Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,903 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 16th September 2025

359

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service just the suede tips I ordered don't fit my pointe shoes”

Helpful Report

Posted 6 months ago

Thank you for the review about our service. I am sorry the suede tips did not fit. Please feel free to return them

Posted 6 months ago

“Fast delivery and great customer service”

Helpful Report

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 6 months ago

“Pleased with the products but communication about a refund for the items I'd returned (I'd bought 2 sizes of the ballet shoes) was poor, but sorted promptly once I emailed them.”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I apologise for the delay in responding to your returns query but am glad to hear it was sorted out by the team.

Posted 6 months ago

“Orders have always arrived quickly. The only thing I would say is please ensure you have the return forms in the parcel not everyone has access to a printer.”

Helpful Report

Posted 7 months ago

Thank you for the review and the good comments about the speed of delivery. If you do not have a printer you can write the codes, sizes and quantities on a plain piece of paper with your name and address and invoice number and put that in the parcel.

Posted 7 months ago

“Website easy to use and wide selection of dance wear.”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and the range of products we offer.

Posted 7 months ago

“Quick shipping, good prices. The return process is a bit cumbersome comparing to other shops. Overall recommend this!”

Helpful Report

Posted 7 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 7 months ago

“Quick & efficient service”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 7 months ago

“Quick delivery and lovely products. Definitely would buy from them again.”

Helpful Report

Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Fast and profucats came quickly in the right size”

Helpful Report

Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Great service”

Helpful Report

Posted 8 months ago

“Absolutely love Dance Direct- it's been really helpful for sourcing uniform for the families in my dance school. A couple of improvement points: 1) Improve delivery time from order time as some times orders take weeks to arrive 2) Some of your baby blue leotards advertised as 'sky blue' arrive in either baby blue or lavender blue- this has been frustrating for several families.”

Helpful Report

Posted 8 months ago

Thank you for the review. I have passed on your comments and someone from the customer service team will be in touch with you.

Posted 8 months ago

“Great website loads of options and easy to find stuff.”

Helpful Report

Posted 8 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 8 months ago

“Always speedy delivery when I order from you. Thank you, my daughter will be very happy at xmas”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Dance shoes came quickly and are good quality”

Helpful Report

Posted 9 months ago

Thank you for the product rating.

Posted 9 months ago

“Daughter looking forward to practice, good delivery. A little larger than expected!”

Helpful Report

Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 9 months ago

“Very efficient.”

Helpful Report

Posted 9 months ago

Thank you for the review!

Posted 9 months ago

“They see amazing! Great clothes and lots of stock, I love my jazz shoes!”

Helpful Report

Posted 10 months ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 9 months ago

“Really enjoying class”

Helpful Report

Posted 10 months ago

Thank you for your review!

Posted 9 months ago

“Good choice of products and quick delivery. Helpful customer service when I needed to return an item and reorder in a different size.”

Helpful Report

Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 10 months ago

“My order arrived quickly. The shoes fit perfectly and are comfortable.”

Helpful Report

Posted 10 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 10 months ago

Dance Direct is rated 4.7 based on 7,903 reviews