They eventually got someone to come out and pick up the car (hence why I gave an acceptable mark). However, I wouldn't recommend breaking down on a weekend because they were completely unhelpful and I had to wait until the Monday to get them to arrange someone to come out. I had managed to reach my destination on the Saturday morning and my clutch had gone. They asked me to tell them which garage I wanted to get my car towed to although I had told them that I was 300 miles from home and didn't know the area. They then said that there wasn't much that they could do because there wasn't likely to be any garages open on a Saturday afternoon!! I gave up and called them back on the Monday to tow my car to a garage.