Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 1,023 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Eggshell 5 star review on 17th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service good correspondence, would highly recommend”

Helpful Report

Posted 10 years ago

“easy to order, good quality, easy to assemble and arrived 12 days earlier than expected bonus. Definitely recommend to others.”

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Posted 10 years ago

“Did what they said, refreshing in today's world.”

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Posted 10 years ago

“I found the instructions for assembly very small and hard to decipher there was no real step by step instruction and had to figure it out as I went along - also feel that latch on top of doors/gates only is not sufficient and have added extras at the bottom of the doors/gates. paid for next day delivery and only received two days later. When I called customer service and said I had not received in time I had been told and was told that they were chasing up, but did not offer to refund the difference in delivery charge.”

Helpful Report

Posted 10 years ago

“This is a useful run but erecting it was made more difficult by inadequate instructions and labelling. Some parts were not labelled. Also some of the tubes were slightly misshapen which made joining together difficult and a weld for on of the screws failed. Finally there is no door handle which makes opening and closing difficult. If they fixed these issues it would be a much better product.”

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Posted 10 years ago

“Arrived on time. Took about 2 hours to put up. Good quality”

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Posted 10 years ago

“Eggcellant service, Our coop arrived ahead of schedule, has been put together and expectations have been met. All in all highly recommended.”

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Posted 10 years ago

“My item was quick and easy to order and pay for. The product arrived promptly however there are several items missing which has ordered on a Friday afternoon and I'm very upset that I will have to wait until monday before I will get a response to my email in order to solve the situation.”

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Posted 10 years ago

“My order was dealt with efficiently and arrived on time. The instructions to put the coop together need to be better, it was unclear which run pieces were which. Fortunately, it was not a weekend (see a previous review) and Eggshell were more than happy to help when I rang. 3 ex bats have happily moved in and are laying well, so overall well happy with my coop purchase.”

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Posted 10 years ago

“I was disappointed to find that the next day delivery option didn't work on the site and I couldn't use it.”

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Posted 10 years ago

“We got a phone call within minutes of placing the order and the delivery was next day - easy to put together too - unfortunately our hen house came without it's perches but after a quick email they said they'd despatch them to us.”

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Posted 10 years ago

“Although there was a disignation label within each pack of screws, I still feel that more information could be given. There is little instruction text, and it would be very helpful if the panels were labelled A,B,C.. and also labelled with adjoining corners for example Z,Y,X.. I took me only an hour to do the assembly work, but several hours to figure what I was doing.”

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Posted 10 years ago

“Well Satisfied Quick delivery up and running now Thanks”

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Posted 10 years ago

“Excellent customer service, item really good value, delivered quickly and very easy to construct”

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Posted 10 years ago

“man your help contacts for wk ends with humans not a machine”

Helpful Report

Posted 10 years ago

“Ordered and paid for 1-2 working day delivery it was on my doorstep 25 hours after completing my order!!!! Great coop. Built very easily and the girls (4hens) absoutley love it!!!!”

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Posted 10 years ago

“On the whole it was agood and fast service.”

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Posted 10 years ago

“The product itself is very good and I am pleased with it. I'd give that 5 stars. However, it took 3 separate deliveries over about as many weeks to actually receive all of the parts of the order. The delays in delivery were down to the courier ( Eggshell- you should change your courier company!). I'm not sure whether the damage to some of the parts was due to the courier, or to poor quality control by Eggshell. That said, Eggshell did its best to sort out the issues and I would use them again.”

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Posted 10 years ago

“Great service! Fast delivery and as described!”

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Posted 10 years ago

“1. Excellent value. I couldn't make it for the price and pay myself a decent wage! Well packed and delivered in 48 hours. 2, Went together without any great difficulty. You've just got to take your time. Use of dowels for locating parts is very good and predrilled screw holes help a lot. 3. I've made 2 modifications: a. Fixed (with staple gun) pieces (5"X 6") of roofing felt between bars on ramp to help bantams get a grip with their feet. b. Screwed 2"X 1" battens along both sides of the base to stiffen the pen, especially when moving to a clean site on grass. I will probably fit lifting handles too. 4. Will give 1 or 2 further coats of preservative before exposing to the weather. (We live in west Wales!)”

Helpful Report

Posted 10 years ago

Eggshell is rated 4.3 based on 1,023 reviews