DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,817 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the advisors were very helpful and prompt.”

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Posted 6 years ago

“Fabulous customer service. I went out of my way to purchase from them again as I knew I'd be looked after. Great communication in terms of delivery updates Thank you so much”

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Posted 6 years ago

“Very quick and efficient service”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Excellent range and speedy sample service”

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Posted 6 years ago

“Sample tiles arrived promptly and were of good quality.”

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Posted 6 years ago

“Excellent communication and the tiles arrived on the day advised.”

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Posted 6 years ago

“I have not yet made my choices and when I do rest assured my purchase will be with your company. I like the range of tile that you provide,,, I do like your web site. Thank You”

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Posted 6 years ago

“Was informed of delays of sample and then it was promptly sent.”

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Posted 6 years ago

“I have been using DCTUK for around 10 years +, always very efficient and competitive quality products every time, a pleasure to dealwith”

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Posted 6 years ago

“I would highly recommend this company. Excellent service from start to finish”

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Posted 6 years ago

“Two of the four samples arrived almost by return. The remainder were several weeks and multiple text messages before they eventually arrived. We did select one of the “late” arrivals. Luckily I am collecting materials for my bathroom project ahead of requirements. All dealings with the team were excellent and despite the somewhat tardy samples, my order was ready for dispatch the next day with delivery the day after”

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Posted 6 years ago

“Great Prices, Friendly Staff and Rapid Delivery.”

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Posted 6 years ago

“excellent in providing a wide collection of carpets. However, due to the poor customer service, I had to get fitting service from another company. It took a month or even more to arrange someone have a visit in our dental practice in Guildford.”

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Posted 6 years ago

Hi Amirreza, We have been in contact with Kate and we're arranging a site visit for this week, I do apologise and hold my hand up that this should have been arranged sooner. We have in plan now that all site visits will be turned around within 5 working days. If you still need us to come out and measure up then please contact us. Again please accept our apologies.

Posted 6 years ago

“Excellent communication, very helpful, speedy delivery , superb products. Would definitely recommend DCTUK”

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Posted 6 years ago

“Sent the samples really quickly and we have now ordered the carpets”

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Posted 6 years ago

“Helpful knowledgeable staff, who have helped us many times with our orders.”

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Posted 6 years ago

Always here to help with anything Wendy!

Posted 6 years ago

“Very helpful very prompt delivery”

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Posted 6 years ago

“We found this company to be very helpful and the samples provided were of great assistance. Please pass on our thanks to Heather as well for her excellent customer service. We will be ordering very soon. Thank you.”

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Posted 6 years ago

Hi Mark, I certainly will pass on your thanks and let Heather know that you will be in contact soon. Have a good evening!

Posted 6 years ago

“My sample arrived very quickly and I’m impressed with your service and user-friendly website. Thanks for being so helpful.”

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Posted 6 years ago

You are most welcome, let us know if you need any more help with anything!

Posted 6 years ago

DCTUK is rated 4.8 based on 3,817 reviews