Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 996 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an enclosure for my pekin chickens. Excellent price and very happy with the product. A delivery date was confirmed on the telephone and everything arrived very quickly. I would highly recommend this company!”

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Posted 9 years ago

“We paid extra to have the next day delivery promised prominently on the eggshell website. Order before 2:30 for next day delivery. Not only did the ordered coop not turn up the next day but I was told it was on its way and would be with me. To add insult to injury my email asking where the delivery was and requesting a refund of my next day delivery fee was ignored and I received no reply. The coop itself is OKish. I guess you gets what you pays for.”

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Posted 9 years ago

“Excellent service and communication”

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Posted 9 years ago

“Excellent service Very pleased with hen house and run”

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Posted 9 years ago

“Prompt delivery, as advertised and easy to assemble.”

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Posted 9 years ago

“so far ordered chicken coop last friday delivery date this friday coming so have not seen the quality or felt the width”

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Posted 9 years ago

“Good value for money. We were very pleased with the coop and our chickens are too.”

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Posted 9 years ago

“Excellent service and value!! I would highly recommend this cage its well made and a decent size. I have 4 chickens in it. Thank you”

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Posted 9 years ago

“It was excellent service, Eggshell phoned me almost immediately to arrange delivery which was then a lot quicker than I thought. I ordered Wednesday and it was delivered Friday by a very courteous APC delivery driver. The actual chicken coop is good quality and all pieces present together with screws etc. nothing missing. I would certainly recommend Eggshell to others. Just look forward to a good supply of eggs and chickens for the table in the future.”

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Posted 9 years ago

“Am pleased with the product - this one is my third purchase (for nephews). Only downside was only two large washers supplied with "wheelie" kit - the instructions indicated the assembly should have had four.”

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Posted 9 years ago

“This run is ideal for me. However a couple of hitches. The poles were more difficult to put together as they were slightly out of shape. Needed to get son to straighten. Service and delivery were v good but clearly packaging was a bit beaten up. (Handling?) Price very competitive with others of similar nature and I like that I can expand. Would have given 5 stars if all was in good shape”

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Posted 9 years ago

“After having to buy drill bits to drill holes, having damaged parts, miss cut parts which in turn broke the roof. I obviously complained only to be fobbed off then lied too. Called and arranged a delivery of bad parts only to not receive anything. Worst customer services I've experienced for a long time. Took weeks for them to send out the parts i needed for the new parts to be damaged by the original fault! I still have a broken/damaged coop that would have been returned if I hadn't ordered hens for the following day. Disgusting actions .. was offered a 'gesture of good will' and guess what? Never got that either. Buyer BEWARE”

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Posted 9 years ago

“Service and delivery good and better than expected. Chicken shed went together great and fitted in less that an hour.”

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Posted 9 years ago

“Great product, great service good correspondence, would highly recommend”

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Posted 9 years ago

“easy to order, good quality, easy to assemble and arrived 12 days earlier than expected bonus. Definitely recommend to others.”

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Posted 9 years ago

“Did what they said, refreshing in today's world.”

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Posted 9 years ago

“I found the instructions for assembly very small and hard to decipher there was no real step by step instruction and had to figure it out as I went along - also feel that latch on top of doors/gates only is not sufficient and have added extras at the bottom of the doors/gates. paid for next day delivery and only received two days later. When I called customer service and said I had not received in time I had been told and was told that they were chasing up, but did not offer to refund the difference in delivery charge.”

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Posted 9 years ago

“This is a useful run but erecting it was made more difficult by inadequate instructions and labelling. Some parts were not labelled. Also some of the tubes were slightly misshapen which made joining together difficult and a weld for on of the screws failed. Finally there is no door handle which makes opening and closing difficult. If they fixed these issues it would be a much better product.”

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Posted 9 years ago

“Arrived on time. Took about 2 hours to put up. Good quality”

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Posted 9 years ago

“Eggcellant service, Our coop arrived ahead of schedule, has been put together and expectations have been met. All in all highly recommended.”

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Posted 9 years ago

Eggshell is rated 4.3 based on 996 reviews