Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered one day and delivered by lunchtime the following day. Spoke to one of the telephone operatives who was really helpful. The artificial Kentia Palm was as expected and difficult to tell from a real specimen until right up close. Already enhanced the look of my conservatory.”

Helpful Report

Posted 8 years ago

“Good products received promptly. Two orders placed within days and received next day. Very impressed with products too”

Helpful Report

Posted 8 years ago

“Excellent service from qualified informative staff , who went out of their way to find the best plants for the job .”

Helpful Report

Posted 8 years ago

“Very pleased with quality of trees and happy with delivery quick and informative”

Helpful Report

Posted 8 years ago

“As promised and prompt delivery”

Helpful Report

Posted 8 years ago

“I was so pleased with my first order of items, I ordered a second. Plants look very realistic and are of excellent quality. Brilliant service as well!”

Helpful Report

Posted 8 years ago

“Great customer service and a very lovely bush. Just be aware that if it's a large item it will probably only be delivered to the curb side. Other than that...Beautiful! xXx”

Helpful Report

Posted 8 years ago

“Very Happy customer. Fast delivery. Outdoor plants is quality & looks real!! will certainly purchase more once I am happy with their condition few weeks/months down the line. Thank You.”

Helpful Report

Posted 8 years ago

“Deluxe Boxwood hedging arrived safe, looks great and thanks for the cable ties! All the best!”

Helpful Report

Posted 8 years ago

“Absolutely love my hanging baskets, best artificial ones I have ever seen”

Helpful Report

Posted 8 years ago

“Really disappointed with cyclamen plants”

Helpful Report

Posted 8 years ago

I am sorry to hear you are not happy with the Cyclamen plant you ordered from us. Plants are similar to clothing due to them being made of a silk material, when packaged they do crease a little and need time to hang for the plant to resume to their natural shape (this usually takes a few days) this really transforms the plant. We do have lots of close up images of the Cyclamen plant on our website but I understand that is is not always easy to appreciate exactly what a product is like when viewing on a screen. If you would like to return the Cyclamen plant back we will immediately credit the card you made payment on. Kind Regards, Evergreen

Posted 8 years ago

“Beautifull”

Helpful Report

Posted 8 years ago

“Palm very realistic and as advertised. Delivery was excellent.”

Helpful Report

Posted 8 years ago

“GREAT PRODUCTS SUPERB SERVICE”

Helpful Report

Posted 8 years ago

“Well packaged and very good quality products.”

Helpful Report

Posted 8 years ago

“Next day delivery well packed nice product would use again”

Helpful Report

Posted 8 years ago

“Amazing Thankyou so much .Stunning and very fast delivery”

Helpful Report

Posted 8 years ago

“Speed of delivery was 1st class and quality of the plant”

Helpful Report

Posted 8 years ago

“Excellent service with fast delivery and easy to use. Our artificial wall looks great!”

Helpful Report

Posted 8 years ago

“Very fast delivery and good quality, realistic fern. Very pleased”

Evergreen Direct 5 star review on 28th April 2017

Helpful Report

Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews