Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,051 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 6th July 2025

1147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good for a kitchen which doesn't get much natural light”

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Posted 7 years ago

“These artificial palm trees are superb! they are so realistic. The delivery was quick and the packaging was excellent. I would highly recommend Evergreen Direct for quality and service.”

Evergreen Direct 5 star review on 11th June 2018

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Posted 7 years ago

“Really happy with the product, delivery and end to end service would definatley use them again”

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Posted 7 years ago

“Quality product”

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Posted 7 years ago

“Excellent quality, very realistic. Spend some time arranging the palm leaves - I had two goes so far - each time it's got better. A lovely addition to my lounge.”

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Posted 7 years ago

“I have had 3 trees from Evergreen and I have to say theŷ are excellent the service is also excellent and if I want further artificial plants in the future I will definitely be looking at there website. Thank you”

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Posted 7 years ago

“Quality of product excellent but packing left a lot to be desired as product could have easily been damaged during transit”

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Posted 7 years ago

“Very prompt delivery, ivy nice feature framing my illusion mirror door. would recommend.”

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Posted 7 years ago

“The website is very easy to use. Delivery is very swift in my experience. The quality of the items is very good.”

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Posted 7 years ago

“thankyou ilove all your products there beautifull in my new garden I'm landscaping at the moment they look really besutifull thankyou”

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Posted 7 years ago

“The order arrived quickly. The plant looks very realistic and looks great in its new home at the Magic Lantern room in Temperance, Leamington Spa.”

Evergreen Direct 5 star review on 2nd June 2018

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Posted 7 years ago

“The window boxes we ordered were faulty in that the foam had expanded over the top of the boxes. However, Evergreen Direct were contacted, they were most apologetic and offered either to replace them or, if I could remedy the problem myself, offered cash compensation (which I accepted). In other words, notwithstanding the original problem which is unlikely to happen again, the after sales service received was excellent and I would thoroughly recommend this company.”

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Posted 7 years ago

“The service was fine and the delivery was quick.”

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Posted 7 years ago

“Very nice and baeutigul”

Evergreen Direct 5 star review on 29th May 2018

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Posted 7 years ago

“Ordering process was good and the delivery was well packaged and delivered as per required. The quality of our planters was superb and just what we wanted to finish our terrace.”

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Posted 7 years ago

“Evergreen Trees and Shrubs were very quick to respond to customer service enquiries, very friendly and helpful staff and products look perfect! Thanks!”

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Posted 7 years ago

“Very nice product almost look like real plants .would recommend”

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Posted 7 years ago

“Absolutely love my plants! They were perfect to fill a window box, I am very pleased with the result. The team at Evergreen was super helpful via email to suggest the right solution and delivery was prompt and on the agreed date. 5/5 service!”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Great lookin trees but palms look abit cheap & fake! Also delivery charge is too high”

Evergreen Direct 3 star review on 28th May 2018

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,051 reviews