DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,818 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My sample arrived very quickly and I’m impressed with your service and user-friendly website. Thanks for being so helpful.”

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Posted 6 years ago

You are most welcome, let us know if you need any more help with anything!

Posted 6 years ago

“Good website, easy to use, good range and samples came really quickly. Follow up call was very helpful and not pushy.”

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Posted 6 years ago

Thanks for the feedback Rod, let us know if you need anything else at this stage.

Posted 6 years ago

“Excellent prompt service”

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Posted 6 years ago

“Good service samples arrived quickly”

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Posted 6 years ago

“Very quick at delivering samples and responding to queries”

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Posted 6 years ago

“Requested some samples. They arrived quickly with free postage. Good quality tiles.”

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Posted 6 years ago

“I have recently ordered from DCTUK. Extremely fast at sending a quotation through and once I had placed an order the tiles were delivered the same week.”

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Posted 6 years ago

Good to know that you had a great experience Carrie, thanks for letting us know!

Posted 6 years ago

“Quick and stress less first delivery and helpful and efficient with returns and new delivery although error was on our side”

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Posted 6 years ago

Thanks so much for your feedback Daniel

Posted 6 years ago

“I have purchased from DCTUK on a number of occassions. The tiles are allways of good quality at a fair price & arrive when the company says they will. Will be buying from them again in the near future.”

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Posted 6 years ago

That's great to hear John, next time you need any help with anything just let us know!

Posted 6 years ago

“Arrived when scheduled colour spot on Look great. Am sure my knees will recover with time”

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Posted 6 years ago

“The staff are not only professional but extremely helpful in fulfilling our requirements. From ordering to delivery all of our needs have been met, indeed they saved me money by giving good advise that stopped me over ordering. Thank you for an excellent service that I will use again.”

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Posted 6 years ago

Thanks so much for your feedback Ralph, we really appreciate it!

Posted 6 years ago

“Order placed online.Acknowledged by e-mail 10 October.Further e-mall rec’d later that day confirming goods would be delivered on Friday 11 Oct.E-mail would be rec’d before 11am confirming delivery time slot.No e-mail rec’d so I contacted your company online to query the delivery.Was advised that DPD could not collect the goods on Thursday as it was too late!Delivery had now been changed to Monday 21 Oct.Why did nobody advise me about the change!!!”

Helpful Report

Posted 6 years ago

Hi Geoffrey, We are really sorry that you have had this expereince, the order was processed at 16.25 on the Thursday and did miss DPD that evening. We then shipped this on the Friday so you should have received it Monday 14th October not the 21st, think you may have your dates mixed up. Again I do apologise sincerley that we didn't give you a call straight away to inform you. Please do not hesitate to call us if you have any other requirements.

Posted 6 years ago

“Top Class service Ordered Wednesday - arrived two days later Fast, efficient, fuss-free.”

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Posted 6 years ago

Thanks George, good to hear!!

Posted 6 years ago

“Good quality and at a fair price, very easy to use web site.”

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Posted 6 years ago

“Very good service. Tiles were delivered in two days. Tiles very good quality.”

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Posted 6 years ago

Thanks for your feedback Patricia, it's much appreciated!!

Posted 6 years ago

“Good but your web page should calculate the shipment cost (for foreign countries) before to enter credit card ref... Not after.”

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Posted 6 years ago

“Excellent company Excellent service. Samples arrived next day and order also arrived next day. Helpful Customer Service. Would recommend highly.”

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Posted 6 years ago

“top class customer service brilliant product very reliable company 100% recommended”

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Posted 6 years ago

“Great, friendly service, Thanks”

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Posted 6 years ago

“Very pleased with the helpful sales team initially providing samples and then the quality of the carpet tiles purchased.”

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Posted 6 years ago

DCTUK is rated 4.8 based on 3,818 reviews