DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,820 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 11 packs of the QA luvanto flooring. The flooring itself is great I've had it before and simply scoring and snapping the flooring to size is fantastic. 2 packs did arrive damaged but after contacting DCT they had 2 packs sent out that day which arrived the next day. Great company and I will be using again.”

Helpful Report

Posted 7 years ago

“Really good delivery and quality. The only thing I’d say was in one pack, there was 2 broken planks, and a few planks that had been damaged ie the side of the board ‘clip’ but had snapped off”

Helpful Report

Posted 7 years ago

“Extremely professional approach to customer satisfaction. Easy to use web site, quick delivery of free samples and also final order. Carpet tiles of very good quality and colours on line accurate to actual tile.”

DCTUK 5 star review on 22nd January 2019

Helpful Report

Posted 7 years ago

Hi Peter, thanks for the review and the photo! We really appreciate your feedback!

Posted 7 years ago

“good service friendly & knowledgeable staff., good deliveries ,”

Helpful Report

Posted 7 years ago

“Very quick, efficient and polite service ensuring my very tight timescales were more than easily accommodated. excellent customer experience. Mark, West Midlands.”

DCTUK 5 star review on 15th January 2019

Helpful Report

Posted 7 years ago

Hi Mark, thanks for your kind review, and for taking that fantastic photo. It looks awesome!

Posted 7 years ago

“Submission harder than it needs to be, and response confirming same could be better”

Helpful Report

Posted 7 years ago

Hi Michael thanks for taking the time to leave a review. Could you expand a bit on what you mean here because you've got us scratching our heads :) Thanks, Jon

Posted 7 years ago

“I ordered carpet tiles to be delivered in March and they came in January so I sent them back as I had no space for them yet, I have not received an apology or an acknowledgement that they will now be delivered at the right time, so am a bit in the dark. The Sales person when I ordered them was very helpful though and I was confident then that all would work as required. So hopefully we are back on track and when I do get them in March I will be able to say very good instead.”

Helpful Report

Posted 7 years ago

“Ordered arrived on time. Good quality tiles. Would recommend.”

Helpful Report

Posted 7 years ago

“excellent service, highly recommended”

Helpful Report

Posted 7 years ago

“Samples arrived promptly and ordering was simple. Telephones were answered without delay and personnel were helpful. The only downside with the purchase was the poor service given by the delivery firm.”

Helpful Report

Posted 7 years ago

“Efficient service and delivery. Email confirmations re order and deliveries.”

Helpful Report

Posted 7 years ago

“I order 22 carpet tiles to carpet a small office and they arrived within 3 days of placing the order with DCTUK making me aware of all aspects of the delivery. Furthermore, the carpet tiles are perfect”

Helpful Report

Posted 7 years ago

“Excellent product at a competitive price and quick delivery. Web site informative and easy to use.”

Helpful Report

Posted 7 years ago

“Really good carpet tiles, quickly delivered at the best price I could find anywhere.”

Helpful Report

Posted 7 years ago

“My first order was completed on time and delivery was very fast. My second order was not delivered on time but this was due to supply problems not DCTUK. On contacting the company my complaint was handled by Heather very professionally to my satisfaction”

Helpful Report

Posted 7 years ago

“Kerry a delight to deal win. Carpets tiles excellent quality and I intend ordering many more!! Free , expensive chocolates most enjoyable.”

Helpful Report

Posted 7 years ago

“Absolutely first class service from start to finish. Excellent correspondence and even receive a phone call to say goods were on their way. They arrived as promised and were exactly as described. Everything perfect. Thank you all so much. I am 100% satisfied.”

Helpful Report

Posted 7 years ago

“Very good service excellent price Carpet tiles now nearly laid no problems so far look good”

Helpful Report

Posted 7 years ago

“Consistent quality and colour. Good price. Well packed. Will buy more.”

Helpful Report

Posted 7 years ago

“Thoroughly impressed with both the customer service and the product from DCTUK. I was a little reluctant to use carpet tiles instead of a traditional wall-to-wall carpet but I can now say that I am a complete convert. The product quality (I chose Cosey Toes II) was equal to - if not better than - the carpet I was looking at and it installed much easier than I was expecting. And, the great thing is, you can't tell that its carpet tile. I would definitely recommend using DCTUK for your flooring needs. They are professional, trustworthy and happy to help. I'll be using them again for my next renovation job!”

Helpful Report

Posted 7 years ago

Thanks so much for your fab review Andrew!

Posted 7 years ago

DCTUK is rated 4.8 based on 3,820 reviews