Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching the shops in town to find what I wanted and couldn`t find what I wanted I looked on-line and found exactly what I wanted from Dance Direct, friendly website and easy to use, fast delivery, I won`t be searching the shops again, I`ll be using Dance Direct.”

Dance Direct 5 star review on 4th October 2022

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. What a lovely picture of your dancer.

Posted 3 years ago

“Easy to navigate website, great selection of products plus speedy no nonsense ordering process. I had my new shoes 3 days after I ordered. Fantastic.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Dispatch time was good. Items received in good condition”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great quality, price and delivery time. Unfortunately I chose the wrong size shoes for my daughter but returns are easy and straight forward too.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I hope you get the shoes sorted out soon.

Posted 3 years ago

“Website is easy to navigate and they have a good selection of brands and products”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Recommen to anyone needing dance wear Quick delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy to recommend us.

Posted 3 years ago

“Aucune réponse au tel, ni part mail. Je doit payer 10euro pour pouvoir récupérer ma commande alors que j'ai déjà payer les frais de port 7.50euro.”

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Posted 3 years ago

“I ordered a lovely leotard, very pleased, good quality and quick delivery!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“So amazing :))”

Dance Direct 5 star review on 3rd October 2022

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we see these. What a lovely picture as well.

Posted 3 years ago

“Dance Direct is very easy to use, their size guide was very accurate and delivery was quick. I am very happy with the dance kit as is my daughter.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“The tap shoes were great!! Ordered on Sunday, arrived by Wednesday 👍👍”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Nice products and quick delivery.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Absolutely fantastic service and a speedy delivery, shoes are superb quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Tried to send an email. Only received one pair of dancing shoes when ordered two.”

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Posted 3 years ago

I have passed this to the customer service team and they will be in touch.

Posted 3 years ago

“Items are great quality and arrive in a timely manner. Returns are also easy, should you need it.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Purchased my daughters first pair of dance shoes. Took me a while to decipher the sizing but got there eventually. Postage was ok, slightly longer than I'd hope. Shoes are good quality.”

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Posted 3 years ago

Thank you for the review. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I am pleased you liked the quality.

Posted 3 years ago

“Fantastic customer service highly recommend nothing to much for them”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“I bought ballet shoes for both of my teenage daughters, the sizes I needed were in stock and I received them promptly, great experience all round.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great speedy service, although ballet shoes are not exactly what I ordered and have no ties which don’t fit my daughter very well. First time that’s ever happened, but a bit disappointing.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and I am sorry the shoes were not what you were expecting. Please feel free to ring us if you want some help.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews