Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,062 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 12th September 2026

Valerie Hamilton

Kerry Maddocks

Evergreen Direct 5 star review on 6th September 2026

Lynn Smith Mrs

1220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks very realistic. So pleased with it i bought another one”

Helpful Report

Posted 9 years ago

“I love my new plant! It was delivered to me within 24 hours of ordering, is exactly as described, beautiful quality and I'm delighted! As it was at the cheaper end of the range, I wasn't expecting perfection, but it's very realistic and pretty. The little base pot it comes in is nicely weighted so the plant stands up perfectly and the branches can be moved and positioned to make it look natural. Thank you for a wonderful product and service!”

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Posted 9 years ago

“Excellent service and patient information. The Artificial Forest Fern Green Wall Foliage I requested was sent to me as soon as I payed. I've been so satisfied with the product that I will purchase two more.”

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Posted 9 years ago

“I've never purchased an artificial plant before but did so because I have a toddler and he pulls the leaves off things plus a newborn in the way so won't have much time for gardening. I did a lot of research and while Evergreen Trees and Shrubs seemed a bit pricey I thought it would be worth it for decent quality - I really didn't want anything looking too obviously fake. Unfortunately that is what I got however. I bought the outdoor potted grass plant - the grass is clearly plastic and so shiny that it catches the sun. Can't think if any real plants or grass that do that to such an extent. I've not returned it because at 36 weeks pregnant it's too heavy and I don't have time but I'm disappointed and won't be purchasing again.”

Evergreen Direct 2 star review on 21st March 2017

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Posted 9 years ago

“Excellent service; delivered when requested and smoothly done. Actual products are very good quality and easy to move/set up.”

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Posted 9 years ago

“Prompt service and very pleased with the planters. Look great on my patio.”

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Posted 9 years ago

“First tree ordered to see if I liked it. Was quickly delivered in a well packaged box. It lost a hand full of leaves in transit but the overall look and quality was good. Will probably order some more.”

Evergreen Direct 5 star review on 20th March 2017

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Posted 9 years ago

“Absolutely delighted with my mango tree from Evergreen. Looks amazing in my living room.”

Evergreen Direct 5 star review on 17th March 2017

Helpful Report

Posted 9 years ago

“The trees and shrubs are of exellent quality, they look good in the garden, seem to not mind rain or wind, and blend in well with the real shrubs. If you are going to the evergreen tree and shrub office to buy, its a bit disappointing, there is no display set up of the products they sell, not able to stand back and view what you wish to buy, the staff were very helpful but I would have preferred to have seen all that is on their website.”

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Posted 9 years ago

“Excellent quality products, quick dispatch and arrived in great condition due to top-quality packaging”

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Posted 9 years ago

“Brilliant customer service, delivery was as informed overall very satisfied.”

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Posted 9 years ago

“Very quick delivery . I was delighted with the palm tree and plants . Very nice to have a English company Will certainly deal with Evergreen again .”

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Posted 9 years ago

“We tried one metre of Artificial Boxus Hedge to screen our garden equipment; it arrived quickly and and worked very well. We realised the same might also distract from a rather dominant neighbours fence; we wheeled it over and tried it; perfect with climbers to go between panels, so we have ordered four more. We knew Evergreen products work well because we had them delivered in France a few years back. Great service.”

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Posted 9 years ago

“Very realistic and lightweight! A real talking point in the room too! Love it.”

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Posted 9 years ago

“Really pleased with our purchase of 2 x bay trees - they look very realistic and arrived very quickly”

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Posted 9 years ago

“Very quick delivery , well packed, the `plants ` were in perfect condition when unpacked . The box balls we bought are very realistic the best we have seen and replaced some far inferior ones . Would definitely recommend .”

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Posted 9 years ago

“Really quick delivery and the ferns look amazing! Cant wait to get them outside on the patio. I purchased because I fancied a change to the other plants I have already from Evergreen. These have been outside in all weathers and still look as good as they did when I bought them 3 years ago!”

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Posted 9 years ago

“I ordered four plants. They arrived in a box with only one of them packed separately. The other three were all over the place and a lot of the actual leaves were all crunched up and some leaves had broken off completely (as opposed to dropped off and need clicking back on). I have sorted out most and they are usable, but the trailing ivy looks very artificial so I wont use that one. I would not order again.”

Helpful Report

Posted 9 years ago

Thank you for taking the time out to review our service, we do take on board all your comments to improve upon our future service. We do try to package as many plants together in one box as we are aware that excessive packaging has such a detrimental impact on our Carbon footprint. In addition to this we do try to keep delivery charges to a minimum and the more packaging and boxes required the higher the P&P costs which we do not want to pass on to you as our customer. Due to the leaves of artificial plants being made of a fine fabric they have very similar properties to clothing when packaged, it is almost impossible to transport them without a few creases but it is easily rectified. Once the plants have been un packaged and dressed out after a day or two any creases will fall out and the artificial plant will become a lot more life like. With the trailing ivy I would suggest hanging this to rectify any creases, Our trailing ivy is one of our most loved products so I am confident that after you have done this you will feel a little more impressed by this product. In terms of the leaves falling off this is not something that I would expect so if you would like some additional leaves sending I am more than happy to arrange this for you (they will just slot back on) Kind Regards, Evergreen

Posted 9 years ago

“Excellent products, will purchase more.”

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Posted 9 years ago

“Beautiful the best artificial geraniums!”

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Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,062 reviews