Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some jazz shoes for my son, who has just started drama school, they are just what he was looking for, but did take over a week to arrive.”

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Posted 5 years ago

“Great price and lovely quality. My three year old (quite tall for her age) needed a size 7-9 tights!!! This seemed a little insane for sizing. I usually buy her age 5.”

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Posted 5 years ago

“Better tracking on parcels would be a lot and a time frame on when it will be delivered”

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Posted 5 years ago

“Lovely package and a very happy little girl x”

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Posted 5 years ago

“Delivery was quite slow but arrived packaged nicely, one of the items was too small so I have returned, hopefully this process won’t be too slow.”

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Posted 5 years ago

“good comfy shoe for tap great value for money”

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Posted 5 years ago

“Good products & speedy postage, Only issue I have is the website ordering can be a little temperamental & when an item isn’t available, it’s not always clear when trying to order.”

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Posted 5 years ago

“Quick and efficient service . Sizing of items as expected. Many thanks”

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Posted 5 years ago

“Ordered, arrived promptly some good value products. But things vary. Black and white jazz shoes ordered were great, but sizing advertised was inaccurate. I know as a size 7 to order a size larger but.... e.g. black shoes listed EU42(size 8) fitted well (though laces short). White ones listed EU41(must be wrong!) size 8.5 are v. big (I think they're nearer. EU 43!) Sadly returning them and hoping for exchange to size smaller.”

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Posted 5 years ago

“Ballet shoes came up small so have asked for an exchange. Other than that, arrived in good time. Happy with cardigan and tights”

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Posted 5 years ago

“Lovely products and good prices”

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Posted 5 years ago

“Good quality for price paid only disappointment was paid for next day delivery goods took 4 days to arrive, that said cannot fault items when arrived.”

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Posted 5 years ago

“Perfect for what we needed”

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Posted 6 years ago

“My purchase of a portable ballet 🩰 barre wasn’t assembled correctly but after sending emails and photos the response from Heather was very quick. This led to a satisfactory outcome!!”

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Posted 6 years ago

“Good quality dance wear value for Money”

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Posted 6 years ago

“Fnatastic price and service, but sizing is crazy, I bought 4 leotards in the same size, 2 were perfect but ome was far tok big and the other FAR too small!!”

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Posted 6 years ago

“Quick delivery. Would be good not to have to pay for exchange postage as it’s tricky to try items on at the moment.”

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Posted 6 years ago

“While one item was not sent in my package, the team were quick to resolve the issue and have the missing item in my possession within a few days. Great example of great service and able to fix normal mistakes quickly. Very happy with my order”

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Posted 6 years ago

“Shoes are lovely but very small made I ordered 2 pairs for my granddaughter who is a size 5 1/2 but the size 6 too small .so shoes no good for me but they are lovely quality”

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Posted 6 years ago

“When I received my items unfortunately one had been sent incorrectly however the customer service team was FANTASTIC and were happy to immediately resolve the issue and send me the correct ones. Lovely service, will definitely be buying from you again.”

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Posted 6 years ago

Dance Direct is rated 4.7 based on 8,092 reviews