Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,019 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality ballet shoes! They fit perfectly, are very comfortable. The material feels durable, and the elastic keep them in place during practice.”

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Posted 2 months ago

“Good stock levels and prices. Prompt delivery”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 months ago

“Dance directs website was very easy to use and after ordering they kept me up to date the whole way through”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 months ago

“Great gear provider”

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Posted 2 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Very good service and quality”

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Posted 2 months ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“I recently ordered a leotard, a sports bra, and a pair of ballet shoes from Dance Direct. The leotard and sports bra were a perfect fit and really comfortable. The ballet shoes arrived in the wrong size, but I was so impressed with how quickly and easily the issue was sorted. Their communication was clear, professional, and friendly throughout the process, which made it completely stress-free. Overall, I’m really happy with both the products and the service, and I’ll definitely be ordering from them again.”

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Posted 2 months ago

Thank you for your wonderful review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 months ago

“Always prompt delivery . And quality products”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Good shoes and leotard. Arrived promptly.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Nice soft shoes. Slightly small for the size.”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your shoes although they came up small. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you want to return them please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 2 months ago

“Easy ordering process and fast delivery. I wouldn't go anywhere else for my daughter's dance clothing!”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers and we look forward to supplying you and your daughter for many years to come.

Posted 2 months ago

“Fabulous choice, price range and quality of items. Delivery is super-quick and returns are just as easy. Communication from the team is great and they’re always there to help you find just what you need. Definitely recommend.”

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Posted 2 months ago

Thank you for the wonderful review and recommendation. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“Quick delivery and products always exactly as described!”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Quick delivery and good experience with customer service”

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Posted 2 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 months ago

“Amazing customer services, nothing is ever too much trouble. Will order again 😊”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. We look forward to your next order.

Posted 2 months ago

“Sizing of ballet shoes was incredibly wrong - would recommend ordering online without previously trying.”

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Posted 2 months ago

I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt. If you want to return them please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 2 months ago

“Customer service was amazing. I will definitely use you again. Stress free and the correct size sent! Amazing !!”

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Posted 2 months ago

Thank you for the amazing review. We love to hear that we have exceeded expectations.

Posted 2 months ago

“Really impressed with the quick delivery and the costume was absolutely perfect, the dress bag it came in was a lovely touch and unexpected bonus. Thank you for such brilliant service, you will be my go to for costumes from now on”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service. We look forward to your next order.

Posted 3 months ago

“Good quality good prices and last a long time perfect for long collage dancing days perfect for all levels aswell. I have purchased more them once and won’t stop allways recommends to other people and they never have a problem aswell. True to delivery aswell fast delivery and always told whats going on.”

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Posted 3 months ago

Thank you for the wonderful review and for recommending us to others. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 months ago

“It’s easy to find what I need with a very good price!”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 months ago

“Good quality and fast delivery. The refund/ exchange process is a little difficult though and not very fast.”

Helpful Report

Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt. Please contact hello@dancedirect.com if it has taken longer.

Posted 3 months ago

Dance Direct is rated 4.7 based on 8,019 reviews