DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,776 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality carpet, quick delivery, competitive prices. What's not to like?”

Helpful Report

Posted 4 years ago

Thanks for this great review Malcolm! 🙌

Posted 4 years ago

“Excellent service, very helpful and items as described. Very happy to recommend them.”

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Posted 4 years ago

Great to here Peter, thanks for the nice review🙌

Posted 4 years ago

“Customer service was second to none. Samples arrived less than 24 hours after ordering! Carpet tiles arrived in less than 3 days. These are the thickest and best quality carpet tiles out there - AMAZING! Could not recommend enough! Thank you”

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Posted 4 years ago

They look perfect Helen! Thanks for sending the video in ⭐

Posted 4 years ago

“Great range of flooring to suit every need - brilliant customer service - ordering was so quick and easy and delivery was quick and efficient - highly recommended”

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Posted 4 years ago

Thanks for the great review Julie we appreciate it!

Posted 4 years ago

“Excellent company to deal with their knowledge of the product and delivery amazing”

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Posted 4 years ago

Thank you for the 5 star review Paul!

Posted 4 years ago

“Very good helpful service , good quality and delivery”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“So happy with our carpet tiles in the office. They look good, are practical and easy to care for. I would highly recommend DCTUK, prompt delivery, good value and great customer service.”

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Posted 4 years ago

Thanks for the nice review Angela we appreciate it!⭐🙌

Posted 4 years ago

“FIRST TIME DEALING WITH DCTUK, AND VERY HAPPY WITH THE QUALITY OF THE CARPET TILES I ORDERED.”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Returning customer. Tiles for dining room still look great after 1 year. Got me thinking about fitted doormats, so made some from door mat tiles from DCT. They look and work like the dogs toddler. I will be back !”

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Posted 4 years ago

Thanks for the nice review Steve we appreciate it! And thank you for being a returning customer🥰

Posted 4 years ago

“I wanted just 10 carpet tiles in two different colours plus some adhesive, and the service and delivery was excellent, even for such a small order. Thank you”

DCTUK 5 star review on 4th February 2021

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Posted 4 years ago

Thanks for the nice review & photos Andrew we appreciate it!⭐🙌

Posted 4 years ago

“The customer services I received from Ross in Distribution and Vanessa in customer service was more than amazing. Their comms where clear, detailed and extremely timely! They helped me with a can do attitude, a customer services attitude that seems to be dying out in the UK! I would 110% recommend this company.”

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Posted 4 years ago

Thank you Samantha for this review! We'll pass on the good word to Vanessa and Ross 🙌

Posted 4 years ago

“Great service.Amazing quality. Really helpful staff. A fabulous choice of colours”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Easy to order, fast delivery, good quality and easy to lay. Very pleased.”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Excellent service from the sample supplied to the speed of delivery. Lovely quality for the price and easy to lay conservatory looking tidy again”

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Posted 4 years ago

Thanks for the nice review Melwyn we appreciate it!⭐🙌

Posted 4 years ago

“Excellent buying experience, great price, well packaged and speedily delivered. Will be ordering again!”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“Very poor service - over 6 weeks to wait for carpet tiles. No communication, promised delivery dates that didn't happen and poor quality tiles. This is a massive disappointment as up to this point this company had been great. I wouldn't recommend”

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Posted 4 years ago

Hi Andrew, we just want to apologise about your order being held at customs and you having to wait 6 weeks for it. Unfortunately we couldn't swap the tiles to get them to you quicker as you had already ordered that particular collection 3 times previous. Again we'd like to apologise for this inconvenience.

Posted 4 years ago

“Great service from samples to delivery, definitely recommend to others”

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Posted 4 years ago

“I was very impressed with the overall service. Delivery was a lot quicker than I expected and communication was excellent. The tiles I bought were lovely and went together well. I will certainly be be using DCTUK again with confidence. Derek”

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Posted 4 years ago

Thanks for the nice review Derek we appreciate it!⭐🙌

Posted 4 years ago

“Very easy transaction. Very good price. Very quick delivery. Great service.”

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Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

“The drivers were really helpful in supporting me with placing an item where I asked. They were on time and very helpful”

Helpful Report

Posted 4 years ago

Thanks for the nice review we appreciate it!⭐🙌

Posted 4 years ago

DCTUK is rated 4.7 based on 3,776 reviews