 4 years ago

Thank you for your custom we are pleased to hear you found the meat to be very and tasted great. I will be sure to pass on your feedback to our executive team regarding the smaller packs for freezing. Regards Rachel Customer Care Team

Posted 4 years ago

“Ever keen to find a good steak, and enthused with reading of the grass fed stock, i treated myself and my son. However i was actually a little disappointed with my Aberdeen Angus rump steaks. At present i will only buy my steak from one source - a smaller supermarket, but always want to find a nicer example. I looked forward to my purchase. Packaging and postage was superb. Unfortunately we both thought the steak was only on a par with our normal supply.”

Helpful Report

Posted 4 years ago

Thank you for purchasing from Farmison & Co, I am sorry to hear the Aberdeen Angus you received left you feeling a little disappointed. If you have not already done so could I encourage you to contact our customer care team on 01765 824050 to discuss and resolve this matter for you. Regards Rachel Customer Care team

Posted 4 years ago

“Very fatty bacon not to our taste”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the Bacon in your order very fatty. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel, Customer Care

Posted 4 years ago

“I ordered 4 fillet steaks, which were OK, however one was very fatty and all were very small. I’ve ordered previously a from them before and the steaks were excellent, but not this time unfortunately and I won’t be ordering again!”

Helpful Report

Posted 4 years ago

Thank you for your review, I am so sorry you found one of your steaks to be very fatty and are disappointed by the size of the steaks. I would love to be able to rectify this for you, if you could contact our customer care team either via email to care@farmison.com or telephone 01765 824050 to discuss. Regards Rachel Customer care team

Posted 4 years ago

“I have bought meat from Farmison & Co several times over the last couple of years and have very much enjoyed the flavour and quality of all the meat. However, I have been disappointed recently that all the burgers/sliders have onion powder added to the recipe recently. I have tried to discuss this with customer services but unfortunately this was not followed up. As my family members are allergic to onion, this means that we cannot buy/eat any of your burgers now. I am also looking forward to the reintroduction of bake at home pies, which would be perfect for summer picnics.”

Helpful Report

Posted 4 years ago

“Excellent delivery service shame about the steak i tried almost tasteless”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the steak in you order tasteless. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel, Customer Care

Posted 4 years ago

“Delivery was good. Was disappointed with short ribs. Slow cooked but very little good quality meat. Will not be buying that and would not recommend. I look forward to trying the cote de beouf to conclude on my first order. I hope that it will live up to Waitrose quality.”

Helpful Report

Posted 4 years ago

I am so sorry you have been left feeling disappointed with the short ribs in your order, this is not the standard we strive to deliver to our customers. We would love to be able to rectify this for you and restore your faith in the product. We would also like to hear if you enjoyed the Cote de Beouf which you have yet to try. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel, Customer Care

Posted 4 years ago

“Beef Short ribs and Beef stewing steak very tasty, excellent. Lamb chops quite bland. Pork Rib was disappointing 4 thin shoulder steaks not what I expecting from the description.”

Helpful Report

Posted 4 years ago

Our sincere apologies that you found the pork ribs in your order disappointing. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Rachel, Customer Care

Posted 4 years ago

“Pretty good meat but highly overpriced. Gonna support my local butchers some more.”

Helpful Report

Posted 4 years ago

“Sausages had too much taste of herbs although cooked nicely. Haven't tasted the chops or steak yet but I feel gthe meat is a dark colour.”

Helpful Report

Posted 4 years ago

I am sorry to hear you did not enjoy the sausages you purchased and found them to taste too much of herbs. We would love to be able to rectify this and also hear your thoughts on the chops and steaks you ordered. Please could you contact our Customer Care Team on 01765 824050 to discuss? Regards Rachel Customer care team

Posted 4 years ago

“Good meat but very expensive for the price. I can get cheaper, organic And as good from my butcher in London”

Helpful Report

Posted 4 years ago

Thank you for your custom and taking the time to leave us a review, we really appreciate it. When we do the sums and price our produce up, we want you to enjoy better meat, and this shouldn't break the bank. We also pass on a fair price to our farmers, that not only covers the sleepless nights, sore feet, and the stress of lambing and calving, but rewards the pride our farmers feel in the crafting of better meat. Regards Rachel Customer care

Posted 4 years ago

“First purchase and very disappointed, lamb steaks were so tough and pork chops came 2.5 inches thick and cut very uneven”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, we are very sorry to hear you have been disappointed with your lamb steaks and pork chops. For us to be able to rectify this if you have not already done so could you make contact with our customer care team on 01765 824 050, who would love to be able to assist you and resolve the issue. Regards Rachel Customer Care Team.

Posted 4 years ago

Farmison & Co is rated 4.8 based on 30,298 reviews