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DCTUK Reviews

4.7 Rating 3,262 Reviews
93 %
of reviewers recommend DCTUK
Company Reviews Product Reviews
505
 Insights Metrics Info
4.7
Based on 3,262 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DCTUK Reviews

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,,
21 Brookfield Business ParkMuir RoadAintreeLiverpool, ,
Liverpool
L9 7AR

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David
Verified Buyer
“The process from reviewing the information on your website and obtaining samples, to ordering the tiles and delivery was quick and efficient. Communication was excellent with the tiles being delivered on the date advised. Regarding delivery, the driver was very helpful.”
Helpful Report
Posted 2 years ago
Thanks for your review David! We're glad you had a great shopping experience and we hope you're loving your products👍🏻🥰
Posted 2 years ago
Phil
Verified Buyer
“Good quality tiles for the price paid. Quick delivery as well.”
Helpful Report
Posted 2 years ago
Ann
Verified Buyer
“Clear ordering process. Got what we wanted - just in time for the kitchen fitters! Thanks to Ross for his help.”
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Posted 2 years ago
Mike
Verified Buyer
“I have ordered two styles of carpet tile in recent months, one for the bedroom the one for the kitchen. The bedroom tiles are very pleasing and the deep pile makes them ideal for the application. The kitchen tiles have yet to be laid.”
DCTUK 4 star review on 12th August 2021 DCTUK 4 star review on 12th August 2021 DCTUK 4 star review on 12th August 2021
Helpful Report
Posted 2 years ago
Obafemi
Verified Buyer
“My bedroom looks good after laying the carpet. Quality is excellent and have recommended to a friend. I am pleased with help of your online calculator. No wastage.”
Helpful Report
Posted 2 years ago
Andy
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Terry
Verified Buyer
“I'd give five stars but DCTUK kept emailing me after I'd ordered asking if I'd found a match yet. Felt like pestering”
Helpful Report
Posted 2 years ago
Keith
Verified Buyer
“The samples I ordered were good but they were not matching the colour scheme I had for the kitchen other wise everything was good customer service delivery no problem .”
Helpful Report
Posted 2 years ago
L
Verified Buyer
“My samples arrived very quickly and were followed up with a courtesy email.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Samples came quickly and well packaged”
Helpful Report
Posted 2 years ago
Alan
Verified Buyer
“Asked for samples.. not sent Chatted on line to remind them and got samples Liked what I see and price.. ordered enough for two rooms New wait and see if delivery is up yo promise”
Helpful Report
Posted 2 years ago
Lauren
Verified Buyer
“Great prices, call centre staff a bit too pushy and persistent, kept calling asking if / when I was ordering. I did order as it was the best price, fantastic quality LG hausy flooring. There is no need to keep calling as the persistent calls were not what made me purchase it was the price. If the price could have been matched else where there is a good chance I’d of bought else where because of the over the top calling.”
Helpful Report
Posted 2 years ago
Victor
Verified Buyer
“I had some questions after my delivery and contacted your company and spoke with i think Vanessa who was extremely helpful in answering my questions”
Helpful Report
Posted 2 years ago
Ranel
Verified Buyer
“Carpet is good, but the state of the boxes they were in looks like they came from a trash compartment”
Helpful Report
Posted 2 years ago
Alice
Verified Buyer
“Site wouldn't accept my payment because I have a short postal code (E1 or N1 likely to be rejected). But sales team contacted me a day later to place a phone order.”
Helpful Report
Posted 3 years ago
Jill
Verified Buyer
“very good feedback after purchase. delivered quickly. love the product”
Helpful Report
Posted 3 years ago
Mark
Verified Buyer
“Quick response and good delivery, I had a few Scratches in the some of the LVT boards that were quite deep, so I do think the quality check done by the manufacturer could of been better. the boards that were scratched came from middle of the box, I managed to use the unscratched parts of the board so not a lot of wastage - but a little disappointed, I did not call or speak to DCT so they were unaware of this issue but I am sure they would of helped but it would of been quite difficult to prove I did not scratch them.”
Helpful Report
Posted 3 years ago
Miriam
Verified Buyer
“East to order. Fast and reliable delivery.”
Helpful Report
Posted 3 years ago
Joseph
Verified Buyer
“Fast delivery and helpful staff A*”
Helpful Report
Posted 3 years ago
Linda
Verified Buyer
“Not laid the flooring yet or opened all the boxes but what I have seen very happy, staff were helpful, the delivery driver was extremely helpful”
Helpful Report
Posted 3 years ago
DCTUK is rated 4.7 based on 3,262 reviews
Frequently Asked Questions
How Does DCTUK Deliver?
They normally delivery by Courier.
Ho long does delivery take from order?
It normally takes 3-5 days but can be as quick as the next day.
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