Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quality of product. Swift turnaround. Very happy to recommend”

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Posted 7 years ago

“Arrived on time and they look great, could not be more happy. Thank you.”

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Posted 7 years ago

“Good customer service Quality of trees is amazing Thanks”

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Posted 7 years ago

“I am very happy with the ordered 4ft Ficus tree it’s lush and bushy and looks very realistic. Some of the branches were loose but ok if pressed firmly back into the wooden stem. The plastic pot it comes is slightly oblong and as it’s cemented in for stability and as you can’t take the pot off it's difficult to find a round pot of my choice without it looking odd so have kept to the plastic pot. Apart from that it’s a great product well worth the money and would definitely recommend.”

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Posted 7 years ago

“Good customer communications. Friendly, professional advice given over the telephone. Delivery on time. Hedging looks realistic and is easy to install.”

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Posted 7 years ago

“Good quality, very life like. Service was very very good. Would recommend to anyone.”

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Posted 7 years ago

“Prompt delivery and looks really authentic in its setting”

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Posted 7 years ago

“Great purchase, makes our office a lot brighter ) Excellent service too”

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Posted 7 years ago

“I was a bit disappointed as in the picture the plant looked alot bushier”

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Posted 7 years ago

“Arrived in a box not tall enough to take plant,which was screwed up,bent over and forced in.Consequently this resulted in the tips of the leaves being crumpled looking as though they are wilting.Tried to straighten branches but could not get it to look like the illustration.Very poor and too expensive to return.”

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Posted 7 years ago

“So pleased with my order. Look so real. Thank you”

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Posted 7 years ago

“Very nice artificial plant, very lifelike.”

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Posted 7 years ago

“My girlfriend and I moved into our first house and we wanted to create a nice area to have people over and to relax. The decking that was originally there was a bit worn and we wanted it extended . So I pulled up the old boards. Added some additional support to the existing frame, added an extended frame and pull new boards down. The 2 hedges we ordered from yourselves really added a nice feature and topped off our decking which we are both over the moon with. So thank you for the great product. Also I was told over the phone due to high deman this may take 4 weeks to arrive but it actually came in 3. Bonus!”

Evergreen Direct 5 star review on 25th June 2018

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Posted 7 years ago

“The product looks very realistic”

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Posted 7 years ago

“It was a prompt delivery and although i was worried they may look plastic, i was pleased with how nice they look in my lounge especially against a white background.”

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Posted 7 years ago

“Prompt delivery. Well packaged. Really really pleased with how well and realistic they look in pots on either side of my front door.”

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Posted 7 years ago

“Excellent product and service. Will definitely be shopping here again.”

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Posted 7 years ago

“Excellent, speedy delivery and easy to install. It looks great in my garden, gives it a tropical feel and looks realistic!!”

Evergreen Direct 5 star review on 22nd June 2018

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Posted 7 years ago

“Excellent Japanese Maple, fits into the corner of the room and looks beautiful and authentic.”

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Posted 7 years ago

“Look fabulous and exactly what was described”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews