DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, products and prices! When we needed an urgent purchase, staff were very attentive, helpful, and ready to go the "extra mile"! Thanks Kerry! Will definitely be our first port of call in future!”

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Posted 7 years ago

“Always efficient, friendly and do what they say. Have used them on more than one occasion and will use them again. Bob Turner MD - About Time Solutions Ltd ( refurbishment & fit out specialist)”

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Posted 7 years ago

“Excellent company... Grimebuster Mat was very good quality and looks great.”

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Posted 7 years ago

“EXCELLENT RANGE OF QUALITY PRODUCTS. GOOD PRICES AND VERY HELPFUL STAFF. THEY ALSO USE DPD ONE OF THE REALLY GOOD COURIERS. WOULD HAVE GIVEN 5 STARS BUT THE PACKAING THEY USE ISN'T STRONG ENOUGH. THE CORRUGATED CARD BOXES ARE THIN AND BRITTLE. ALL OF MINE WERE SPLIT AT THE CORNERS AND ALONG THE SIDES. PARCEL TAPE ALONG THE SIDES, TOP AND BOTTOM WOULD HAVE HELPED A LOT. AS A RESULT OF A PREVIUOS ORDER I ASKED FOR THIS BUT IT DIDN'T HAPPEN. IF THEY HAD BEEN DELIVERED IN BAD WEATHER THE TILES MIGHT WELL HAVE BEEN RUINED.”

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Posted 7 years ago

“Product turned up on time, quality is reflective of the price but OK, ordered 2 adhesive spray cans only 1 can and two can tops included in the box!”

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Posted 7 years ago

Hi Martin, we're sorry that your order was missing 1 adhesive spray can. We do ask that you contact us if something like this happens, then we can rectify it and send out a new item. If we don't know about it, you are unable to benefit from our 5 star rated customer service. We're just a phone call away. :) Thanks for reviewing us!

Posted 7 years ago

“Sent exactly what we wanted , on time and in good condition. Had all the carpet tiles fitted and laid in an hour. .”

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Posted 7 years ago

“Quick reliable service but delivery cost is expensive.”

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Posted 7 years ago

“First rate service, fast delivery and good prices.”

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Posted 7 years ago

“Very helpful and quick. Product was good quality”

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Posted 7 years ago

“Received delivery on time and the product is really good”

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Posted 7 years ago

“Very poor Customer Service... Would think twice again before buying again...DAMAGED GOODS ON DELIVERY..”

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Posted 7 years ago

Hi Jonathan, we're sorry this is how your order was delivered by the third party courier. We do ask that you contact us if something like this happens, then we can rectify it and send out a new box. If we don't know about it, you are unable to benefit from our 5 star rated customer service. We're just a phone call away. :)

Posted 7 years ago

“Heather was very helpful and we were really pleased with the final finish.”

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Posted 7 years ago

“I ordered by phone and service was great, able to identify a suitable product for me, and I am happy with the product. The two slight downsides are firstly, that I didn't get an email to confirm the order details and secondly, that the Courier company used managed to deliver the glue to a collection shop but the tiles to my home address which was a bit confusing.”

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Posted 7 years ago

“Perfect”

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Posted 7 years ago

“Absolutely delighted with the service and the quality of the tiles. Will certainly be coming back for more”

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Posted 7 years ago

“This is the third time I've purchased from DCTUK and the third time it has been a pleasant, easy transaction from start to finish. A really great company to deal with!”

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Posted 7 years ago

“Very easy ordering,goods arrived quickly,very nice carpet tiles.”

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Posted 7 years ago

“because some don't split 20s I like to thank you for sorting out a different make that would split. thanks”

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Posted 7 years ago

“The carpet tiles were competitively priced and delivered quickly. They are easy to lay and have transformed our rooms.”

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Posted 7 years ago

“Arrived quite quickly - although not 'next day' as I had hoped. Answered the phone promptly when I rang a couple of times, and were helpful over the phone. I'd use them again.”

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Posted 7 years ago

DCTUK is rated 4.8 based on 3,935 reviews