DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,716 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good selection of floor tiles at a good price. They arrived bang on time!”

Helpful Report

Posted 5 years ago

“excellent service every time”

Helpful Report

Posted 5 years ago

“Excellent service. Sent samples straight away and helpful staff especially Dispatch Manager”

Helpful Report

Posted 5 years ago

“A Very good service”

Helpful Report

Posted 5 years ago

“Good value for money”

Helpful Report

Posted 5 years ago

“Good, quick service.”

Helpful Report

Posted 5 years ago

“good service very helpful”

Helpful Report

Posted 5 years ago

“No hesitation in recommending this company. Second time I have purchased from them, on both occasions kept me informed on expected dispatch dates. Delivery was within a few days of placing my order. On second purchase I needed to speak to the company to see whether they could do a price match. They could so happy to give them the order. I found the staff, both on an online chat and subsequent telephone call to be really pleasant and equally helpful.”

Helpful Report

Posted 5 years ago

“Terrible customer service on our last order. Vinyl was cut to an incorrect size by the factory - we were blamed as having cut it and at no point were we treated as being right. Ross Smith hung up on our call when requesting a refund for a returned roll and waited several weeks (turned into months) to get the refund when the factory confirmed they had cut it wrong. DCTUK had to have a refund before we did?? Very poor!!!!!! and cost us money in having to send a fitter back to site to correct after being made to buy another roll! very hesitant to ever use again”

Helpful Report

Posted 5 years ago

“Fast, easy and reliable service”

Helpful Report

Posted 5 years ago

“DCTUK were great from start to finish - attentive during ordering, providing advice, helpful post-order as inevitable changes cropped up, and brilliant on installation day - the team were great - fast, efficient and tidy. Great value for money”

Helpful Report

Posted 5 years ago

“Always great prices and service from DCT UK”

Helpful Report

Posted 5 years ago

“good friendly service and communication. Love the quality of the flooring.”

Helpful Report

Posted 5 years ago

“Quick delivery, competitive prices, do what they say on the tin”

Helpful Report

Posted 5 years ago

“The online live chat team were very helpful in finding exactly the right carpet tile and vinyl products for my office refurb and came in within my budget.”

Helpful Report

Posted 5 years ago

“very good products and speedy delivery as well as helpful staff. All went well.”

Helpful Report

Posted 5 years ago

“Helpful, speedy and great value. Nothing more needs saying!”

Helpful Report

Posted 5 years ago

“Communication was very good, I was advised of delivery dates and although delivery dates were altered I was advised when the new date would be. DPD were very prompt with the delivery and had kept me updated to expect delivery within an hour time slot . The tiles I received (cosy toes ll) are of an excellent quality and have a lovely thick pile, perfect for a bedroom. They were easy to lay and look amazing once down. Would definitely use DCTUK again.”

Helpful Report

Posted 5 years ago

“Product met our expectations and the sales staff are approachable & helpful. Delivery was on time and effecient”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

DCTUK is rated 4.7 based on 3,716 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.