DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value for money and lovely quality will definitely order again very soon. Great customer service. Thanks”

Helpful Report

Posted 7 years ago

“Great customer service very friendly team. Excellent price and quality and next day delivery! What more can I say? Would definitely recommend to anyone looking for a great choice on carpet tiles.”

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Posted 7 years ago

“Always received a first class service and extremely happy with the products”

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Posted 7 years ago

“the delivery time was quick but I've only given 2 as the driver left the flooring outside on a pallet in torrential rain. the website states someone needs to be home to sign for delivery and there was someone home but no one bothered to knock the door. *UPDATE* Thank you for replying to my review. The flooring is down and looks lovely. I also thought the chocolates were a kind gesture. All in all I would use your company again but would strongly recomend that you find an alternative courier.”

Helpful Report

Posted 7 years ago

Hi Sadie, we're really sorry to hear that the driver did not knock on your door and we will be addressing this as a matter of urgency with our delivery partner. We will send something to you in the post as way of apology. Thanks so much for letting us know about this problem so we can improve in the future. Regards, Jon

Posted 7 years ago

“This is the second time I've ordered from DCTUK. The both times the products have been top quality and well made. They are very versatile and easy to fit. Have and would recommend.”

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Posted 7 years ago

“Helpful people. Nice carpet plans which look good now they are installed on a steel staircase. Very efficient fast delivery. INitial hiccup with sending adhesive (courier fault, not DCTUK) so they, DCTUK, sent me some chocolates. A nice bonus! All just fine. I don't need any more carpets for the moment but if I did I would b uy from them again.”

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Posted 7 years ago

“Excellent service and delivery good contact tile are perfect”

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Posted 7 years ago

“Very efficient service and good quality robust tiles for our hallway. They are stylish too and look great in situ. Thanks!”

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Posted 7 years ago

“Website was easy to use. Requested samples arrived very quickly Online order placement was simple Tiles were despatched delivered promptly and I was kept fully informed of progress”

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Posted 7 years ago

“Brought 2 boxes of purple econyl floor tiles for my self built home office. They arrived quickly and not damaged and were a decent price. The quality of the tiles are really good to. I'm now thinking about changing my carpets at home for carpet tiles instead.”

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Posted 7 years ago

“not great, supplied glue instead of tape... and tiles from different boxes were slightly different shades!”

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Posted 7 years ago

“Carpet Tiles arrive on time but all the box's were split open it was only the band around them kept them from coming out. Satisfied with tiles”

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Posted 7 years ago

Hi David, we're really sorry to hear the tiles arrived like this, I can assure you that's not how they left the warehouse. We will address this with our courier partners and also send you something in the post as way of apology. Thanks for letting us know about this. Regards, Jon

Posted 7 years ago

“I highly recommend DCTUK. They are a helpful, polite and professional company. We are delighted with our new carpet.”

Helpful Report

Posted 7 years ago

“Excellent service and the tiles are just perfect for my craft room. They look stunning. Delivery was great and the follow up order, as I had underestimated how many I needed was delivered worry free. Thank you x”

DCTUK 5 star review on 11th February 2019

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Posted 7 years ago

“Very happy with carpet tiles”

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Posted 7 years ago

“I bought 11 packs of the QA luvanto flooring. The flooring itself is great I've had it before and simply scoring and snapping the flooring to size is fantastic. 2 packs did arrive damaged but after contacting DCT they had 2 packs sent out that day which arrived the next day. Great company and I will be using again.”

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Posted 7 years ago

“Really good delivery and quality. The only thing I’d say was in one pack, there was 2 broken planks, and a few planks that had been damaged ie the side of the board ‘clip’ but had snapped off”

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Posted 7 years ago

“Extremely professional approach to customer satisfaction. Easy to use web site, quick delivery of free samples and also final order. Carpet tiles of very good quality and colours on line accurate to actual tile.”

DCTUK 5 star review on 22nd January 2019

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Posted 7 years ago

Hi Peter, thanks for the review and the photo! We really appreciate your feedback!

Posted 7 years ago

“good service friendly & knowledgeable staff., good deliveries ,”

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Posted 7 years ago

“Very quick, efficient and polite service ensuring my very tight timescales were more than easily accommodated. excellent customer experience. Mark, West Midlands.”

DCTUK 5 star review on 15th January 2019

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Posted 7 years ago

Hi Mark, thanks for your kind review, and for taking that fantastic photo. It looks awesome!

Posted 7 years ago

DCTUK is rated 4.8 based on 3,935 reviews