Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,051 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 20th July 2025

1148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering from evergreen for the last few years and the quality of the products and speed of delivery are both excellent.,. As I am no Alan titchmarsh a few artificial plants and flowers scattered around my garden look wonderful. Thanks evergreen ????????????”

Helpful Report

Posted 8 years ago

“Very realistic, the planter we ordered was great quality too. Especially like the fact the plant arrives with everything needed to set it up so it looks professionally finished. Fast delivery too. Very happy.”

Helpful Report

Posted 8 years ago

“Very good value, prompt delivery.”

Helpful Report

Posted 8 years ago

“We visited evergreen, and have to say it is not an easy place to get to. Nevertheless when we arrived the people were very friendly and helpful; we bought two artificial palms and were very pleased with the quality and looks of both. The price was reasonable and as expected for this high quality. Both have potted up beautifully and have added a touch of class to our conservatory and landing. Many thanks and I am sure we will return the next time we are looking for artificial plants.”

Helpful Report

Posted 8 years ago

“Super friendly service, accompanied by very prompt postal delivery. WELL DONE !”

Helpful Report

Posted 8 years ago

“Very happy with the maple plant..it looks very realistic..thank you!”

Helpful Report

Posted 8 years ago

“WAS A BIT WARY AS TO HOW PLANTS WOULD LOOK BUT WAS NOT DISSAPOINTED WHEN THEY ARRIVED ONE BOX WAS A BIT BASHED AND TORN BUT WHEN OPENED WAS OKAY AS I HAD OPTED FOR PLANTED SERVICE YOU WERE ISSUED WITH PEBBLE GRIT DID NOT KNOW IF YOU WERE TO REMOVE CARDBOARD AROUND BASE OF PLANT OR LEAVE ON AS NO INSTRUCTIONS I OPTED TO LEAVE IN PLACE AND FILLED IN WITH PEBBLE MIXTURE WHICH HARDENED UP ALL LOOKS GREAT THINKING OF GETTING MORE WILL SEE HOW THEY FAIR IN FROST AND SNOW AS WELL AS SUN”

Helpful Report

Posted 8 years ago

“Plants look nothing like they do in the photos; they look too fake.”

Helpful Report

Posted 8 years ago

“I ordered a Holland Ivy, which was lovely, unfortunately I had to return it as it was far to large for my requirements. Returning it was no problem and I was given a full refund extremely quickly. I would have no qualms re-ordering in the future but would check the size more thoroughly next time.”

Helpful Report

Posted 8 years ago

“Excellent service and next day delivery. We ordered outdoor trees for our new decking area. They look beautiful with fairy lights on them. Extremely realistic and very good value. Will be ordering more very soon”

Helpful Report

Posted 8 years ago

“I have received my plant very quickly, the next day after ordering. I love it and I will recommend anyone that wants to purchase from this site.”

Helpful Report

Posted 8 years ago

“Fast efficient service and fantastic product”

Helpful Report

Posted 8 years ago

“Nice friendly service. Great product, very realistic. Good packaging. What more could you ask for? Brilliant!!”

Helpful Report

Posted 8 years ago

“An excellent service on the phone. The lady whom I spoke to understood exactly what I wanted and gave me good advice. Delivery was quick (though more expensive than I am used to). The quality of the artificial plants seems good, and they are attractive. I am slightly disappointed by the shiny finish of the plastic, which detracts somewhat from the natural look of the plants, but as they are for outdoors I understand they cannot be as realistic as the indoor type made from fabric.”

Helpful Report

Posted 8 years ago

“Your help and professionalism was crucial and excellent with the order I placed for my new bar in The Azores - Raiz Bar , thank you! The bar is working since 4 months, and the reviews are great, already show up on tv, magazines...There's a real good buzz and the plants helps with all of that. Wish you the best! Gabriel”

Helpful Report

Posted 8 years ago

“Extremely helpful with the ordering process. Delivery very quick. Would recommend this company, and will use it again myself.”

Helpful Report

Posted 8 years ago

“Excellent the look and quality is outstanding will purchase again.”

Helpful Report

Posted 8 years ago

Evergreen Direct 5 star review on 14th November 2016

Helpful Report

Posted 8 years ago

“Purchased 4 items from Evergreen. Wow. The quality is amazing and the packaging it arrived in ensured no damages. Thank you.”

Helpful Report

Posted 8 years ago

“My purchase was easy to make and I am pleased with the artificial Buxus shrub I bought as a present. It arrived quickly and intact. Overall very pleased and would recommend Evergreen direct.”

Helpful Report

Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,051 reviews