Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering easy, product well made, turned up in time, very happy.”

Helpful Report

Posted 8 years ago

“The quality of the product that I bought was excellent and it looks fantastic. Lots of friends have commented on how good it looks and how realistic the hedging is. It is very well made and so far survived some very high winds we have had. I would certainly recommend the hedging and it is much more reasonably priced than a lot of the artificial hedging that is available through other suppliers.”

Evergreen Direct 5 star review on 6th June 2017

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Posted 8 years ago

“Excellent product and excellent service.”

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Posted 8 years ago

“The hedge arrived in good condition and was very realistic in appearance which was pleasing. However I was disappointed in that (i) the top was rounded when I had expected it to be flat (ii) it was not as high as I had planned. I experienced difficulty ordering by phone as the lady taking the order did not have detailed knowledge of how the hedge was constructed and the effect of foliage depth would have on overall result - probably only critical when an exact measurement is required. In the end I gave measurements ignoring foliage. I had second thoughts about my depth measurement and e-mailed a request for a change. This was agreed by return e-mail but on the e-mail notifying despatch the original depth was quoted. Somehow this resulted in the hedge actually having the depth I wanted!!! The height was less than I wanted because the 25cm I quoted was used to form the height and half the depth because of the rounding. However I have overcome this by raising the hedge on blocks which do not show and overalI am pleased with the result. It would be much easier were it possible to order bespoke hedges on line guided by clear diagrams showing how the hedge is constructed and what measurements are needed. Perhaps this is covered by the video referred to on your DIY page but which appears to be missing!”

Helpful Report

Posted 8 years ago

“Your service & products were excellent the same cannot be said of your carrier, ignored all instructions.”

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Posted 8 years ago

“Excellent hanging baskets large and very life like even the bees have a wee sniff :)”

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Posted 8 years ago

“Absolutely perfect. The hanging baskets look a real treat and the Maple wall just sets off a private corner in the garden. Would definitely order from this company again”

Evergreen Direct 5 star review on 31st May 2017

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Posted 8 years ago

“Excellent service, products and pricing! would definitely recommend and use again.”

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Posted 8 years ago

“Trawled the Internet and garden centres for 2 trees for either side of my front door. Wanted real trees as soon fake plants look terrible. Took a chance and ordered these and they are brilliant...no one can believe they aren't real .”

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Posted 8 years ago

“Arrived promptly As described Looks lovely at our front door”

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Posted 8 years ago

“Look very realistic and arrived very quickly”

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Posted 8 years ago

“The red geranium looks lovely in a pot in my front garden (there are some real ones in another pot!). The only thing that makes it not "perfect" is that the leaves are a bit shiny. But I am very pleased, and intend to buy 2 more!”

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Posted 8 years ago

“All the plants I purchased looked realistic and I am very pleased with them.”

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Posted 8 years ago

“They arrived on time & the quality was good.”

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Posted 8 years ago

“I placed my order on Tuesday and received delivery on Thursday, very good service indeed.”

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Posted 8 years ago

“Excellent product delivered safely and to time, beautiful trees many thanks”

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Posted 8 years ago

“My order arrived quickly and the plants looked real.”

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Posted 8 years ago

“Very impressed with customer service”

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Posted 8 years ago

“PRODUCT LOOKS REALLY NICE... WILL BE BACK WHEN I CAN AFFORD ANOTHER PLANT AND POT!”

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Posted 8 years ago

“we are delighted with the quality of your products and the price. wonderful.”

Helpful Report

Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews