Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,062 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 12th September 2026

Valerie Hamilton

Kerry Maddocks

Evergreen Direct 5 star review on 6th September 2026

Lynn Smith Mrs

1220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the products received. We opted for Artificial trees, although you would know this as they look just as nature intended.”

Helpful Report

Posted 9 years ago

“Excellent service and beautiful buxus ball trees.I have bought 3 and would recommend.”

Helpful Report

Posted 9 years ago

“We ordered the Real touch Bamboo tree, the flat leaf mango tree and the contorted French Ficus tree all planted in the charcoal cubico planters. They look great! I had expected the flat leaf mango to be taller and a little fuller than it was in reality but it still looks good in situ. My favourite is the Ficus tree which looks really impressive. Word of warning, when you receive the top stones/glue mix with your order (if you ordered a ready planted tree) don't fill it up to the top of the planter!! I made this mistake on the first one as there were no instructions with the stones package! however the next delivery had instructions on the front when it arrived saying don't fill it up to the top!! it definitely looks much better if it's not filled to the top!! Really pleased with the purchases and would definitely recommend them! in addition whenever I had a query Jenny was great at getting back to me quickly, answering my questions and sorting out delivery issues. I will be ordering again in the future i'm sure!”

Evergreen Direct 4 star review on 2nd April 2017

Helpful Report

Posted 9 years ago

“Bit disappointed, smaller than I anticipated, and doesn't look real.”

Helpful Report

Posted 9 years ago

Hi Kate, Thank you for taking the time to leave us feedback. I am sorry you are disappointed in the size of the mountain palm, to avoid this disappointment we do have all measurements of the product listing in the product description so I apologies if you missed this before purchasing the palm. If you would like to return the plant or exchange it for something larger we can certainly arrange this for you, to do this give us a call on 01751417776. Kind Regards, Evergreen

Posted 9 years ago

“Love my buxus hedge. Bought as a wind break along my garden and it's excellent”

Helpful Report

Posted 9 years ago

“Brilliant product,delivered promptly and packaged perfectly.It took a few tries to get the tree leaves to position in a realistic way like a natural tree but once done correctly it looks so amazing like a natural ones,I've bought before but couldn't keep them alive.”

Evergreen Direct 5 star review on 31st March 2017

Helpful Report

Posted 9 years ago

“delivery good and they certainly brighten up the front of the house, bit disappointed that there were no wires to hang the balls up but we rectified that ourselves.”

Helpful Report

Posted 9 years ago

“Excellent very pleased with my trees”

Helpful Report

Posted 9 years ago

“The plant was great (a Boston fern), but I was disappointed by the taupe pot. It was made of a light plastic and was much higher than I thought it might be. I thought it might look more like a terracotta style pot. I tossed it, which was a waste. My disappointment might have been my own fault for not reading up properly on the details beforehand!”

Helpful Report

Posted 9 years ago

“Good service immediate personal responses not automated. Quick, Delivery on time . Easy would use again.”

Helpful Report

Posted 9 years ago

“I am more than pleased with the tree except it has a horrible musty smell which I hope will go in time.”

Helpful Report

Posted 9 years ago

“excellent service - excellent product”

Helpful Report

Posted 9 years ago

“I bought an artificial bamboo tree from evergreen recently and I am absolutely delighted with the authenticity .The tree has added a new dimension to my lounge and I can not imagine my lounge without it now.”

Helpful Report

Posted 9 years ago

“If you want really realistic foliage about the house then frankly you may as well buy real plants – if you want low or even no maintenance alternatives that, without the closest inspection, look entirely 'real' and gives exactly the same effect to a room then I've seen no better than the products on offer from this retailer. Superb attention to detail including little brown, dead bits and new buds makes them all the more convincing. At the end of the day the reason for plants in a room is to provide a 'look' or an 'effect' like mood lighting and these plants, quite simply, achieve that and I'm very happy with the twelve items I've purchased from this company. Fast delivery too and I've seen artificial plants in local shops at twice the price but at a fraction of the quality from Evergreen Trees & Shrubs.”

Helpful Report

Posted 9 years ago

“I am thrilled with my buxus bushes. They look fantastic, very real. I will be buying something else very soon.”

Helpful Report

Posted 9 years ago

“Lovely no maintenance evergreen hedging. Looks good, easy to fit, dense so unable to see through it. Arrived very quickly.”

Helpful Report

Posted 9 years ago

“The plant is very realistic and is perfect for my conservatory. Really pleased.”

Helpful Report

Posted 9 years ago

“I'm pleasantly surprised with the ivy that I purchased. I bought it as relatively inexpensive test to check the quality and it's not bad! It's now happily draped around a large vase on my sideboard, and I would be happy buy other faux foliage from here again. Thanks! :D”

Helpful Report

Posted 9 years ago

“Thought i should write and let you know about my Evergreen experience....delightful is all I can say! I ordered a bespoke tea leaf hedge to slot into my planter trough that I already had. The lady on the telephone was very thorough with regard the measurements I needed to give her and subsequently the hedge is a perfect fit in my trough. I did as she suggested and secured it using expanding foam and this worked a treat and it was easy to do. I am a really happy customer and would certainly recommend Evergreen and by the way, it is good to talk to a real person who is knowledgeable about her product.”

Helpful Report

Posted 9 years ago

“Great price. Next day delivery. Good quality.”

Helpful Report

Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,062 reviews