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Emergency Assist Ltd Reviews

4.2 Rating 3,480 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
I am happy with the service but when it comes to renewal you can spend too long on the phone waiting - I nearly went with someone else When you work full time this is not good - you need extended working hours
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Posted 6 years ago
Fantastic courteous and extremely helpful
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Posted 6 years ago
This is the second year I have dealt with Emergency Assist Ltd. Last year I did have to call them out once and they were most helpful and courteous. Obviously the cost was also very fair.
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Posted 6 years ago
Could you please add more cheaper extra covers, there abit pricey for extras.
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Posted 6 years ago
Not yet required the service. However the policy was easy to set up and at a very reasonable cost for the cover provided.
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Posted 6 years ago
It took 3 emails and nearly a week to get an answer from customer services absolutely appalling
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Posted 6 years ago
Excellent service from beginning to end. Prompt answer to my phone call from a very helpful and courteous young man, a much faster response time from the recovery vehicle than I was expecting and polite, efficient service from the young man driving it. I would highly recommend Emergency Assist Ltd.
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Posted 6 years ago
Prompt, efficient; reliable service. Glad I renewed with you. Likely to do so again in the future if service remains the same.
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Posted 6 years ago
You said you would forward the new documents for the year still haven't arrived, it should be automatically done 15/07/18
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Posted 6 years ago
Shocking service ... This company hides behind terms and conditions ... Poor response time, Lucky to get an answer on their emergency line, hidden charges. Cheap for a reason. Do yourself a favour and go with a reputable provider. Most positive reviews are from people who have never had to use the service. From experience I can say that you really don't want to be in a situation where you need this shower.
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Posted 6 years ago
difficult to review as i have not used the service yet though the price and the admin seem very good
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Posted 6 years ago
They attended very quickly. However I did have concern regarding the recovery!!!! When he arrived in the flat bed lorry, I asked him if he was going to try and get the vehicle started, no attempt was made to fix the problem, he stated that he did not have parts and if it did he could not fix it, he was very off hand at my request. He put my car on the flat bed and took it to my designated garage, who then examined the car.
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Posted 6 years ago
Dealt with my breakdown as i expected,
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Posted 6 years ago
The membership fee, although I have not had to use you so far.
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Posted 6 years ago
Easy to purchase with clear information given. Covers my perceived eventualities at a reasonable price.
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Posted 6 years ago
Came well before the stated time. Very polite and efficient. So pleased with the service thst day.
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Posted 6 years ago
Pleasant helpful call centre staff Friendly very helpful breakdown man
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Posted 6 years ago
Having just joined this company my new car ended up with 3 problems in less that that number of weeks. They were very efficient, picked up the car in a huge transporter and we went straight to a well know garage of my choice. I haven't had any problems since then which is 3 years but I would expect the same service and certainly equal to other companies I have used, better that others and much less cost.
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Posted 6 years ago
While I haven't anything to say about the actual breakdown cover as I have just joined...the lady who sorted everything for me to join was amazingly helpful.
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Posted 6 years ago
Peace of mind at an amazingly low price. Easy to re-new.
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,480 reviews