Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,792 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th July 2025

Mylie-Bow

Dance Direct 5 star review on 13th July 2025

Leanne

Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

Amelia C

Dance Direct 5 star review on 9th May 2025

Stephanie

357

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a little while to come but happy with purchase once it arrived”

Helpful Report

Posted 4 years ago

“Great item, good price. Disappointing dispatch time, over a week before the items were even posted. If it were free delivery I wouldn’t have commented. But for an in stock item that I have to pay delivery for I’d expect dispatch within 1-2 days.”

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Posted 4 years ago

“Fab range and competitive pricing. Unfortunately the lack of details about size of jazz shoes (much smaller size than UK street shoes size) meant that we had to return the pair and due to time constraints, had to buy from a high street retailer instead. Will buy again in the future.”

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Posted 4 years ago

“One issue- the first delivery arrived with delivery note for all items but only 2/3 items so we were worried that the third item had been missed. I emailed and had an automated reply saying someone would be in touch , they weren’t but we received the third item a few days later! All in all happy but a bit of confusion along the way!”

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Posted 4 years ago

“Nothing wrong with the items we ordered, just we didn't receive any delivery information until I emailed after waiting a week.”

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Posted 4 years ago

“Ordered some jazz shoes for my son, who has just started drama school, they are just what he was looking for, but did take over a week to arrive.”

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Posted 4 years ago

“Great price and lovely quality. My three year old (quite tall for her age) needed a size 7-9 tights!!! This seemed a little insane for sizing. I usually buy her age 5.”

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Posted 4 years ago

“Better tracking on parcels would be a lot and a time frame on when it will be delivered”

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Posted 4 years ago

“Lovely package and a very happy little girl x”

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Posted 4 years ago

“Delivery was quite slow but arrived packaged nicely, one of the items was too small so I have returned, hopefully this process won’t be too slow.”

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Posted 4 years ago

“good comfy shoe for tap great value for money”

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Posted 4 years ago

“Good products & speedy postage, Only issue I have is the website ordering can be a little temperamental & when an item isn’t available, it’s not always clear when trying to order.”

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Posted 4 years ago

“Quick and efficient service . Sizing of items as expected. Many thanks”

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Posted 4 years ago

“Ordered, arrived promptly some good value products. But things vary. Black and white jazz shoes ordered were great, but sizing advertised was inaccurate. I know as a size 7 to order a size larger but.... e.g. black shoes listed EU42(size 8) fitted well (though laces short). White ones listed EU41(must be wrong!) size 8.5 are v. big (I think they're nearer. EU 43!) Sadly returning them and hoping for exchange to size smaller.”

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Posted 4 years ago

“Ballet shoes came up small so have asked for an exchange. Other than that, arrived in good time. Happy with cardigan and tights”

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Posted 4 years ago

“Lovely products and good prices”

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Posted 4 years ago

“Good quality for price paid only disappointment was paid for next day delivery goods took 4 days to arrive, that said cannot fault items when arrived.”

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Posted 4 years ago

“Perfect for what we needed”

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Posted 4 years ago

“My purchase of a portable ballet 🩰 barre wasn’t assembled correctly but after sending emails and photos the response from Heather was very quick. This led to a satisfactory outcome!!”

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Posted 4 years ago

“Good quality dance wear value for Money”

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Posted 4 years ago

Dance Direct is rated 4.7 based on 7,792 reviews