Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service for a beautiful dress with perfect sizing.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Tap shoes arrived fine and fitted fine. It's always difficult buying shoes online but the descriptions and sizing guidance was good.”

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Posted 3 years ago

Thank you for your 5-star review. We are glad you found the size guide helpful.

Posted 3 years ago

“Price was competitive and delivery service was good. The quality of the products are always excellent.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Sizes come out really small so you need to buy bigger than your usual age group and shoe size. Exchange service is seamless though so a good customer experience overall. Thank you!”

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Posted 3 years ago

Thank you for your comments. We are sorry the products were the wrong size; we will feed this back to our product team. We are glad your overall customer experience was good.

Posted 3 years ago

“Was very happy with my order and it came quickly thank you :))”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Received everything in good condition.”

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Posted 3 years ago

Thank you for your rating and review.

Posted 3 years ago

“I had the very bad surprise of having to pay a 16 € tax to the postman to have my parcel delivered. My order was 37,1€ (+ 7,5 €transport), so a tax of almost 43% ! No idea why. This was not clearly announced (if at all) when I placed my order. I have accepted to pay this time, but this is clearly the last time I order anything from Dance Direct! !!”

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Posted 3 years ago

I apologise for the surprise you had when your item arrived at your local customs. Unfortunately, the taxes and customs fees are out of our control. It does state in our terms and conditions on our website that these fees are applicable. We are looking into introducing another delivery option that will mean that the taxes are included at the point of purchase. Once this option becomes available we will let our customers know.

Posted 3 years ago

“You don’t know how much these shoes mean to me. I’m a 6’1 tall women with size 10 feet. I absolutely love dancing (salsa & Bachata) but just couldn’t find any shoes to fit me….4 pairs retuned to various places….. until I was recommended these from a ‘tall womens Facebook page’. Ordered, arrived super quick & THEY FIT PERFECTLY!!! can’t wait to take them for a spin tomorrow & have shared with everyone on the tall group. Thanks so much. Another order will be placed soon , now that I have found you !!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with your shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Satisfied with your service”

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Posted 3 years ago

Thank you for the 5 stars. It is good to hear that you are happy with our service.

Posted 3 years ago

“Excellent quality, great value and quick delivery!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Fast delivery and always great items. This order was for the warm up booties as my daughter has grown out of the smaller ones so we needed the next size up.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Delivered ontime and exactly matched description”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great service and quick delivery. Bought my daughter a new leotard and tights and they are a perfect fit thank you. Good size guide on the site too.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Wow! I ordered 2 jazz outfits for my daughter and all I can say is Wow!! I'm so impressed with the fit and how well made these outfits are. Fast delivery too I will definitely be shopping here again, thankyou 😊”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Amazing quality and great service . Highly recommend”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Amazing quality and came really quick, thank youuuuu”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“I needed to add an item to my order that I had already made and the customer service lady was very helpful and sorted it all out for me quickly. Good value for money too.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Quick delivery, great item. Having to exchange as sadly ballet shoes are too small for my little girl but have requested next size up.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly although you are having to exchange the shoes. Manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“I havnt received my items yet should i have ?”

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Posted 3 years ago

We despatched the items early. They left here on Friday 30th but due to Royal Mail Strikes this was not delivered until Wednesday

Posted 3 years ago

“The shoes I order are amazing and great quality. The customer services we easy to access and the people are very friendly and happy to help. All of my issues are solved in a matter of hours.100% buy for this place/website again”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews