Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,765 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orders have always arrived quickly. The only thing I would say is please ensure you have the return forms in the parcel not everyone has access to a printer.”

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Posted 4 months ago

Thank you for the review and the good comments about the speed of delivery. If you do not have a printer you can write the codes, sizes and quantities on a plain piece of paper with your name and address and invoice number and put that in the parcel.

Posted 4 months ago

“Website easy to use and wide selection of dance wear.”

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Posted 4 months ago

Thank you for the review. We are so pleased that you are happy with the website and the range of products we offer.

Posted 4 months ago

“Quick shipping, good prices. The return process is a bit cumbersome comparing to other shops. Overall recommend this!”

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Posted 5 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 4 months ago

“Quick & efficient service”

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Posted 5 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 5 months ago

“Quick delivery and lovely products. Definitely would buy from them again.”

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Posted 5 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 months ago

“Fast and profucats came quickly in the right size”

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Posted 5 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 months ago

“Great service”

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Posted 5 months ago

“Absolutely love Dance Direct- it's been really helpful for sourcing uniform for the families in my dance school. A couple of improvement points: 1) Improve delivery time from order time as some times orders take weeks to arrive 2) Some of your baby blue leotards advertised as 'sky blue' arrive in either baby blue or lavender blue- this has been frustrating for several families.”

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Posted 5 months ago

Thank you for the review. I have passed on your comments and someone from the customer service team will be in touch with you.

Posted 5 months ago

“Great website loads of options and easy to find stuff.”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 6 months ago

“Always speedy delivery when I order from you. Thank you, my daughter will be very happy at xmas”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 6 months ago

“Dance shoes came quickly and are good quality”

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Posted 6 months ago

Thank you for the product rating.

Posted 6 months ago

“Daughter looking forward to practice, good delivery. A little larger than expected!”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 6 months ago

“Very efficient.”

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Posted 7 months ago

Thank you for the review!

Posted 7 months ago

“They see amazing! Great clothes and lots of stock, I love my jazz shoes!”

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Posted 7 months ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 7 months ago

“Really enjoying class”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Good choice of products and quick delivery. Helpful customer service when I needed to return an item and reorder in a different size.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 7 months ago

“My order arrived quickly. The shoes fit perfectly and are comfortable.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Was sent the wrong item but after contacting customer services they rectified their mistake and sent the correct item swiftly.”

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Posted 7 months ago

Thank you for your review. I am sorry about the mistake but it is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 7 months ago

“Efficient and great suprise with the mystery bag”

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Posted 7 months ago

Thank you for the product rating! I am glad to hear that you are happy with your purchase

Posted 7 months ago

“Great product, great price, friendly customer service team and do what they say will do. Just be warned- exchange process is slow which is why I have dropped a star. (They say it will take upto 14 days, and I had hoped it would be a lot sooner- it wasn't- it took the full 14 days to process which left me nearly 3 weeks from sending my return to receiving my new pair)”

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Posted 7 months ago

Thank you for the review and your positive comments on our company. Unfortunately due to delays in the postal/courier services the return process can take up to 14 days but the team do their best to make sure credits are done as swiftly as possible.

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,765 reviews