Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and polite staff (I spoke to two girls) who made me feel like a very valued customer even though I was only spending £35 and I love the plants, particlularly the Croton plant. Thankyou”

Helpful Report

Posted 9 years ago

“It looks like a real palm, I'm impressed.”

Helpful Report

Posted 9 years ago

“Very pleased with our palm tree! Looks fantastic.”

Helpful Report

Posted 9 years ago

“I ordered a beech tree and am absolutely delighted with it. The workmanship and colours are wonderful. Customer service is excellent. This is the second item I have ordered from Evergreen and I wouldn't hesitate to use them again.”

Helpful Report

Posted 9 years ago

“I always feel a little anxious when ordering on line but any fears were allayed when I found it extremely straightforward to speak to a real person to confirm something. The topiary balls arrived in perfect condition and now sit in a pair of old urns, looking amazingly authentic . I will have no fears ordering in the future.”

Evergreen Direct 5 star review on 19th October 2016

Helpful Report

Posted 9 years ago

“The U V trees and IVY just make the finishing touches to our recently competed external steel balcony . Great product and good value . Kind Regards Stuart.”

Helpful Report

Posted 9 years ago

“2 very attractive large hanging baskets which I am very pleased with. They look very real and arrived quickly. Not expensive when I consider the months of pleasure I will get from seeing them at the front of my house”

Helpful Report

Posted 9 years ago

“Website was easy to use, very quick delivery and well packed, and the items are good quality.”

Helpful Report

Posted 9 years ago

“Pleased with the bushes although they had moved around in the boxes and one had come off its base and had lost some leaves. I managed to put it back together and filled the gaps with the leaves that had come out. They look pretty realistic though and I'm pleased with the overall look.”

Helpful Report

Posted 9 years ago

“Highly delighted with the product,which arrived very quick and very securely packaged would recommend.”

Helpful Report

Posted 9 years ago

“Excellent Products! Excellent Quality!....Love, Love, Love....”

Helpful Report

Posted 9 years ago

“Thank you for our order of 3 different sized Topiary Balls. The delivery was quick and we were really pleased with them. They look amazing in the tall planters. We wouldn't hesitate to use Evergreen again.”

Helpful Report

Posted 9 years ago

“I am delighted with the plants I ordered. They are of a very high standard , good quality and about as realistic as you could wish for. The service I received was excellent and the staff were extremely helpful. I would definitely recommend this company. Ann , East Sussex.”

Helpful Report

Posted 9 years ago

“Bought pansies and ivy to go in tubs with artificial conifers, look stunning and cannot fault the quality. Would recommend and definitely buy from this company again.”

Evergreen Direct 5 star review on 13th October 2016

Helpful Report

Posted 9 years ago

“Very happy with purchases of a tree and two large hanging baskets they look so authentic and look amazing... thank you. Carol”

Helpful Report

Posted 9 years ago

“Quick delivery and in a safe box too they do look very real”

Helpful Report

Posted 9 years ago

“Easily the most realistic ivy plants I've seen! I'll be buying more!!!”

Helpful Report

Posted 9 years ago

“I am very happy with the product and also the delivery of the merchandise very fast.. Thank you very much, and for sure I will use your products when i need it. Maria”

Helpful Report

Posted 9 years ago

“Nice hanging baskets and looks very natural”

Helpful Report

Posted 9 years ago

“Web site easy to use. Very helpful staff Efficient delivery Excellent product”

Helpful Report

Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews