Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given five stars but we ordered a special sized hedge and when it was put in position it was obvious it was not as tall as we had asked for. I left a message as it was the weekend and my call was promptly answered on the Monday . There was absolutely no quibble about replacing the hedge and the brilliant thing was it was ready the next day and we could keep the shorter hedge as well. What fantastic cusustomer service!”

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Posted 8 years ago

“Excellent service...prompt delivery, great product. Will definitely order more!”

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Posted 8 years ago

“Products look real and keep there colour and service is first class staff very helpful and know all about there products .”

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Posted 8 years ago

“I was very pleased with it stands on my deckng”

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Posted 8 years ago

“Very fast efficient service, the plants were of good quality and reasonably priced - thank you!!”

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Posted 8 years ago

“Product is fantastic quality, far better than what I was expecting! Amazing value for money and very quick delivery. Would recommend. Thank you very much!”

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Posted 8 years ago

“Looks very real including the stems.”

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Posted 8 years ago

“Speedy delivery and a product as described. Excellent.”

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Posted 8 years ago

“The palm is lovely - the delivery prices need reviewing, a little punchy.”

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Posted 8 years ago

“Excellent plants and extremely efficient delivery.”

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Posted 8 years ago

“ordered 6 Boston ferns most realistic and more than happy with product and service. Thankyou”

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Posted 8 years ago

“Absaloutely beautiful it looks so unbelievably real, I wouldn't buy artificial plants/trees from anyone else, & reasonably priced to.”

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Posted 8 years ago

“Absolutely amazing even though costly and with a few climbers up the panels it blends in excellent. highly recommend people who have ivy on walls to eliminate the hardwork of keeping it tidy especially when getting OLDER. A little dissappointed after spending £900 I had to pay a £10 delivery cost because I just needed alittle more, however i thought it would be good will but not to be. Still recomnend but make sure you don't run out like us.”

Evergreen Direct 5 star review on 4th April 2017

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Posted 8 years ago

“Very quick delivery. Happy with quality of plants.”

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Posted 8 years ago

“Provided good advice, great range of products, flexible and accomodating service”

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Posted 8 years ago

“Really pleased with the products received. We opted for Artificial trees, although you would know this as they look just as nature intended.”

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Posted 8 years ago

“Excellent service and beautiful buxus ball trees.I have bought 3 and would recommend.”

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Posted 8 years ago

“We ordered the Real touch Bamboo tree, the flat leaf mango tree and the contorted French Ficus tree all planted in the charcoal cubico planters. They look great! I had expected the flat leaf mango to be taller and a little fuller than it was in reality but it still looks good in situ. My favourite is the Ficus tree which looks really impressive. Word of warning, when you receive the top stones/glue mix with your order (if you ordered a ready planted tree) don't fill it up to the top of the planter!! I made this mistake on the first one as there were no instructions with the stones package! however the next delivery had instructions on the front when it arrived saying don't fill it up to the top!! it definitely looks much better if it's not filled to the top!! Really pleased with the purchases and would definitely recommend them! in addition whenever I had a query Jenny was great at getting back to me quickly, answering my questions and sorting out delivery issues. I will be ordering again in the future i'm sure!”

Evergreen Direct 4 star review on 2nd April 2017

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Posted 8 years ago

“Bit disappointed, smaller than I anticipated, and doesn't look real.”

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Posted 8 years ago

Hi Kate, Thank you for taking the time to leave us feedback. I am sorry you are disappointed in the size of the mountain palm, to avoid this disappointment we do have all measurements of the product listing in the product description so I apologies if you missed this before purchasing the palm. If you would like to return the plant or exchange it for something larger we can certainly arrange this for you, to do this give us a call on 01751417776. Kind Regards, Evergreen

Posted 8 years ago

“Love my buxus hedge. Bought as a wind break along my garden and it's excellent”

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Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews