DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,917 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and exactly what we ordered”

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Posted 8 years ago

“Good service & delivery”

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Posted 8 years ago

“Good prices, quick delivery, being kept informed on when delivery would be made, quick delivery of missing tiles and very welcome free Christmas Hamper.”

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Posted 8 years ago

“Good value. Quick delivery.”

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Posted 8 years ago

“I got the tiles and the quality was very good.”

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Posted 8 years ago

“You recovered from you last delivery problems verg well!”

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Posted 8 years ago

“Delivered on time”

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Posted 8 years ago

“Good selection and quick delivery at fair price”

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Posted 8 years ago

“came very fast Look good but not layed yet”

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Posted 8 years ago

“Got what I wanted when I needed it!”

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Posted 8 years ago

“quick delivery.even though the box arrived a bit battered but all intacked.all ready layed down and matched up very well.”

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Posted 8 years ago

“Goods arrived quickly and exactly as described. Quality product.”

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Posted 8 years ago

“Only part delivered by courier which was not suppliers fault. They dealt with my problem effectively and where polite and helpful throughout.”

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Posted 8 years ago

“Good value carpet tiles bought and delivered as requested.”

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Posted 8 years ago

Hi Andrew, We are made up you are pleased with the delivery and goods, thank you for the great review! Kind Regards, Rachel

Posted 8 years ago

“Communication really good, and did help to get floor fitted when it was needed”

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Posted 9 years ago

Hi Kate, Thank you for your review, we are please you are happy with how we communicate with our customers, we always aim to help as much as we can. Once again thank you - Rachel

Posted 9 years ago

“Very happy with the Heuga tiles we have fitted to our kitchen floor. This is the third time we have used carpet tiles to cover are kitchen floor area and we have always used Heuga. The quality is exceptional. Best ones on the market in my opinion! Only one minor complaint to consider was the packaging of the tiles themselves. They did arrive undamaged, but could have easily not been. I have attached a few photos for your reference. Maybe you need to have a word with your courier?”

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Posted 9 years ago

Hi Ian, Thank you for your review, we are glad to hear you are happy with the quality of the tiles. We can only apologise for the sate the outer packing, and we will be having a word with our courier to make sure this dosn't happen again. Kind Regards - Rachel

Posted 9 years ago

“Good service, helpful staff.”

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Posted 9 years ago

Hi Eddie, Thank you for your review, our staff always aims to be the most helpful they can. Thank you again :) - Rachel

Posted 9 years ago

“Although I have still not received the carpet tiles which I ordered, I have found the staff to be very helpful when dealing with my queries”

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Posted 9 years ago

Hi Graham, Thank you for taking the time to leave us a review. We hope you love the carpet tiles when they arrive. Kind regards, Rachel

Posted 9 years ago

“Difficult to write a review as all I have received is confirmation of my order and confirmation that payment has been taken. As far as I am concerned I have completed my part of the transaction you on the other hand have only confirmed my order, if you want "pats" on the back for a job well done then ask when the goods have been delivered in an acceptable time frame; but so far so good.”

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Posted 9 years ago

Hi Philip, Thank you for the review, we hope when you receive your goods you are pleased with them, we are sorry our review email got sent out earlier than normal time frame.Kind regards Rachel

Posted 9 years ago

“They called me soon after placing my order to inform me that I had to buy in boxes of 20. This meant that I could of bought the carpet tiles cheaper from somewhere else, but you guys priced matched!”

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Posted 9 years ago

Hi Jessica, Thank you for taking the time to leave us a review. Glad we where able to price match the tiles for you, if you need any flooring in future please do not hesitate to contact us :) Thank you again, Rachel

Posted 9 years ago

DCTUK is rated 4.8 based on 3,917 reviews