Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product,delivered promptly and packaged perfectly.It took a few tries to get the tree leaves to position in a realistic way like a natural tree but once done correctly it looks so amazing like a natural ones,I've bought before but couldn't keep them alive.”

Evergreen Direct 5 star review on 31st March 2017

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Posted 8 years ago

“delivery good and they certainly brighten up the front of the house, bit disappointed that there were no wires to hang the balls up but we rectified that ourselves.”

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Posted 8 years ago

“Excellent very pleased with my trees”

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Posted 8 years ago

“The plant was great (a Boston fern), but I was disappointed by the taupe pot. It was made of a light plastic and was much higher than I thought it might be. I thought it might look more like a terracotta style pot. I tossed it, which was a waste. My disappointment might have been my own fault for not reading up properly on the details beforehand!”

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Posted 8 years ago

“Good service immediate personal responses not automated. Quick, Delivery on time . Easy would use again.”

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Posted 8 years ago

“I am more than pleased with the tree except it has a horrible musty smell which I hope will go in time.”

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Posted 8 years ago

“excellent service - excellent product”

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Posted 8 years ago

“I bought an artificial bamboo tree from evergreen recently and I am absolutely delighted with the authenticity .The tree has added a new dimension to my lounge and I can not imagine my lounge without it now.”

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Posted 8 years ago

“If you want really realistic foliage about the house then frankly you may as well buy real plants – if you want low or even no maintenance alternatives that, without the closest inspection, look entirely 'real' and gives exactly the same effect to a room then I've seen no better than the products on offer from this retailer. Superb attention to detail including little brown, dead bits and new buds makes them all the more convincing. At the end of the day the reason for plants in a room is to provide a 'look' or an 'effect' like mood lighting and these plants, quite simply, achieve that and I'm very happy with the twelve items I've purchased from this company. Fast delivery too and I've seen artificial plants in local shops at twice the price but at a fraction of the quality from Evergreen Trees & Shrubs.”

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Posted 8 years ago

“I am thrilled with my buxus bushes. They look fantastic, very real. I will be buying something else very soon.”

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Posted 8 years ago

“Lovely no maintenance evergreen hedging. Looks good, easy to fit, dense so unable to see through it. Arrived very quickly.”

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Posted 8 years ago

“The plant is very realistic and is perfect for my conservatory. Really pleased.”

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Posted 8 years ago

“I'm pleasantly surprised with the ivy that I purchased. I bought it as relatively inexpensive test to check the quality and it's not bad! It's now happily draped around a large vase on my sideboard, and I would be happy buy other faux foliage from here again. Thanks! :D”

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Posted 8 years ago

“Thought i should write and let you know about my Evergreen experience....delightful is all I can say! I ordered a bespoke tea leaf hedge to slot into my planter trough that I already had. The lady on the telephone was very thorough with regard the measurements I needed to give her and subsequently the hedge is a perfect fit in my trough. I did as she suggested and secured it using expanding foam and this worked a treat and it was easy to do. I am a really happy customer and would certainly recommend Evergreen and by the way, it is good to talk to a real person who is knowledgeable about her product.”

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Posted 8 years ago

“Great price. Next day delivery. Good quality.”

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Posted 8 years ago

“Looks very realistic. So pleased with it i bought another one”

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Posted 8 years ago

“I love my new plant! It was delivered to me within 24 hours of ordering, is exactly as described, beautiful quality and I'm delighted! As it was at the cheaper end of the range, I wasn't expecting perfection, but it's very realistic and pretty. The little base pot it comes in is nicely weighted so the plant stands up perfectly and the branches can be moved and positioned to make it look natural. Thank you for a wonderful product and service!”

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Posted 8 years ago

“Excellent service and patient information. The Artificial Forest Fern Green Wall Foliage I requested was sent to me as soon as I payed. I've been so satisfied with the product that I will purchase two more.”

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Posted 8 years ago

“I've never purchased an artificial plant before but did so because I have a toddler and he pulls the leaves off things plus a newborn in the way so won't have much time for gardening. I did a lot of research and while Evergreen Trees and Shrubs seemed a bit pricey I thought it would be worth it for decent quality - I really didn't want anything looking too obviously fake. Unfortunately that is what I got however. I bought the outdoor potted grass plant - the grass is clearly plastic and so shiny that it catches the sun. Can't think if any real plants or grass that do that to such an extent. I've not returned it because at 36 weeks pregnant it's too heavy and I don't have time but I'm disappointed and won't be purchasing again.”

Evergreen Direct 2 star review on 21st March 2017

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Posted 8 years ago

“Excellent service; delivered when requested and smoothly done. Actual products are very good quality and easy to move/set up.”

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Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews