Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process was good and the delivery was well packaged and delivered as per required. The quality of our planters was superb and just what we wanted to finish our terrace.”

Helpful Report

Posted 7 years ago

“Evergreen Trees and Shrubs were very quick to respond to customer service enquiries, very friendly and helpful staff and products look perfect! Thanks!”

Helpful Report

Posted 7 years ago

“Very nice product almost look like real plants .would recommend”

Helpful Report

Posted 7 years ago

“Absolutely love my plants! They were perfect to fill a window box, I am very pleased with the result. The team at Evergreen was super helpful via email to suggest the right solution and delivery was prompt and on the agreed date. 5/5 service!”

Helpful Report

Posted 7 years ago

“Fast delivery”

Helpful Report

Posted 7 years ago

“Great lookin trees but palms look abit cheap & fake! Also delivery charge is too high”

Evergreen Direct 3 star review on 28th May 2018

Helpful Report

Posted 7 years ago

“Got 3 beautiful extra large artificial hanging baskets that most customers couldn’t tell they were artificial. And those that know there plants are amazed how good they look. I’m not surprised that they sell out as quick as they do. I will be buying at least 6 more. Once ordered they arrived within a couple of days as promised and the link to the courier delivery time was on point to the minute. So I didn’t have to wait around for them. Great customer service. Thank you.”

Evergreen Direct 5 star review on 25th May 2018

Helpful Report

Posted 7 years ago

“Very realistic ,colour fantastic ,customer service helpful, delivery fast this is my second order not disappointed would recommend”

Helpful Report

Posted 7 years ago

“AMAZING QUALITY!!!!! Absolutely Love 'EVERGREEN' Recently purchased a tree, & have had SO many compliments it enhances my other plants from Evergreen.....LOVE LOVE LOVE... 5***** PERFECTION!.”

Helpful Report

Posted 7 years ago

“Beautiful. Item . Thank you Croton plant”

Helpful Report

Posted 7 years ago

“Delivery driver never rang bell or knocked.....just put card through door and drove off. Had to wait anither 24hrs”

Helpful Report

Posted 7 years ago

“Excellent service. Extremely quick. Kept me informed all the time. Artificial trees are of excellent quality. Thank you”

Helpful Report

Posted 7 years ago

“I am very pleased with the tea leaf hedge panels I ordered. They look really good.”

Helpful Report

Posted 7 years ago

“By providing my plants via the Royal Mail to the Outer Hebrides at a reasonable delivery charge - brilliant.”

Helpful Report

Posted 7 years ago

“Customer services were prompt in response to my queries (product was initially out of stock). The order arrived promptly and in good condition. Very pleased with how it looks.”

Helpful Report

Posted 7 years ago

“Good service and good producs”

Helpful Report

Posted 7 years ago

“Excellent products”

Helpful Report

Posted 7 years ago

“Quality product and very speedy delivery, very pleased.”

Helpful Report

Posted 7 years ago

“they are so true to the real things”

Helpful Report

Posted 7 years ago

“Quick delivery ordered a 5 foot bay tree to put outside it looks so real very happy”

Evergreen Direct 5 star review on 15th May 2018

Helpful Report

Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews