Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company for keeping in contact the only this I would say anyone from Ireland buying be careful you have to pay customs my order was 22 I had to pay 8.99 extra to receive them.. it should tell on website”

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Posted 3 years ago

Thank you for the review. There is a section on the website that states "If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. From the 1st January 2021 this also includes EU countries. You must meet any additional charges for customs clearance or additional documentation. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information." but perhaps we need to make this more prominent.

Posted 3 years ago

“Great products, lovely quality. Very happy with recent purchase!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 years ago

“Attention frais de douane a payer lors de la réception du colis. Non mentionné lors de la commande”

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Posted 3 years ago

Merci pour cet avis. Une section du site Web indique que "Si votre adresse de livraison est située en dehors du Royaume-Uni, il se peut que vous ayez à payer des droits et taxes à l'importation, qui sont prélevés une fois que l'envoi a atteint votre pays. À partir du 1er janvier 2021, ces droits et taxes s'appliqueront également aux pays de l'UE. Vous devez vous acquitter de tous les frais supplémentaires liés au dédouanement ou à la documentation additionnelle. Veuillez noter que les politiques douanières varient considérablement d'un pays à l'autre. Nous vous recommandons de contacter votre bureau de douane local pour de plus amples informations", mais peut-être devrions-nous le mettre davantage en évidence. Traduit avec www.DeepL.com/Translator (version gratuite)

Posted 3 years ago

“Bought a my first pair of Bloch kickline. Unfortunately the size I ordered was a little too snug so had to send back for an exchange. The process was actually very easy and received my new item within a week even though it can take at least 2 weeks to process. I would recommend going up half a size of your normal shoe size in this shoe and it may not be suitable if you have very wide feet. Very happy with my purchase :)”

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Posted 3 years ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I am so pleased that you were happy with the team for sorting the issue so quickly.

Posted 3 years ago

“Excellent quality dancewear with super speedy delivery!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Excellent service qiuck efficient. Great product.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Ordering was so easy and very I’m very happy with purchase. Sizing was perfect. It arrived within the said time too which was great. Definitely order from Dance Direct again.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations. We look forward to your next order.

Posted 3 years ago

“Fast and efficient service. The costume is beautiful on and the sizing is exact to the guide given.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“There is everything you need for professional good quality dance wear and reasonably priced too with various options to suit different budgets.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Fast delivery the shoes are amazing supportive yet comfortable”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Fast delivery and everything as discribed.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Order was completed quickly and the clothes look great, my daughter loves them”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that your daughter is happy with the purchase.

Posted 3 years ago

“Fantastic customer services, fast delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Great quality dancewear at reasonable prices and fantastic customer service. Would reccomend.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Very good quality, size guides accurate”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 years ago

“The costume was order and arrived very quickly the material of the costume is soft and fits very well”

Dance Direct 5 star review on 18th September 2022

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. What a beautiful photo.

Posted 3 years ago

“Efficient and prompt. Good quality leotard.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Prompt delivery. Good quality items. Helpful customer service department.”

Dance Direct 5 star review on 16th September 2022

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods as we always do our best to look after our customers.

Posted 3 years ago

“Everything was perfect and great quality perfect for my daughter's first ever ballet uniform!”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. I hope the uniform made your daughter feel special.

Posted 3 years ago

“I order size 6 ballet shoes and they came way too small”

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Posted 3 years ago

I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Please feel free to return them.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews