Login
Start Free Trial Are you a business? Click Here

Dance Direct Reviews

4.7 Rating 7,794 Reviews
93 %
of reviewers recommend Dance Direct
4.7
Based on 7,794 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Dance Direct Reviews

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Very helpful and efficient when having problems ordering on line
Helpful Report
Posted 5 years ago
Great quality dancewear
Helpful Report
Posted 5 years ago
Good fast service
Helpful Report
Posted 5 years ago
Item arrived quickly and was as expected, my only criticism is that after I placed my order I wanted to add another few items, I called the contact number but was told I would have to place a separate order and incur two lots of delivery charges, as this was literally within 5 mins of placing the original order I was disappointed nothing could be amended.
Helpful Report
Posted 5 years ago
My go to online dance store. Costumes can be a bit hit & miss. They definitely look better in the photos and are not always good value for money. Delivery can be a wee bit slow. However they have a wide range of dancing products so will always look.
Helpful Report
Posted 5 years ago
Very fast delivery and the size chart is very useful- as long as you measure all areas according to the chart is it very hard to pick the wrong size. Leotards all very comfortable, though material creases easily.
Helpful Report
Posted 5 years ago
I have bought one leotard and bathe the price and quality was amazing
Helpful Report
Posted 5 years ago
Very quick delivery, but I need to pay postage for both buying and returning, I am not happy with that. Especially like shoes, can cost a lot so get it returned. So I try my best to buy from somewhere else because to be honest shoes size is all varied by brands and type of shoes, very difficult to make it right. I still got too large tap shoes for my daughter makes me feel very bitter.
Helpful Report
Posted 5 years ago
Thank you for your feedback. I am sorry you have had trouble finding the correct shoe size. Sizing can vary between different brands, our customer service team can assist with any queries you may have. Please be aware we offer free tracked returns/exchanges to customers in the UK. You can download the returns label from the website.
Posted 5 years ago
Easy to order, on time delivery and good quality items!
Helpful Report
Posted 5 years ago
Products are really good quality and last a long time. Only reason I didn’t give 5 stars is because I had to wait 2 months for leotard in my daughter’s size.
Helpful Report
Posted 5 years ago
I was very happy with my product, came exactly as it should have done. Great quality!
Helpful Report
Posted 5 years ago
Thank you for your review. We are pleased you are happy with your order, and hope you shop with us again soon :)
Posted 5 years ago
the item was fine,not keen on the time it took to get it.
Helpful Report
Posted 6 years ago
Thank you for your review Dennis. We are sorry to hear you are not happy with the delay of dispatch, unfortunately the shoes that you have ordered have to be ordered with our supplier and can take up to the advised 28 working days to be dispatched. We hope you continue to shop with us in the future :)
Posted 6 years ago
Good service provided and fast delivery. Had one issue when ordering something that wasn’t in stock but it was delivered fast when they replenished their stock. The website search facility doesn’t seem to work. The staff I’ve spoke to on the phone are very helpful!
Helpful Report
Posted 6 years ago
Thank you for your review Jade. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)
Posted 6 years ago
Although this product was more expensive than other companies that sell my item it wa super fast delivery and I was always updated on the where abouts of my parcel which I appreciate.
Helpful Report
Posted 6 years ago
Thank you for your review. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)
Posted 6 years ago
Very good quality and delivery quick.
Helpful Report
Posted 6 years ago
Thank you for your review Amy. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)
Posted 6 years ago
Quick delivery. Good standard of product. Some items ridiculously long though!
Helpful Report
Posted 6 years ago
Thank you for your review. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)
Posted 6 years ago
Lovely lovely order. Colour was a little different (but still good). Customer service was amazing. One suggestion: maybe use dancers or ambassadors to model the products, and not in studios? I'd love to see the product I'm action before I purchase. Love!
Helpful Report
Posted 6 years ago
Thank you for your review Erika. We are pleased you are happy with your order. We hope you continue to shop with us in the future :)
Posted 6 years ago
After an initial hiccup, First Position made right an error with speed and goodwill. Thank you
Helpful Report
Posted 6 years ago
Thank you for your review. We are pleased you are happy with customer service received. We hope you continue to shop with us in the future :)
Posted 6 years ago
Delivered promptly second pair were to follow which arrived within the week. Unfortunately womens size were too narrow fitting and have been returned.
Helpful Report
Posted 6 years ago
Thank you for your review Helen. We are pleased you are happy with the speed of your delivery. We hope you continue to shop with us in the future :)
Posted 6 years ago
Happy with the service.
Helpful Report
Posted 6 years ago
Thank you for your review Peter. We are pleased you are happy with your order. We hope you continue to shop with us in the future :)
Posted 6 years ago
Dance Direct is rated 4.7 based on 7,794 reviews