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Emergency Assist Ltd Reviews

4.2 Rating 3,485 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
The service was great. The mechanic very polite and helpful. The only reason I give the service only 3 stars is that I was told I would have to wait one hour, however it took nearly two hours before help arrived.
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Posted 8 years ago
Nothing to add yet just joined. Would suggest your policy should start straight away rather than. 48hours later.
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(31/07/2016) - Posted 8 years ago
Price was reasonable
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(31/07/2016) - Posted 8 years ago
Cost and simplicity of transaction!
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(02/08/2016) - Posted 8 years ago
I cancelled my cover and have had a refund
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(03/08/2016) - Posted 8 years ago
Good value for money. Home start included in the price. No access.
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(03/08/2016) - Posted 8 years ago
Hi i have recently changed to your company and have not had to call you out yet so i cannot comment on your service yet,Martin
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(02/08/2016) - Posted 8 years ago
The driver that arrived was great, couldn't fault him. But the service delivered by 2Gether Motor was poor, rang them at 1:45pm, the recovery driver said they didn't ring him till an hour later and took him 30mins to arrive.
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Posted 8 years ago
HI James, Thank you for your comments. With respect to your recovery this was outsourced to a third party, so any delay in instructing the recovery driver is down to them, and not ourselves. We have taken this on board and will investigate as to why there was a delay. Regards 2Gether Motor Breakdown Team
Posted 8 years ago
I've only just bought the policy so unable to comment too much at this stage but purchase was straightforward and competitively priced. Thank You
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(02/08/2016) - Posted 8 years ago
Have only been a member for 24 hrs. Will definitely be happy to write a review if ever I have to use your services. Robert Thomas. 02/08/16.
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(01/08/2016) - Posted 8 years ago
by providing the cheapest quote
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(24/07/2016) - Posted 8 years ago
Good price
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(25/07/2016) - Posted 8 years ago
I got the quote on 2 comparison sites but in both cases the 2Gether web site came up with an error. As the quote was the best I tried and got through on the phone the second time. The link they then give you for your documents does show anything when you look?? So I guess I will have to wait and see how they perform if I make a claim.
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(24/07/2016) - Posted 8 years ago
Getting signed up and getting the documents through was simple and efficient; however, I tried the breakdown number (I wanted to test it to see if it worked). The man I spoke to was surly and quite rude, I very nearly cancelled.
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(25/07/2016) - Posted 8 years ago
It didn't ,your website kept failing.managed eventually to organise by phone.
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(25/07/2016) - Posted 8 years ago
My wife's car broke down on 18/7/2016. Service was satisfactory. Recovery vehicle driver had difficulty locating the broken down car and driver. Dr Perumal
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Posted 8 years ago
rang at 15.12, breakdown arrived at 17.03, so almost the 90mins I was advised.... explained to breakdown guy the problems id been having, he tried to start the car, asked the relevant questions, like have you any fuel & had I put right fuel in (would he ask a guy that)? the car started by more luck that judgement ( I had explained that It was an intermittent problem) he thought it could be the immobiliser chip in the key as the key sign came up on my display..... he wasn't having it that it does that when the key is in the ignition & the drivers door open, but what do I know, i've only owned the car 2&half years. so anyway, the car started, I drove home and now it wont start again & it looks like its going to sit on my driveway gathering dust till someone can actually tell me whats wrong with it.........
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(17/07/2016) - Posted 8 years ago
When I bought the policy you quote 40 call. When I call for breakdown I've been your call will take up to 90 minutes. Waited for engineer to come for 1 hour and 20 minutes and waited for unother 1 hour and 20 minutes for recovery.
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Posted 8 years ago
Easy to purchase, all your documents stored in your online account.
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(13/07/2016) - Posted 8 years ago
as the policy has not jet started or have i used the service i can not give feedback to it, however i can say it was set up quick and the money was taken from my account
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(10/07/2016) - Posted 8 years ago
Emergency Assist Ltd is rated 4.2 based on 3,485 reviews