Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product Fast delivery”

Helpful Report

Posted 8 years ago

“Very pleased with my geraniums and ivy look lovely in my window box.”

Evergreen Direct 5 star review on 21st April 2017

Helpful Report

Posted 8 years ago

“You sent out a Deluxe box ball/shrub to replace a dead one at the front of a property the day before a valuation. It arrived the very next day and looks convincing. Thank you for all your efforts and a great product.”

Helpful Report

Posted 8 years ago

“The window box I ordered is wonderful. The cyclamen flowers are just huge and vibrant and the entire display looks beautiful. Just hope the colours will last and not fade too soon.”

Helpful Report

Posted 8 years ago

“They do not look as good as on the pictures and look very false”

Helpful Report

Posted 8 years ago

Hi Pamela, We appreciate you taking the time out to give us feedback. I am sorry you are not happy with the products you have received. To our credit and our determent we are not particularly clever on Photoshop so any images we display on our website have not been manipulated in anyway. I appreciate it is not always easy to see exactly what a product is like on screen which is why we do have a full returns policy should you not be 100% happy. If you would like to return simply send back to us and we will immediately credit the card you made payment on. If you require any assistance with this then simply give us a call on 01751 417776. Kind Regards, Georgina

Posted 8 years ago

“Having looked online and read reviews I decided to order yellow pansy hanging basket. The basket arrived quickly, and was extremely well packaged. The basket itself is of excellent quality and the pansies and ivy look very realistic. I am very happy with both the service and product.”

Helpful Report

Posted 8 years ago

“Ordering was easy and delivery was very swift. A lot of the plants look so real you have to touch them to realise they are artificial. Very pleased with my purchases.”

Helpful Report

Posted 8 years ago

“OK for an artificial Pansy basket but think maybe the Geraniums might have been a better choice.”

Helpful Report

Posted 8 years ago

Good Morning, Thank you for taking the time to feedback. If you would like to make an exchange for the geranium hanging basket this is no problem. If you give us a call on 01751417776 we can arrange this for you. Kind Regards, Evergreen

Posted 8 years ago

“The tree looks good! I was told there was no chance it would be delivered for Easter and lo and behold it arrived on the Thursday before Good Friday!”

Helpful Report

Posted 8 years ago

“Good quality product”

Helpful Report

Posted 8 years ago

“They look real in large pots in my garden”

Helpful Report

Posted 8 years ago

“Trees look very real and good quality. Arrived ahead of stated time very pleased”

Helpful Report

Posted 8 years ago

“I was a little apprehensive when ordering the artificial Podocarous tree, however my fears were unfounded, remarkably realistic, I was so impressed I've just ordered a Buxus Spiral tree for another spot on my decking. Customer service and delivery arrangements were first class. Only problem...I have some very jealous neighbours.”

Helpful Report

Posted 8 years ago

“We designed the bars received and they worked for the purpose .”

Helpful Report

Posted 8 years ago

“Very helpfull from start to finish, received the order quickly happy with the flower trough looks good and realistic.”

Helpful Report

Posted 8 years ago

“Arrived quickly, look fantastic and very realistic and quite easy to hang.”

Helpful Report

Posted 8 years ago

“Bought some small grasses to add to a a pond area, they worked very well in with the real plants. Very pleased and will buy again.”

Evergreen Direct 5 star review on 14th April 2017

Helpful Report

Posted 8 years ago

“I purchased a cyclamen and a yellow pansy and they really looked good, ideal for my disabled Mother who cannot get out in the garden to water her pots.”

Helpful Report

Posted 8 years ago

“We could not be more pleased with the 6 Buxus shrubs. They look so real plus and also the price was excellent.”

Evergreen Direct 5 star review on 13th April 2017

Helpful Report

Posted 8 years ago

“Bought fake plants excellent as not sure if quality as not done before. Very pleased as described. 😀”

Helpful Report

Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews