Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,794 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th July 2025

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Dance Direct 5 star review on 13th July 2025

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Dance Direct 5 star review on 18th May 2025

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Dance Direct 5 star review on 17th May 2025

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Dance Direct 5 star review on 9th May 2025

Stephanie

357

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fnatastic price and service, but sizing is crazy, I bought 4 leotards in the same size, 2 were perfect but ome was far tok big and the other FAR too small!!”

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Posted 4 years ago

“Quick delivery. Would be good not to have to pay for exchange postage as it’s tricky to try items on at the moment.”

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Posted 4 years ago

“While one item was not sent in my package, the team were quick to resolve the issue and have the missing item in my possession within a few days. Great example of great service and able to fix normal mistakes quickly. Very happy with my order”

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Posted 4 years ago

“Shoes are lovely but very small made I ordered 2 pairs for my granddaughter who is a size 5 1/2 but the size 6 too small .so shoes no good for me but they are lovely quality”

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Posted 4 years ago

“When I received my items unfortunately one had been sent incorrectly however the customer service team was FANTASTIC and were happy to immediately resolve the issue and send me the correct ones. Lovely service, will definitely be buying from you again.”

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Posted 5 years ago

“The customer service was excellent and the garment we purchased was just what we needed and great quality, the only fault I could criticise is I payed for next day delivery but it came 4 days later , don’t know if that is down to dance direct or post !!”

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Posted 5 years ago

“My only negative is the leg length. Being just under 5’4 I need to take them up but love the fabric and very well made. A shorter leg length would be a bonus for us shorter ladies”

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Posted 5 years ago

“Got it for my granddaughter wh I will see this coming weekend. So I don’t know about fit..... I thought it was well made and material felt really nice”

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Posted 5 years ago

“Have used in past for my daughters and now using for my granddaughter. Lots of option to choose from and although I chose next day delivery it took a bit longer.”

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Posted 5 years ago

“Product was what we expected and well received by the recipient. We weren't informed of delivery details timeously to arrange for collection thereof. Fortunately we were home when purchase arrived. Would buy from Dance Direct again”

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Posted 5 years ago

“I placed my order and I received my Bloch Dance Sneakers very quickly. It is unfortunate the sizes are not correct. I normally take a size 6 so I ordered 6.5 to be sure of a nice fit. The sizes are so small that I ordered 7.5. I had to return my shoes and pay over €20 for postage. I hope to get my new pair soon.”

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Posted 5 years ago

“I placed 1st order with 3 pairs of ballet shoes, quality are good and we are happy with it. Shipping is long caused i am located in Kuala lumpur, however as long as your customer service inform me ship out date and ETA..so i can attention arrived date. My opinion about size in shopping page, pls mention more detail in cm for Asian people caused we not familiar withsize UK, US...each brand has different size...some shoes i saw you provide measurement...but some are not.i want to order pointed shoes but not very sure about measurement, pls provide more detail for person purchase online easy to select ...overall i am very happy with quality of shoes and your reply service for each time we write email to you. I already repeat 2nd order and cant wait to receive it...thanks so much.”

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Posted 5 years ago

“Swift delivery of good standard goods”

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Posted 5 years ago

“They are a teeny bit on the small side but apart from that, I cant fault them. Was impressed with the quick delivery”

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Posted 5 years ago

“Lovely little ballet shoes, fast delivery.”

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Posted 5 years ago

“Excellent and speedy service. Sadly sizing was way out on dance sneakers I ordered. Usually a size 7/8 ordered an 8, way too small, ordered a 9 and just about right. Not dance directs fault but worth mentioning that sizing comes up small so order next size up!”

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Posted 5 years ago

“All products really good. Would recommend giving a rough delivery date when it has been ordered, as was difficult to track and never got any info from my local delivery”

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Posted 5 years ago

“shipping was fairly quick. good quality. remember to read the size guides!”

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Posted 5 years ago

“Items delivered quickly and were of a good quality”

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Posted 5 years ago

“Always quick delivery and easy returns. Our go to shop for dance supplies !”

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Posted 5 years ago

Dance Direct is rated 4.7 based on 7,794 reviews