DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,685 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to buy carpet tiles and they sell carpet tiles”

Helpful Report

Posted 7 years ago

“A problem occurred with my order which was resolved within half an hour of contacting Ross. The replacement tiles arrived the following day. Deliveries by DPD where on time and very efficient. Overall, a good service.”

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Posted 7 years ago

“Nice feel to the product, easy to fit. Excellent service”

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Posted 7 years ago

“Order and payment process was easy, minus points were not being informed at point of ordering that although the tiles ordered are from the promoted range ”Nouveau” they were not in stock in th UK and came from Belgium which resulted in a weeks delay in receiving them. Communication also lacking as 5 days after ordering received no calls or emails, so I called to be informed about the items not being in stock although they show up as in stock at point of ordering. Lesson learned call first to check delivery. The tiles themselves are excellent quality and my client is happy which is the main thing. The packing as noted with other purchasers is very poor.”

Helpful Report

Posted 7 years ago

David, thanks for giving us your feedback, we really appreciate it. Especially the notes about the packing of the product which we have passed on to our warehouse team.

Posted 7 years ago

“After disappointment of carpet tile ordered then to be informed the colour was no longer available,viewed your web page again and picked another colour to suit curtains in the room and on delivery of tiles very pleased with the match and look good and finish off our room nicely.”

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Posted 7 years ago

“Delivered on time and exactly what we ordered”

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Posted 7 years ago

“Good service & delivery”

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Posted 7 years ago

“Good prices, quick delivery, being kept informed on when delivery would be made, quick delivery of missing tiles and very welcome free Christmas Hamper.”

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Posted 7 years ago

“Good value. Quick delivery.”

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Posted 7 years ago

“I got the tiles and the quality was very good.”

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Posted 7 years ago

“You recovered from you last delivery problems verg well!”

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Posted 7 years ago

“Delivered on time”

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Posted 7 years ago

“Good selection and quick delivery at fair price”

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Posted 7 years ago

“came very fast Look good but not layed yet”

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Posted 7 years ago

“Got what I wanted when I needed it!”

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Posted 7 years ago

“quick delivery.even though the box arrived a bit battered but all intacked.all ready layed down and matched up very well.”

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Posted 7 years ago

“Goods arrived quickly and exactly as described. Quality product.”

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Posted 7 years ago

“Only part delivered by courier which was not suppliers fault. They dealt with my problem effectively and where polite and helpful throughout.”

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Posted 7 years ago

“Good value carpet tiles bought and delivered as requested.”

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Posted 7 years ago

Hi Andrew, We are made up you are pleased with the delivery and goods, thank you for the great review! Kind Regards, Rachel

Posted 7 years ago

“Communication really good, and did help to get floor fitted when it was needed”

Helpful Report

Posted 8 years ago

Hi Kate, Thank you for your review, we are please you are happy with how we communicate with our customers, we always aim to help as much as we can. Once again thank you - Rachel

Posted 8 years ago

DCTUK is rated 4.7 based on 3,685 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.