Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.24

4.2 Rating 3,420 Reviews

85 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't called them yet. There in case of emergencies.”

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Posted 7 years ago

“Dealt with breakdown quickly. Although didn't try to repair just recovered us home with a car that wasn't fixed over a bank holiday 😩”

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Posted 7 years ago

“Contact with call centre employees is most acceptable”

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Posted 7 years ago

“The policy is reasonably priced”

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Posted 7 years ago

“i have not used the service yet but its good to know that if i break down i feel confident that help is only a phonecall away”

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(20/10/2016) - Posted 7 years ago

“I can not comment on how helpful in a breakdown, as thankfully I have never had to use. This is my second year with them, they are not the cheapest or not the most expensive, but if you read your policy before purchasing else where they offer a wider coverage for value for money and very easy to use online. I have changed my address mid term and that was very easy. Obviously the proof of a good breakdown company is the service they provide, I hope not to ever use, but it gives peace of mind that we have it. I would recommend.”

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(27/01/2017) - Posted 7 years ago

“It did not”

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(24/01/2017) - Posted 7 years ago

“Price quote”

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(21/10/2016) - Posted 7 years ago

“The price for the year is fantastic. I will be able to give a better review in the unfortunate event of my car breaking down.”

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(21/10/2016) - Posted 7 years ago

“Not entirely happy as, the day after I bought this I was sent an email from another company offering the same cover from 2gether at half the price I paid, when I asked about cancelling I was told I would have to pay £10 even though I was in the 14 day cooling off period. Very poor customer service.”

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(12/09/2016) - Posted 7 years ago

“Having just purchased breakdown cover from 2Gether, and not had a breakdown yet, its impossible to comment on the service provided. When and if we do have a breakdown, you can be sure we will provide comments then.”

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(12/09/2016) - Posted 7 years ago

“Just purchased the cover, the process was very straight forward. No idea about the service as I have not used it yet.”

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(12/09/2016) - Posted 7 years ago

“They eventually got someone to come out and pick up the car (hence why I gave an acceptable mark). However, I wouldn't recommend breaking down on a weekend because they were completely unhelpful and I had to wait until the Monday to get them to arrange someone to come out. I had managed to reach my destination on the Saturday morning and my clutch had gone. They asked me to tell them which garage I wanted to get my car towed to although I had told them that I was 300 miles from home and didn't know the area. They then said that there wasn't much that they could do because there wasn't likely to be any garages open on a Saturday afternoon!! I gave up and called them back on the Monday to tow my car to a garage.”

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Posted 7 years ago

“Really I am very please with all the advantage you offer to your customers”

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(16/08/2016) - Posted 7 years ago

“First time I've had breakdown cover from you so got no opinion as of yet . I used to be with quickfit breakdown till I got my renewal price ad doubled so changed to yourself touch wood I've never used a breakdown service so far so I cannot comment on how good you are . Thanks john butler”

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(17/08/2016) - Posted 7 years ago

“It's too early to say as I have not had to use their breakdown service. Once I have used this service I will be able to answer.”

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(16/08/2016) - Posted 7 years ago

“Friendly staff on the phone, helpful as I didn't have my account information but they were able to work with what I knew. Was left on hold for some time though, and the automated message that plays before you're connected is extremely long. The actual recovery time to my vehicle was very long, about 1 hour 30 minutes, though I do appreciate that at commuting time this can be expected. The service I received from the recovery company was fine in terms of quality, though the driver was quite rude, sexist and at times didn't behave professionally.”

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Posted 7 years ago

“The service was great. The mechanic very polite and helpful. The only reason I give the service only 3 stars is that I was told I would have to wait one hour, however it took nearly two hours before help arrived.”

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Posted 7 years ago

“Nothing to add yet just joined. Would suggest your policy should start straight away rather than. 48hours later.”

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(31/07/2016) - Posted 7 years ago

“Price was reasonable”

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(31/07/2016) - Posted 7 years ago

Emergency Assist Ltd is rated 4.2 based on 3,420 reviews