Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,019 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To Make an order was straight forward!! The delivery was made in a blink of an eye !!!!”

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Posted 4 weeks ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 4 weeks ago

“The jazz shoes arrived quickly. They were a lovely quality but unfortunately not quite the right size for my daughter. However, the return was simple and easy to complete.”

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Posted 1 month ago

I am sorry that the jazz shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. It is good to hear that the returns process worked so well.

Posted 1 month ago

“Great website for dance accessories. Always high quality”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“The shoes arrived exactly as described and as shown in the photos. with exactly quality as it was described”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Beautiful stock at good value prices. Delivered fast.”

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Posted 1 month ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Website is user friendly. Easy to navigate. Items I have bought were dispatched in good time and well packaged. Highly recommend to other dance mums :)”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“Great selection of goods at competitive prices. Easy to navigate website. Prompt and reliable deliveries. Goods always of high q uality and as described. My go to site for dance wear, always. I highly recommend this company”

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Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 month ago

“Lovely leotard, fits well looks very elegant on.”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your leotard.

Posted 1 month ago

“Order always arrives quickly and they have a range of useful materials”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Ballet pumps arrived within the time frame that was promised, and where exactly the same as image and description”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Prompt delivery with easy online ordering”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our website.

Posted 1 month ago

“very nice experience, everything went smooth”

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Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Excellent quality and quick delivery”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 month ago

“I enjoy wearing my Capezio Hanami Piroette half shoes SO much, they fit like second skin so thank you to Dance Direct. The delivery was longer than I expected but they still came very protected and safe .”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the packaging. We try our best to get your orders to you in tip top condition.

Posted 1 month ago

“Excellent service and always ordering from you ballet outfits”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 month ago

“Delivery time was fabulous couldn’t ask for anything better. Definitely recommend to everyone.”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy to recommend us.

Posted 1 month ago

“I have ordered x-over but unfortunately it was too small for my daughter. I made return but I never got anything back yet, despite it’s been very long time since I returned it back. They don’t have phone number to find out how return process is going, and it’s very annoying.”

Helpful Report

Posted 1 month ago

I am sorry you have not had any communication about your return. Please send an email to hello@dancedirect.com with the tracking number of your return and they will chase it up for you. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt.

Posted 1 month ago

“Very good quality and fast delivery service with very good value for money prices.”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“All products are such high quality, everything arrived quickly and a large variety of items”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

Dance Direct is rated 4.7 based on 8,019 reviews