Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,739 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“incredible quality dancewear with fast shipping! couldn’t ask for anything more”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Ordered warm up boots for my daugther's birthday. They were perfect and my daughter was over the moon.”

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Posted 1 month ago

Thank you for your review. It is good to know your daughter liked the warm up boots.

Posted 1 month ago

“Excellent speedy service . And all items I have bought have been top quality”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Really fast delivery and great quality products thank you”

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Posted 1 month ago

Thank you for the 5 star review!

Posted 1 month ago

“I ordered shoes that were 1 to 2 sizes too big, and I got shoes that were 2 size smaller. How is this possible? When i spoke to customer service, they suggested my feet were fat, and that all sizes varied across brands. Ma'am, i have bought shoes on several occasions, and have found that the variance has never meant that the size above mine was smaller than my regular size. Also my feet are narrow, but I appreciate the concern. I'll update if the return process runs into any weird complications.”

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Posted 1 month ago

I am sorry the shoes did not fit. The reply to your email from customer services was "Sizing can vary a lot between brands and even between different styles of the same brand, and some dancers prefer more of a snug fit and others a "normal" fit and it often also depends on the actual foot shape and not just the size which is why we don't usually give concrete advice on sizing. We do offer a free returns service for UK customers, making it easier to order multiple sizes to try on and send back the items that are not required." I hope your replacement pair is the right one for you.

Posted 1 month ago

“Super speedy delivery and gorgeous dress!”

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Posted 1 month ago

Thank you for your 5 star review!

Posted 1 month ago

“I love buying from this company. Everything arrives quickly and in excellent condition.”

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Posted 2 months ago

We are pleased you are happy! Thank you for your review.

Posted 1 month ago

“Quick turnaround of orders. All good quality merch and always as described.”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“Super user friendly website. My order came really quick and was exactly what I wanted/ordered.”

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Posted 2 months ago

Thank you for your 5 star review!

Posted 1 month ago

“Lovely dress but abit to small”

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Posted 2 months ago

“Great service and size conversion worked out for you,”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“My daughter is an ice dancer and loves her dress for the blues pattern dances”

Dance Direct 5 star review on 12th April 2025

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Posted 2 months ago

Thank you for the 5 star review and wonderful photo!

Posted 1 month ago

“I have used this store many times now, always competitive prices, great service and fast delivery.”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

Thank you for the 5 star review!

Posted 1 month ago

“Fabulous selection and sent even faster than anticipated”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“I’ve ordered 2 or 3 times now from Dance Direct and love the products. Delivery is always very quick and my daughter loves the range of products. Dance Direct is one of my main go-to’s now for dance wear.”

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Posted 2 months ago

Thank you for the 5 star review! We are pleased you are happy!

Posted 1 month ago

“Great store. Easy to navigate!”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“Took all the stress out of buying ballet shoes - just ordered UK foot size and got my daughter's shoes within 2 days. Thank you.”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“Quick and good service.”

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Posted 2 months ago

Thank you for your review!

Posted 1 month ago

“Amazing leotards and shoes. Super quick delivery. Great website!”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 1 month ago

“Very prompt delivery. Beautiful Bloch jazz trainers, so comfortable !”

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Posted 2 months ago

Thank you for the 5 star review! We are pleased you are happy with your purchase.

Posted 1 month ago

Dance Direct is rated 4.7 based on 7,739 reviews