Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 1,017 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great next day delivery, but sadly a few bits of the pen were broken on arrival, had to fix myself as need the pen urgently.”

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Posted 3 days ago

“Next day delivery as promised even though we are quite remote. Run makes a great night time pen for my 2 ducks. Thankyou”

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Posted 4 days ago

“I ordered a rabbit hutch and walk in run which arrived very quickly. I had a few follow up questions which they answered over email and were able to resolve the issue for us.”

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Posted 1 month ago

“The ordering and delivery of the item from Eggshell was excellent. However this item cannot have been ex-display as it was boxed as new.”

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Posted 1 month ago

“Second coop I have had from you, old one was perfect after 8 years but we have moved house, so new coop, Delivered as notified, easy to assemble, good quality wood. My ducks love it .”

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Posted 1 month ago

“Relatively straight forward to set up. Strong wire and lots of extra locks supplied for extra safety.”

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Posted 2 months ago

“Very efficient delivery arrived as promised. Good company to order your chicken coops from.”

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Posted 3 months ago

“The dropping tray jams, so difficult to clean”

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Posted 3 months ago

“the instructions were really confusing there were 3 of us trying to build it and none of us understood. it’s also smaller than i thought”

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Posted 3 months ago

“Really prompt tracked delivery”

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Posted 4 months ago

“I have not assembled my bunnies home and run yet as we are moving,So wanted a new home for them with extra large hutch and run attached. There was a mix up with the delivery,so to compensate a free cover was included for the inconvenience. I was very pleased,as I was going to buy a cover at a later date.”

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Posted 5 months ago

“Order delivered quickly and efficiently. Product very satisfactory, with parts clearly numbered for easy identification. The instruction sheet is also very good, with written instructions in English, instead of just having to try to interpret vague drawings, which is usually the case these days with do-it-yourself flatpack assembly jobs. The parts are of good quality and fit properly - something else not always found with such items.”

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Posted 5 months ago

“Excellent product and speedy delivery. The only negative was the poor quality of the assembly instructions. Overall, I woud definitely use again.”

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Posted 6 months ago

“Very happy easy to put together great product”

Eggshell 5 star review on 20th October 2025

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Posted 8 months ago

“Replied to my first email within a day nothing since. Fast delivery”

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Posted 9 months ago

“Love the coup. Easy to install. My 11 year old son did it on his own. Hens are very happy!”

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Posted 9 months ago

“This is my second purchase from Eggshell, again they were excellent with their ordering system and delivery. I am sure that this purchase will be as satisfactory as the last. Thank you.”

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Posted 10 months ago

“I have not had this cage very long at all. My rabbits have 2 other cages as well but this one im really not that impressed with. They have chewed the doors already. This is not because bored as they have things in cage. The wood does not seem to be that strong. I thought by paying more I was getting better quality good but this isn't the case. Im not at all happy”

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Posted 10 months ago

Rabbits can chew hucthes please read this article https://www.thesprucepets.com/train-rabbit-not-to-chew-everything-1239292 let us know if we can assist you with anything !

Posted 9 months ago

“The house arrived quickly, is pretty solid, and wasn't too hard to assemble, though the components could be labelled better. The issue with this house is that if you attach the run as you are supposed to you cant get your hand in to shut the 'bedroom' door (any self respecting weasel or stoat can get in the run so the door needs shut where I live). When building the house you put two handles on either side which make it easy to move, but then you have to take two off from the side that you want the run to but up against, this makes it much harder to move the house part. It would be great if there was a hatch in the roof of the run to get your hand in to open and close the bedroom door, and if the run could be taken on and off easily for moving it around.”

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Posted 10 months ago

“Still not received the bird house! It was ordered on 25th a Friday, despatched on 28th Monday, and it's been sat in the depot since 30th. The courier says they still haven't received the items. I've contacted Eggshell 3 times for updates. I've been asked to review twice now, well if it ever arrives maybe I could!!!”

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Posted 11 months ago

Dear Suzanne , we are sorry for the late delivery, 95% of products are delivered on a next day service regards Eggshell

Posted 9 months ago

Eggshell is rated 4.3 based on 1,017 reviews