Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,508 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DID NOT ASK FOR POLICY TO BE RENEWED.PLEASE CAN YOU CANCEL AND CREDIT MY ACCOUNT.PLEASE CONTACT ME WHEN DONE..MANY THANKS.”

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Posted 7 years ago

“Very easy to activate membership. Fortunately haven’t had to use them yet but reassuring to have the backup if required.”

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Posted 7 years ago

“Very fast and efficent. The gentleman who came to my assistance was polite and helpful”

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Posted 7 years ago

“Very prompt in attending within the hour. Excellent.”

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Posted 7 years ago

“Thankfully never had to use my cover but from what I'm told very good service so only 4 stars for now”

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Posted 7 years ago

“Great service, knowledgable and courteous, but on two occasions it look 30 and 35 minutes to be answered on the telephone. Would suggest, in line with some companies, how many in the queue is one, and some companies give an approximately how long.”

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Posted 7 years ago

“Quick and easy and very friendly and efficient.”

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Posted 7 years ago

“This is my 2nd year and and haven’t had to have a call out but the customer service was very good when I rang to renew my policy”

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Posted 7 years ago

“only had to use them once when my sons clutch went, had a bit of a wait but other than that i was pleased with the service particularly for the money i pay”

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Posted 7 years ago

“Never had to use ie so cannot rate 'verygood'. Would like an option to recover the vehicle to choice without the 25 mile limit”

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Posted 7 years ago

“I was recommended by a friend and find the T&C acceptable and the cost very reasonable.”

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Posted 7 years ago

“I gave 4 as it takes a long time for call to be answered otherwise first class”

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Posted 7 years ago

“Very professional and polite. Told what would happen and time frame - local mobile flatbed called within 20 minutes and arrived as expected. Very pleased with service. Thanks.”

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Posted 7 years ago

“I’d have preferred an option to have a paper copy sent as I don’t have a printer”

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Posted 7 years ago

“Have had occasion to call upon their services and been completely satisfied.”

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Posted 7 years ago

“Havent used the service so far also not yet heard my renewal as been accepted”

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Posted 7 years ago

“very efficient”

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Posted 7 years ago

“Called in the evening as car would not start and the guy told me that if breakdown guy cannot start it they would take me to a garage of my choice. As it was nearly 9 pm I thought not many garages open. He suggested that if possible could I call n the morning and it might be easier to get to a garage if car would not start. Called in morning at 08:30 breakdown truck arrived at about 09:15. Got car started. Excellent service from both Emergency Assist and the breakdown guy.”

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Posted 7 years ago

“Not had To use the cover thankfully but easy to buy on line and a fantastic price”

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Posted 7 years ago

“You still state in the documents that a claim cannot be made in 1st 48 hours of policy, although I am renewing existing policy. It is no good at all to have invalid breakdown cover for 48 hours. This happened last year as well. When asked, you say that my cover is continuous, but the wording says it is not. I thought you were going to rectify the wording after I pointed this out last year, but you still haven't.”

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Posted 7 years ago

Emergency Assist Ltd is rated 4.2 based on 3,508 reviews