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Emergency Assist Ltd Reviews

4.2 Rating 3,496 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
I didn't receive a policy which I paid for. Just hope I am covered.
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(04/05/2015) - Posted 10 years ago
Excellent value for money & wonderful service received
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(08/04/2015) - Posted 10 years ago
I have had no need to use the breakdown service so far
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(07/04/2015) - Posted 10 years ago
The purchase of the cover went smoothly and without any issues. The summary of the cover was sent to my email straight away.
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(16/06/2015) - Posted 10 years ago
How can I rate something I've never tried? Having thought I was safe last year with the co-ops five star service, I was really let down. I didn't get the service I paid for, and was left in life threatening circumstances for over six hours by an agent. The co-op then wanted nothing to do with it , which is why I changed to 2gether, hope they are better, should I be forced to use them. Signs so far not too good since despite two phone calls, I have received 21 (yes 21) copies of the PDF of my policy with them, by email, since joining in April . The last 'thank you for joining' arrived today, June26th, which doesn't really say much for their organizational skills!
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(12/04/2015) - Posted 10 years ago
would be helpful to have some documents ie telephone numbers incase of a breakdown. Have had the policy since 01/06/15. still not received documents 4/7/15 poor service After 3 months still no response will not be renewing with this company!!!!
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(01/06/2015) - Posted 10 years ago
As this is the 1st time I have used your company I was very impressed with the service given to myself initially by Steve. he was helpful & delivered on everything discussed including a quote which I was very happy with.
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(20/06/2015) - Posted 10 years ago
yes the pickup service was very good and prompt. I do NOT appreciate being addressed as "hi Hurst Caroline". This is both rude and stupid
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(28/04/2015) - Posted 10 years ago
Very impressed, spent no time at all in giving the information required, ultra fast quote and a very competitive price. Lets hope I don't have to call on their services, but so far so good. Highly recommended
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(25/06/2015) - Posted 10 years ago
Very good policy cover and friendly service.
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(06/02/2015) - Posted 10 years ago
I complained regarding an issue I had with you. I received a letter from you saying you were reviewing my complaint and be in touch within 14 days on my receipt of letter. That was in March. I'm still waiting despite emailing the person named as dealing with my complaint. Absolutely dismal service.
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(07/04/2015) - Posted 10 years ago
not had to use recovery yet , so cannot comment but , i think you should consider a discount on premiums for people who do not call out during the year the premium is in use
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(24/02/2015) - Posted 10 years ago
There when you need them and not overpriced.
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(27/02/2015) - Posted 10 years ago
Fortunately, I have only had to call the breakdown service once but on that occasion they arrived extremely quickly and resolved the problem equally quickly. A very efficient service.
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(17/02/2015) - Posted 10 years ago
Fairly easily to renew from last year but motorhome insurance does not take into account drivers history I.e have experience and therefore expensive for such few miles
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(28/04/2015) - Posted 10 years ago
Its an average service. Turn around time is not quick enough.
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(07/04/2015) - Posted 10 years ago
Could communication and service. Competitively priced
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(07/04/2015) - Posted 10 years ago
Very helpful
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(20/06/2015) - Posted 10 years ago
very quick to get car mobile again.
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(08/04/2015) - Posted 10 years ago
now into my second year with you after one speedy rescue last year.
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(07/05/2015) - Posted 10 years ago
Emergency Assist Ltd is rated 4.2 based on 3,496 reviews